Solved Constant BSOD and random system lockups

[Techtard]

Hi folks,

I built this computer for work and it's been constantly locking up or bluescreening.

On a first windows install, it would randomly BSOD but I thought I solved that problem, only to have it then start freezing. This was very random, sometimes it would run for days then boom, multiple freezes. I re-installed windows and now I'm back to BSOD and freezes. To be honest, I'm almost ready to stomp the thing.

I've run memtest, prime95, various stress testing programs and found no errors.

Motherboard is P8H61-MX USB3 Rev X.0x running a 3.20 gigahertz Intel Core i5-3470

Please save my sanity, thanks all!

 

[ICIT2LOL]

Hello and welcome Techtard mate try a sfc and chkdsk in safe mode if necessary.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html


http://www.sevenforums.com/tutorials/433-disk-check.html

 

[Arc]

Hello Techtard.

ASUS EZ N 802.11b/g/n Wireless USB Adapter driver is failing here.

fffff800`00b9be28  fffff880`026c5c1fUnable to load image \SystemRoot\system32\DRIVERS\RTL8192su.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=RTL8192su.sys"]RTL8192su.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=RTL8192su.sys"]RTL8192su.sys[/URL]
 RTL8192su+0x73c1f

And the driver is old.

fffff880`02806000 fffff880`028c9000   RTL8192su   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\RTL8192su.sys
[COLOR=Red]    Image name: RTL8192su.sys
    Timestamp:        Thu Aug 11 08:06:33 2011[/COLOR] (4E434031)
    CheckSum:         000B620E
    ImageSize:        000C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Search for updates in Realtek . Scroll down to RTL8192SU, take the Utility and Driver Auto Installation Program (Support Win2K/XP/Vista/Win7)(Install Shield v1.00.0187), version Win7=v1086.48.0809.2011 XPVista=v1084.53.0809.201, dated 2012/4/19.

Some Display related errors are predominant there. As the display driver is the latest version, not considering it right now. Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Upload a snapshot Using Speccy. We need to check the system heat.

• Download and install Speccy.
• File> Save snapshot.
• Save it on desktop.
• Zip it and upload it following following http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html .

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

So let us know the results.
__________________________________________________________________________
BSOD ANALYSIS:

BugCheck 1A, {5003, fffff70001080000, 70e, 74a500000e1e}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+38936 )

Followup: MachineOwner
----------------------------------------------------------------------------
BugCheck 1000007E, {ffffffffc0000005, fffff880049fc1a5, fffff88005bf98b8, fffff88005bf9110}

Probably caused by : hardware ( atikmdag+1891a5 )

Followup: MachineOwner
----------------------------------------------------------------------------
BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys


Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgNotifyDpcCB+48 )

Followup: MachineOwner
---------

 

[Techtard]

I've done a diskcheck and all good there.

Also ran Furmark for approx three hours and computer remained stable.

Last night I updated every driver using Uniblue and then left it running Prime95 overnight. This morning I see that's it has not had any bad moments although Prime95 appeared to only run for approx 2 hours before a message "Prime95 has stopped working".

PSU is Thermaltake TR2 Bronze 500W TR-500PCAU Power Supply ATX and the computer is not Overclocked.

Not sure if relevant but since I have bought this computer home, it is behaving so the only two things that have changed is monitor (digital at home, work monitor is analogue and I'm using an adapter to DVI) and keyboard.

Most grateful for your help ICit2lol and Arc

 

[ICIT2LOL]

Hmm strange Techtard
But if you want to check out the PSU you can use these but please DO NOT attempt disassembling the device and just remember correct volts doesn't mean correct current.
If the volts are out by more than 0.5 (lower) then I would look at a new PSU.

http://www.sevenforums.com/tutorials/86648-psu-jump-start.html then
http://www.sevenforums.com/vip/257690-psu-how-test.html#post2130086

 

[Techtard]

I've got a spare 950w PSU here which I was going to use for another build ... guess if this thing keeps crashing I'll have to use it to rule out power supply as an issue. I've also got a multimeter, just don't know how to use it lol

I've been using the computer for a few hours this morning and only things happening is it doesn't like to run Prime95 for too long and Firefox keeps crashing.

Thanks mate!

 

[ICIT2LOL]

The multimeter Techy you just shove the black probe into any black lead / socket on the 24 pin or the board CPU power or the GPU power lead on any of the leads from the PSU and use the red probe into the orange red yellow etc etc to check the volts.

