Constant BSOD in a new pc

[Pablofp]

Hi guys, i have a new pc that came without OS, so i've installed windows 7 (first a 64bits version, now i'm in a 32bit version) the thing is that since the first boot i have constants BSOD (0x00000124) and i dont know what to do. now i'm in safe mode and so far the pc works quit fine, but in normal mode is unusable, i've update all drivers and bios, i've changed windows (7, 8, 8.1 and 10) and i always have the same problom.
Hope someone can help me. Thanks in advance. Pablo

 

[ICIT2LOL]

Hello and welcome Alberto now first up mate what installation media are you using as you mention you have tried 7 8 8.1 and 10?? The systeminfo is showing up the version you have installed does not have Service Pack 1 (SP1).

My other query is why a 32bit version instead of 64bit any reason??

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 85cdd01c, b6000004, 10a}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

0x124's are typically related to a hardware issue and can only be isolated by stress testing the major components.

If overclocking, reset all overclocks back to their default settings and then follow these:

RAM - run for a minimum of 8 consecutive passes
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

CPU - run the HIGH test
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

Video - run the FURMARK test for 20mins
http://www.sevenforums.com/tutorials/330579-graphics-card-problems-diagnose.html
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

Storage - run the SHORT test using the DOS version
http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

 

[Pablofp]

Hi, thanks for replying, i use a usb stick to install windows, now i'm on a 32bit version just to see if anything changes, previusly i was on a 64bit version, i've tryed all recent versions of windows with no luck. can't get sp1 because the sistem crashes during installation. i've runned memtest86+ for 15+hs (10 passes) with no errors. i'll run the other tests.

 

[Pablofp]

I ran the intelburntest and it failed, this is the log:

----------------------------
IntelBurnTest v2.54
Created by AgentGOD
----------------------------

Processor: Intel(R) Pentium(R) CPU N3540 @ 2.16GHz
Clock Speed: 2,16 GHz
Active Physical Cores: 4
Total System Memory: 1934 MB

Stress Level: Standard (1024 MB)
Testing started on 30/12/2015 12:57:28 p.m.
Time (s) Speed (GFlops) Result
[12:59:30] 96.592 9.2542 3.198960e-002
[13:01:30] 96.066 9.3049 3.198960e-002
[13:03:32] 96.309 9.2814 3.198960e-002
[13:05:37] 96.308 9.2815 3.198960e-002
[13:07:39] 95.961 9.3151 3.539033e+004
Testing ended on 30/12/2015 01:07:39 p.m.
Test Result: Failure.
----------------------------

and a picture.

Is there anything to do?

 

[ICIT2LOL]

Alberto there are problem devices in your msinfo32 files can you translate what it says please - see pic

 

[derekimo]

Alberto there are problem devices in your msinfo32 files can you translate what it says please - see pic

Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	[COLOR="Blue"]Este dispositivo no está presente, no funciona correctamente o no tiene todos sus controladores instalados.[/COLOR]

Security Processor Loader Driver ROOT \ LEGACY_SPLDR \ 0000 This device is not present, not working properly, or does not have all the drivers installed .

NVIDIA GeForce 810M	PCI\VEN_10DE&DEV_1140&SUBSYS_092E1025&REV_A1\4&1E260677&0&00E0	[COLOR="Blue"]Este dispositivo está deshabilitado[/COLOR].

NVIDIA GeForce 810M PCI \ VEN_10DE & DEV_1140 & SUBSYS_092E1025 & REV_A1 \ 4 & 1E260677 & 0 & 00e0 This device is disabled .

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 85cdd01c, b6000004, 10a}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

CPUID:        "Intel(R) Pentium(R) CPU  N3540  @ 2.16GHz"
MaxSpeed:     2160
CurrentSpeed: 2166

Since the system isn't overclocked, the issue may lie with inadequate cooling. Blow out all the vents with compressed air, then try the Standard test again.

Also check to see that all the motherboard and other device drivers are up to date.

 

[ICIT2LOL]

Since the system isn't overclocked, the issue may lie with inadequate cooling. Blow out all the vents with compressed air, then try the Standard test again.

Alberto do that like I do and that is shine a very bright light into the fan intake and look into the air outlet point where the cooling radiator is - you should see most of the light coming through. If not then you need to blow out the crud from the outside inwards and/or use chinelle sticks to gently poke the crud out of the radiator fins.
When you blow the muck out of the air intake make sure you stop the fan from spinning by using a cable tie or similar because the air blast may spin the fan faster than designed to do and wreck the bearing.

 

[Pablofp]

Hi guys, the fan and the radiator seems to be ok, although the fan only activates itself when the computer crashes, almost all the isn't active. where could i find the Security Processor Loader Driver? the computer has a Pentium n3540 and 2 graphics cards (intel hd + nvidia 810m) i've disabled the nvidia because when it is enabled the computer seems to crash more frequently, is it possible that the 2 graphics card are in conflict?.

 

[ICIT2LOL]

Hmm the fan coming on during a crash does sound like a heat problem as Golden has hinted at already. So can you please run Speccy https://www.piriform.com/speccy and post back the temps if you cannot get it to run long enough have a look in the BIOS.

Mate can you also run this too please

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

and these might be worth a try too

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download frombleeping computer delete any rubbish found with the malware scans

 

[Pablofp]

Hi, happy new year!! speccy shows that the proccesor's temps is 48-50°C. i'll run the others test now