Computer's properties window disapears

trexiic

New member
Local time
4:43 AM
Messages
49
Hi, I speak french, so my english isn't perfect, if I wrote something you didn't understand, just tell me and I'll try to better explain.

I have a good computer knowledge, but the problem I have is very, very weird.
I was trying to do a test for the "indice de performance windows" (sorry I don't know the name in english, my windows 7 is french), but every time i right click properties on the "computer" window, they both disapear...
It's hard to explain, so I record it on my phone: https://www.youtube.com/watch?v=okY-ad_xIS4

Please, help me!
thanks and happy new year :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
SFC /SCANNOW found nothing.
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
I found that when the window disapear, all other windows explorer windows close too, so if I open music, videos, downloads, computer, control panel, then I right click properties on computer, they all close. All the icons on the bottom right of the screen (wifi connection, battery charge, etc) disapear then reappear few seconds after.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
Windows Explorer is crashing - take a look in your Event Viewer - any Critical or Error entries?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
How can I access the Event Viewer?
I probably just don't know the name in english...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
Critical, warnings and error (the 3 at the top) are all at 0 in the last hour.
 

Attachments

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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
See what the 18 entries in the Erreur row are, click on the plus [+] sign and post a screen.

There might only be a few error codes among the 18 entries (same code appears multiple times)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
By the way, erreur means error...
 

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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
10 WMI is an easy fix: Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2
11 disk might be causing some issues and might cause some of the other entries to be logged.

Use Chkdsk to analyse your HD
Open an elevated Command Prompt (right click on the shortcut, select Run as administrator
:ar: Start menu (windows orb) -> All Programs -> Accessories -> Command Prompt
In the Command Prompt window, type
chkdsk C: /f

Since it is your "Windows" drive, the system will either reboot and run the chkdsk or it will only schedule a chkdsk at the next boot. If the system doesn't automatically restart, exit out of the Command Prompt and manually restart your machine.

This is step one of disk analysis/repair.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Ok thanks, I'll try both ot these options. I've just reinstall windows 7, maybe that is the reason.
And also, every time I do the "right click properties on computer menu, then everything close" my computer does a sound, (a hardware sound), the same that when I change the power plan (I guess that's the HDD changing speed or something like that...)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
AS you mentioned a recent install, please also post a Disk Management screenshot: http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

If you cannot right click Computer - type Disk Management into the Search box on the start menu.
The top most result should be: Create and format harddisk partions
Click on that and it should launch Disk Management

I do not want you to make any changes there, just post a screen shot of the window - follow the tutorial above.
 

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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Both of the options in your other post didn't work :(
 

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Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
They did not work or they did not solve the problem?
10 WMI -> only affects that event - the MS Fixit should have worked

11 Disk -> Chkdsk should have worked, it might not have solved the issue.

Please elaborate and thanks for the screenshot.

I'm going to ask for help on this
- your System Reserve partion is just a Primary Partition ("normally" it will also be flagged as System & Active)
- your C: partition is Active, System, and Boot
This is not necessarily wrong or bad, but a member more knowledgeable on this subject will certainly help.
Both of the options in your other post didn't work :(
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
They worked, but they solved nothing.

The MS Fixit said it was successfull, but nothing changed.
The CHKDSK found no errors too.

I don't elaborate alot because english isn't my primary language, I can understand 100% of what you say, but it is way harder for me to write\talk than to listen\read...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
Thanks, I use http://translate.google.com/#fr/en/ sometimes. It's an extra step and not 100% gramatically correct (neither am I ;)), but the concepts seem to get through.

Type what you want to say in the left box, translate to English, copy the text in the right hand box to your post here on the forum.

If you need to convey more detail, it's a great tool.


Merci, j'utilise translate.google.com parfois. C'est une étape supplémentaire et pas 100% grammaticalement correct (et je ne suis), mais les concepts semblent passer à travers.

Tapez ce que vous voulez dire dans la case de gauche, de traduire de l'anglais, de copier le texte dans la boîte de droite pour votre message ici sur le forum.

Si vous avez besoin de transmettre plus de détails, il est un excellent outil.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Happy New Year Fellow Members! :party:

I have found that this link to Google translate to be helpful. It can be hard to locate: Google Translate

The translation can leave a lot to be desired.........:(

I am off to have the traditional first day meal of pork and sauerkraut with all the trimmings while I watch the outdoor NHL Hockey game, see you later this evening!

May you and yours enjoy the New Years blessings!

Steve
~~~~ ~~~~~ ~~~~

Happy New Year Chers collègues! :party:

J'ai trouvé que ce lien Google translate pour être utile. Il peut être difficile à localiser: Google Translate

La traduction peut laisser beaucoup à désirer .........:(

Je suis hors d'avoir le traditionnel premier repas de la journée de porc et de choucroute avec tous les accompagnements pendant que je regarde le jeu de plein air hockey de la LNH, vous voir plus tard ce soir!

Puissiez-vous et les vôtres jouir des bénédictions du Nouvel An!

Steve
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
MS Fixit -> housekeeping only, it fixed an erroneous event log entry for WMI

Chkdsk - > glad to see that the HD did not have any errors. Could you expand one of the event log entries (error 11 Disk) and see what it's complaining about. I often get them when my ext HD is attached - but I don't see other drives in your Disk Management screen shot.
They worked, but they solved nothing.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Well, happy new year to every one!

My english is still better than google translate... I only use it when I don't know what a word is...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
Also, some software like Debut (screen capture software) and skype stopped working... That is a really weird problem...
It think it started just after I reboot my computer after installing new drivers for my 7670m using iobit driver booster...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
samsung
OS
windows 7 64 bits
CPU
a10-4600m
Motherboard
sdbsfb
Memory
6gb
Graphics Card(s)
7670m 1gb + 7660g
Hard Drives
750go
Antivirus
avira
Browser
chrome
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