Those tutorials will give you what volts should be found where (colours) any < 0.5v the correct volts is not good.

Like I said correct volts however does not mean correct or enough current mate.
ie if a car battery tests 12 - 13.8 v then it doesn't mean it has enough charge to swing the engine over and / or deliver enough current to the ignition

 

[Arc]

Last night I updated every driver using Uniblue ................

No Uniblue! Get the driver form the site, install it manually.

Search for updates in Realtek . Scroll down to RTL8192SU, take the Utility and Driver Auto Installation Program (Support Win2K/XP/Vista/Windows 7)(Install Shield v1.00.0187), version Windows 7=v1086.48.0809.2011 XPVista=v1084.53.0809.201, dated 2012/4/19.

 

[Techtard]

My bad. I'm not a smart person sometimes. Uniblue is not good I gather.

The computer ran trouble free whilst at home, tomorrow I take it back to work and will report back. Hope this is solved.

Can't thank you and Icit2lol for all your help. I shall continue to hang around these forums in the hope that I learn something and can then also help people out.

 

[ICIT2LOL]

Yes mate as ARC says Uniblue a no go area and most of the make it faster clean it out fix the reg etc etc ad nauseum are rubbish and more trouble than they are worth. The only one worth having is CCleaner if you have not got it already.

CCleaner - Download download from piriform and watch for any small add ons none usually but still can't be too careful.

if you are unsure of how to use it post back

 

[Techtard]

Rats, it BSOD'ed again. Has been great all day until I started an 8gig download.

[FONT=Segoe UI, Arial]On Mon 2/09/2013 5:49:11 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090213-21855-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x75B50)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]KMODE_EXCEPTION_NOT_HANDLED[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


[/FONT]
[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]On Mon 2/09/2013 5:49:11 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]rtl8192su.sys[/FONT] (RTL8192su+0x19CC9)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]KMODE_EXCEPTION_NOT_HANDLED[/FONT]
file path: C:\Windows\system32\drivers\rtl8192su.sys
product: [FONT=Segoe UI, Arial]Realtek RTL8192S Wireless USB 2.0 Adapter [/FONT]
company: [FONT=Segoe UI, Arial]Realtek Semiconductor Corporation [/FONT]
description: Realtek RTL8192S USB NDIS Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtl8192su.sys (Realtek RTL8192S USB NDIS Driver, Realtek Semiconductor Corporation ).
Google query: [FONT=Segoe UI, Arial]Realtek Semiconductor Corporation KMODE_EXCEPTION_NOT_HANDLED

So, that's pointing to that Asus USB wireless network gadget again isn't it?
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[ICIT2LOL]

Now I am no expert like Arc is with this stuff mate and I cannot find that driver the only drivers I can find are here P8H61-MX USB3 - Motherboards - ASUS
under LAN but as I said I am no expert because I cannot see those numbers listed in there.

Just what are you hooking up to?? a modem yes but wirelessly? if you are can you try a cable?? Sadly I am beginning to think that Uniblue stuff has "played" with the OS.

Just in case have you got your data backed up??

 

[Arc]

[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]http://www.google.com/search?q=rtl8...ctor Corporation +KMODE_EXCEPTION_NOT_HANDLED

So, that's pointing to that Asus USB wireless network gadget again isn't it?
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Yes, it is.

 

[Techtard]

OK, the wireless dongle(?) is gone and time to get a long cable!

@ICit2lol What little is on this computer is backed up, the computer is "out of bounds" atm till I can get it stable.

Hopefully I can report back in a day or two with "Solved". Thanks again IC and Arc for sticking with me through this.

 

[Techtard]

I'm starting to think this is maybe motherboard related because now we're on a wired connection, it's found yet another way to fail. Uptime before crash is 2.45 hours.

[FONT=Segoe UI, Arial]On Tue 3/09/2013 1:00:57 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090313-20202-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x75B80)
Bugcheck code: 0x4E (0x99, 0x44002, 0x2, 0x4B501)
Error: [FONT=Segoe UI, Arial]PFN_LIST_CORRUPT[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that the page frame number (PFN) list is corrupted.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


[/FONT]
[FONT=Segoe UI, Arial]On Tue 3/09/2013 1:00:57 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlmp.exe[/FONT] (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x4E (0x99, 0x44002, 0x2, 0x4B501)
Error: [FONT=Segoe UI, Arial]PFN_LIST_CORRUPT[/FONT]
Bug check description: This indicates that the page frame number (PFN) list is corrupted.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
[/FONT]

 

[Techtard]

Sorry, I'm back again. Left the computer idle over a span of 1 hour and it would appear to have frozen. Had to force it to shutdown because it was non-responsive, nothing worked.

