Connectivity problems: Unidentified Network

Alecossy

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Okay, a little bit of background:
I formatted my PC just yesterday and installed a clean copy of windows 7 Ultimate x64.
Installation went smoothly and everything was okay.
Then today I had to restart my router and since than I keep having problems with my ethernet connection

Every time I plug in the eth cable, the system will start recognizing the connection and then will give me the unidentified network status

Only a few times I've been able to get a connected status, with a handful of packets sent and received but the packets stream would still end before I could load google.com page (which is one of the lighter ones I could have tried)

Every other time I tried to connect, I would have had some sent packets and none received and from time to time i would have had no default gateway at all..
Router configuration's okay, cuz all of the other 2 computers I have in my house can connect and I'm using the very same eth cable on my laptop to write this message right now, having no problems at all and no unidentified network status...

Any help would be mostly appreciated, feel free to ask for the result of ipconfig or of any other diagnostic tool.
-Alecossy
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Alecossy, Welcome to Sevenforums! Lets see what I got for you

First off, it is very important that you have windows updates installed, as this provides compatability with your devices. Look up your computer manufacturer's website and download the Ethernet controller (LAN). Don't install it yet, however. Then go into your Network Connections page and look up Wired connections. Delete the profile saved in there. Then go into your devices and drivers and look up your Ethernet connection and delete the driver. Then install the driver you've downloaded, and hopefully things start to work. Let me know how it goes.
 

My Computer My Computer

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Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
I assembled my pc by buying all of the parts like 5 years ago so it doesn't have any proper manufacturer...
Mainboard is an ASROCK mounting an nvidia Nforce network controller.
I tried to look for that network controller updated drivers but I wasn't able to find it...
I'd like to add that I have used the PC for 5 years straight now and never had a problem with it...
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Will do as soon as I get back home... (that should be in like 8 hours or something...)
Will then tell u what happens...
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
I'd like to ask if you simply restarted your router or actually reset it to factory defaults?

A possible reason I can think of is that your onboard LAN and the router can't negotiate a connection using the same line speed (10, 100 or 1000 Mbit/sec) and/or a duplex mode (half or full).

This isn't related to TCP/IP or DHCP, it's the very first thing two Ethernet devices have to establish and agree on before any data can be passed back and forth (and successfully received on the other end) across the cable link.

It may be worth a try going to your network adapter in Device Manager, opening its properties and looking in the Advanced settings to see whether line negotiation is set to "auto". If it already is, try each of the manual options to see if that makes any difference.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 32-bitIntel Core 2 Duo E6600 2.4GHz4GB DDR2-667 (4x1GB in dual-channel config)nVidia GeForce 9800 GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
Sp1 was already installed and Asrock website only gives out video and audio drivers for its mainboards...
Corazon, tried each of the options, none of them worked...
Strange thing is that sometimes I get the "internet access" icon but whenever I try to load a page it would not load...
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Alecossy,

I assembled my pc by buying all of the parts like 5 years ago so it doesn't have any proper manufacturer...
The parts themselves should have manufacturers. You say it is Nvidia? What is it called?

Try putting a wireless network adapter in and install its software from cd or usb device

You might see if this gets you anywhere: Wired and wireless network connection problems in Windows
Why can’t I connect to a network?
Why can’t I connect to the Internet?

What antivirus do you use?
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
I don't have any antivirus (the system is just freshly installed, I would have needed an internet connection to download anything) and I don't have a wireless adapter to put in (all of my PCs are connected through wired ethernet connection, the only wireless one is the Laptop, which has an integrated wireless card).
The network adapter figures as NVIDIA nForce Networking Controller...
Checking your link just now...
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
I don't think it's a network problem... I've got 2 other computers connected right now (1 Pc + 1 Laptop) and none of them seem to have problems...
So I'm just thinking it's a PC problem...

#Edit#
I've updated the controller driver (or at least I downloaded the updater from nvidia but it seems like nothing happened)
Now trying to reset my router to factory settings

It didn't work... I'm starting to get desperate... :(
 
Last edited:

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Any new idea or suggestion? Especially from you, Corazon?
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Hmm. One, actually. (BTW, you didn't tell me if you restarted the router or reset it to factory defaults.)

