Constant BSOD, Thinking of shooting my computer...

[valcwby81]

I'm a little (ok a lot) computer illiterate, so please go easy on me. I'm constantly getting BSOD on Win 7. Sometimes it happens up to 15 times in a row. Sometimes it just completely freezes and doesn't do anything. I originally had Vista on here but DBAN'd it when I came home from my deployment and put 7 on it. Could someone be so kind as to help me with this? Thanks.

Here's what I do know:

HP Pavilion Media Center m8200n PC
NVIVDIA GeForce 8600 GT
AMD Athlon (tm) 64 x2 Dual Core Processor 6000+ 3.00GHz
3 GB RAM
64 bit OS
Win 7 Premium

Thanks guys! I hear you're the best.

 

[luigirez1]

Can you find out what the bsod message says?
If the message doesn't stay there long enough then hold F8 During startup and use the arrow keys to highlight disable automatic restart on system failure.

Also, if you can get windows to work at all, dump info with this.

 

[Jonathan_King]

The above poster is correct...we need some files to help us.

Here is our preferred BSOD tutorial: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

If you don't think your computer can make it 15 minutes without a BSOD, manually upload the dmps.

Here is a tutorial for that: http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

 

[valcwby81]

Thanks guys, I will load the files.

 

[valcwby81]

View attachment 85318
Here are the files

 

[Capt.Jack Sparrow]

View attachment 85318
Here are the files

Hello !! Welcome to SF !!

I believe Norton i.e. BHDrvx64.sys has caused your System to crash. Uninstall Norton and use the Cleanup Tool Download and run the Norton Removal Tool and make sure you clean up all the left over entries.

Bugcheck:

[FONT=Book Antiqua][COLOR=Navy]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 08:00:26.201 2010 (GMT+6)
System Uptime: 0 days 0:03:52.980
Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.5.0.127\Definitions\BASHDefs\20100619.001\BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
BUGCHECK_STR:  0x50
PROCESS_NAME:  iexplore.exe[/COLOR][/FONT]

Hope this helps,
Captain

 

[valcwby81]

Probably a dumb question, but can I reinstall it? Do I need to get a new virus protection? THanks again guys!

 

[Capt.Jack Sparrow]

Probably a dumb question, but can I reinstall it? Do I need to get a new virus protection? THanks again guys!

You could try to reinstall it and see. I would recommend Microsoft Security Essentials it free low foot print and very effective.

- Captain

 

[valcwby81]

Thanks. If I have anymore issues, I'll let you guys know.

 

[valcwby81]

View attachment 85642

OK, so the Norton thing helped slow the BSOD down, but I'm still having them. Here are the 2 from this morning. Any insight? Thanks guys.

 

[Jonathan_King]

Did you run this removal tool? ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

I suspect you removed a particular service, which means less Norton activity, but there are still some drivers loaded in RAM.

ENG64.SYS    Thu Jul 01 14:11:13 2010
EX64.SYS     Thu Jul 01 14:19:15 2010
SYMDS64.SYS  Mon Aug 17 19:35:30 2009
SYMEFA64.SYS Wed Apr 21 17:47:39 2010
SYMEVENT64x86.SYS Thu Aug 13 18:28:21 2009
SYMTDIV.SYS  Tue May 04 00:38:27 2010

...Summary of the Dumps:

[FONT=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul 16 11:56:17.918 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:53.572
BugCheck 50, {fffff7ffe301e4b0, 0, fffff8000301e4f9, 2}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+40f00 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul 16 11:59:35.343 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:56.122
BugCheck 4A, {77aeffda, 1, 0, fffff88007342ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
PROCESS_NAME:  wmpnetwk.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/FONT]

Install Microsoft Security Essentials when you're done: http://www.microsoft.com/security_essentials

 

[CarlTR6]

Probably a dumb question, but can I reinstall it? Do I need to get a new virus protection? THanks again guys!

Follow Jonathan's advice. You will need to keep Norton off of your system while you are trouble shooting. Follow Capt Jack's suggestion and install Microsoft Security Essentials. Once you have your system running smoothly, you can try Norton again. However, I do not recommend it. I suggest you stick with MSE or install Avast.

 

[valcwby81]

View attachment 86282

So I completely got rid of Norton (even though I just paid 80 bucks for it) and I'm still having BSOD. I have uploaded ALL of the minidumps. Now I just feel lost.

 

[Jonathan_King]

I still see remnants of Norton. Please clear them off with this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Your nVidia graphics drivers were blamed once. I suggest uninstalling them and installing a fresh copy.

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 19 16:21:14.745 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:42.525
BugCheck 19, {3, fffff80002c0dad0, fffff80002c0dad0, fffffa00fffffa80}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : Pool_Corruption ( nt!ExFreePool+516 )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 19 16:41:51.318 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:38.082
BugCheck 50, {fffff7ffe2a354b0, 0, fffff80002a354f9, 2}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+40f00 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 19 16:52:55.628 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:51.392
BugCheck A, {ffffffff1202000c, 2, 0, fffff80002ad07b6}
Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+226 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 19 16:50:11.208 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:02.971
BugCheck D1, {63637051, 2, 0, fffff8800165c363}
*** WARNING: Unable to verify timestamp for nvmf6264.sys
*** ERROR: Module load completed but symbols could not be loaded for nvmf6264.sys
Probably caused by : nvmf6264.sys ( nvmf6264+4bcd )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
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