I had previously changed power settings to "monitor sleep after 15 minutes, HDD's to never sleep" Also went to advanced power settings and followed this list:-
Put the computer to sleep: set to NEVER
Click: Change advanced plan settings
Select "high performance" from the drop down menu
Scroll down the list: Click on the + signs to expand the choices for each item on the list.
Require a password on wake up: set to NO
Hard disk: turn off the hard disk: set to NEVER
Wireless adapter settings:
Sleep: set to NEVER
Allow Hybrid sleep: set to NEVER
Hibernate after: set to NEVER
Allow wake timers: set to disable
USB settings:
USB selective suspend setting: set to NEVER
Power Buttons and lid:
Power button action: Setting: set to shut down
Sleep Button Action: set to: do nothing
PCI Express:
Link State Power Management, Setting: OFF
Processor Power Management:
System Cooling Policy: setting: Active
Display
Turn off display after: setting: NEVER
Multimedia Settings:
When Sharing Media: Setting: Prevent idling to sleep
When Playing Video: Setting: Optimize Video

 

[ICIT2LOL]

Techy can I make a suggestion mate? How do you feel about getting a small SSD and use it for the OS - boot etc Install the OS back onto it and then get what you can back from that large drive (I am not a great lover of large drives lose it you lose a lot) if you can and then wipe the large drive and use it for your User stuff?
See this tutorial.

http://www.sevenforums.com/tutorials/18629-user-folders-change-default-location.html

Only a suggestion mate because you are lurching from one crash to another. It could possibly be the board but I doubt it. Have you done any recent updates to the BIOS?
Have you tried a system restore back to before that Uniblue stuff was put on - you could try that in safe mode.

I don't know what Arc will think of these suggestions maybe you will want to wait to see what he says.

 

[Techtard]

Thanks for that link, I was thinking of grabbing some RAM so if I go the SSD that will rule out two potential problems. It did pass memtest though.

I did some searching re Prime95 stopping working and many said that pointed to hardware problems, so now I'm really confused.

I might add, it ran fine all afternoon but then again, these issues really are random so I'm sure it's just giving me some breathing room until it strikes again lol.

 

[ICIT2LOL]

Mate I really think it is in the original install hence my suggestion re the SSD my advice for what it is worth a 120GB SSD Samsung are very good and PCCG in Melbourne do a nice range and mostly at good prices Solid State Drives (SSD)
the thing to look for is whether they have what are known as a SandForce controller.

See this Solid-state drive - Wikipedia, the free encyclopedia it mentions what the controller does and mentions SandForce too but they had a lot of problems with that brand controller so I stuck to Samsung

Other brands use SandForce and other brand controllers so just do the research first - ask in here if you want it is a well commented on subject.

I don't think you will be disappointed with the performance of these devices they are so quick and not really that expensive.

If you want advice on RAM then in here is good and if you like G Skill this is the place to go Welcome to the G.SKILL TECH FORUM ask Tradesman he is brilliant.

 

[Arc]

Sorry, I'm back again. Left the computer idle over a span of 1 hour and it would appear to have frozen. Had to force it to shutdown because it was non-responsive, nothing worked.

I had previously changed power settings to "monitor sleep after 15 minutes, HDD's to never sleep" Also went to advanced power settings and followed this list:-
Put the computer to sleep: set to NEVER
Click: Change advanced plan settings
Select "high performance" from the drop down menu
Scroll down the list: Click on the + signs to expand the choices for each item on the list.
Require a password on wake up: set to NO
Hard disk: turn off the hard disk: set to NEVER
Wireless adapter settings:
Sleep: set to NEVER
Allow Hybrid sleep: set to NEVER
Hibernate after: set to NEVER
Allow wake timers: set to disable
USB settings:
USB selective suspend setting: set to NEVER
Power Buttons and lid:
Power button action: Setting: set to shut down
Sleep Button Action: set to: do nothing
PCI Express:
Link State Power Management, Setting: OFF
Processor Power Management:
System Cooling Policy: setting: Active
Display
Turn off display after: setting: NEVER
Multimedia Settings:
When Sharing Media: Setting: Prevent idling to sleep
When Playing Video: Setting: Optimize Video

Good attempt. Let us see what happens now. I am having an optimistic thought.