From what I understand you have 3 computers hooked up to the router...usually routers seem to have 4 Ethernet ports, so I'm assuming you still have an unused one. What if you simply unplug the Ethernet cable going to the PC that won't connect properly and plug the cable into the 4th port?

I'm starting to think we have to deal with this as a hardware problem, either on the PC's end or on the router's end. If it isn't the router then we'll have to assume the PC's NIC (network controller) is going bad.

Only way to find out for sure would be installing a PCI Ethernet adapter and using that instead of the on-board NIC.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 32-bitIntel Core 2 Duo E6600 2.4GHz4GB DDR2-667 (4x1GB in dual-channel config)nVidia GeForce 9800 GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
It surely is a PC related problems... Using the same cable to connect the laptop doesnt show any problem...
At first i simply restarted it... Then I tried resetting it, nothing changed...
I'm going to buy a network card as soon as I get back home from university... they cost like 5 euro-bucks so that's not a big problem at all...
I just hope that fixes it...
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
So router is working fine and cable works on other pc/laptop. Did you try another working lan-port on router?
When connected to router enter command prompt and do:
ipconfig
route print -4

Do you see 192.168 addresses?

post output (something like):
Draadloos LAN-adapter voor Draadloze netwerkverbinding:
Verbindingsspec. DNS-achtervoegsel:
Link-local IPv6-adres . . . . . . : fe80::dc7d:1b91:3c56:68c1%11
IPv4-adres. . . . . . . . . . . . : 192.168.10.100
Subnetmasker. . . . . . . . . . . : 255.255.255.0
Standaardgateway. . . . . . . . . : 192.168.10.1
-------------------------------
IPv4 routetabel
===========================================================================
Actieve routes:
Netwerkadres Netmasker Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.10.1 192.168.10.100 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.10.0 255.255.255.0 On-link 192.168.10.100 276
192.168.10.100 255.255.255.255 On-link 192.168.10.100 276
192.168.10.255 255.255.255.255 On-link 192.168.10.100 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.10.100 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.10.100 276
===========================================================================
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Goto network centre and display your network adapters. All displayed without errors? Goto devicemanager. No exclamation and question marks? your network card is listed there?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
can you ping in command prompt?
ping 127.0.0.1 (this pings your own computer, as a test to test network stack)
ping 192.168.x.y (this pings router) To determine the ip address of router do route print -4 on another home pc. In this example its address is 192.168.10.1

IPv4 routetabel
===========================================================================
Actieve routes:
Netwerkadres Netmasker Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.10.1 192.168.10.100 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.10.0 255.255.255.0 On-link 192.168.10.100 276
192.168.10.100 255.255.255.255 On-link 192.168.10.100 276
192.168.10.255 255.255.255.255 On-link 192.168.10.100 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.10.100 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.10.100 276
===========================================================================
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Okay, ran a couple of tests... sorry I didn't answer sooner but yesterday I had things to do...
Now, let's see what we have...
Result of ping on localhost, router and route print -4:
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Alecossy>ping 127.0.0.1

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Alecossy>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.

Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Alecossy>route print -4
===========================================================================
Interface List
 13...00 19 66 bd a4 24 ......NVIDIA nForce Networking Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link    169.254.49.174    276
   169.254.49.174  255.255.255.255         On-link    169.254.49.174    276
  169.254.255.255  255.255.255.255         On-link    169.254.49.174    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    169.254.49.174    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    169.254.49.174    276
===========================================================================
Persistent Routes:
  None

C:\Users\Alecossy>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Autoconfiguration IPv4 Address. . : 169.254.49.174
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :

Tunnel adapter isatap.{AA59ECCC-814E-446B-AC9A-FAF6D898BBD3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

C:\Users\Alecossy>

Two screenshots that show us the status of the network adapter and of the network map...

screenshot1voq.jpg

screenshot2bb.jpg
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
All seems to be configured fine. You send some bytes to router but it doesn't respond ... strange. That's why your computer doens't find the dhcp-server builtin the router. It configures it's an automatic ip address in 169.254 range (see your screenshots). ping 192.168.0.1 fails because it doesn't know the route to it (no default gateway). I'll respond later what to do next
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
What do you think, should I delay the buying of a new network card?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
This is a fresh win7 install? no anti4us yet installed? try booting into "safe mode" just to test. Enter ipconfig or route print -4 command from there. Do you get a 192.168.0.x address?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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