Computer's properties window disapears

[trexiic]

Hi, I speak french, so my english isn't perfect, if I wrote something you didn't understand, just tell me and I'll try to better explain.

I have a good computer knowledge, but the problem I have is very, very weird.
I was trying to do a test for the "indice de performance windows" (sorry I don't know the name in english, my windows 7 is french), but every time i right click properties on the "computer" window, they both disapear...
It's hard to explain, so I record it on my phone: https://www.youtube.com/watch?v=okY-ad_xIS4

Please, help me!
thanks and happy new year

 

[Slartybart]

See if OPTION TWO in this tutorial helps: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Follow OPTION THREE and attach sfcdetails.txt in a new post in this thread.
(Use the paper clip icon just above the posting window to attach the file)

 

[trexiic]

SFC /SCANNOW found nothing.

 

[trexiic]

I found that when the window disapear, all other windows explorer windows close too, so if I open music, videos, downloads, computer, control panel, then I right click properties on computer, they all close. All the icons on the bottom right of the screen (wifi connection, battery charge, etc) disapear then reappear few seconds after.

 

[Slartybart]

Windows Explorer is crashing - take a look in your Event Viewer - any Critical or Error entries?

 

[trexiic]

How can I access the Event Viewer?
I probably just don't know the name in english...

 

[trexiic]

Critical, warnings and error (the 3 at the top) are all at 0 in the last hour.

 

[Slartybart]

See what the 18 entries in the Erreur row are, click on the plus [+] sign and post a screen.

There might only be a few error codes among the 18 entries (same code appears multiple times)

 

[trexiic]

By the way, erreur means error...

 

[Slartybart]

10 WMI is an easy fix: Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2
11 disk might be causing some issues and might cause some of the other entries to be logged.

Use Chkdsk to analyse your HD
Open an elevated Command Prompt (right click on the shortcut, select Run as administrator
:ar: Start menu (windows orb) -> All Programs -> Accessories -> Command Prompt
In the Command Prompt window, type
chkdsk C: /f

Since it is your "Windows" drive, the system will either reboot and run the chkdsk or it will only schedule a chkdsk at the next boot. If the system doesn't automatically restart, exit out of the Command Prompt and manually restart your machine.

This is step one of disk analysis/repair.

 

[trexiic]

Ok thanks, I'll try both ot these options. I've just reinstall windows 7, maybe that is the reason.
And also, every time I do the "right click properties on computer menu, then everything close" my computer does a sound, (a hardware sound), the same that when I change the power plan (I guess that's the HDD changing speed or something like that...)

 

[Slartybart]

AS you mentioned a recent install, please also post a Disk Management screenshot: http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

If you cannot right click Computer - type Disk Management into the Search box on the start menu.
The top most result should be: Create and format harddisk partions
Click on that and it should launch Disk Management

I do not want you to make any changes there, just post a screen shot of the window - follow the tutorial above.

 

[trexiic]

Both of the options in your other post didn't work

 

[Slartybart]

They did not work or they did not solve the problem?
10 WMI -> only affects that event - the MS Fixit should have worked

11 Disk -> Chkdsk should have worked, it might not have solved the issue.

Please elaborate and thanks for the screenshot.

I'm going to ask for help on this
- your System Reserve partion is just a Primary Partition ("normally" it will also be flagged as System & Active)
- your C: partition is Active, System, and Boot
This is not necessarily wrong or bad, but a member more knowledgeable on this subject will certainly help.

Both of the options in your other post didn't work

 

[trexiic]

They worked, but they solved nothing.

The MS Fixit said it was successfull, but nothing changed.
The CHKDSK found no errors too.

I don't elaborate alot because english isn't my primary language, I can understand 100% of what you say, but it is way harder for me to write\talk than to listen\read...

 

[Slartybart]

Thanks, I use http://translate.google.com/#fr/en/ sometimes. It's an extra step and not 100% gramatically correct (neither am I ), but the concepts seem to get through.

Type what you want to say in the left box, translate to English, copy the text in the right hand box to your post here on the forum.

If you need to convey more detail, it's a great tool.

---

Merci, j'utilise translate.google.com parfois. C'est une étape supplémentaire et pas 100% grammaticalement correct (et je ne suis), mais les concepts semblent passer à travers.

Tapez ce que vous voulez dire dans la case de gauche, de traduire de l'anglais, de copier le texte dans la boîte de droite pour votre message ici sur le forum.

Si vous avez besoin de transmettre plus de détails, il est un excellent outil.

 

[Anak]

Happy New Year Fellow Members!

I have found that this link to Google translate to be helpful. It can be hard to locate: Google Translate

The translation can leave a lot to be desired.........

I am off to have the traditional first day meal of pork and sauerkraut with all the trimmings while I watch the outdoor NHL Hockey game, see you later this evening!

May you and yours enjoy the New Years blessings!

Steve

~~~~ ~~~~~ ~~~~
​

Happy New Year Chers collègues!

J'ai trouvé que ce lien Google translate pour être utile. Il peut être difficile à localiser: Google Translate

La traduction peut laisser beaucoup à désirer .........

Je suis hors d'avoir le traditionnel premier repas de la journée de porc et de choucroute avec tous les accompagnements pendant que je regarde le jeu de plein air hockey de la LNH, vous voir plus tard ce soir!

Puissiez-vous et les vôtres jouir des bénédictions du Nouvel An!

Steve

 

[Slartybart]

MS Fixit -> housekeeping only, it fixed an erroneous event log entry for WMI

Chkdsk - > glad to see that the HD did not have any errors. Could you expand one of the event log entries (error 11 Disk) and see what it's complaining about. I often get them when my ext HD is attached - but I don't see other drives in your Disk Management screen shot.

They worked, but they solved nothing.

 

[trexiic]

Well, happy new year to every one!

My english is still better than google translate... I only use it when I don't know what a word is...

 

[trexiic]

Also, some software like Debut (screen capture software) and skype stopped working... That is a really weird problem...
It think it started just after I reboot my computer after installing new drivers for my 7670m using iobit driver booster...