BSOD (Thinking its Bad Hardware)

[cerveza1980]

I have been battling with BSOD's for a couple of months now. They first appeared after I installed a Hauppauge HVR 1600. A few weeks went by with no problems. I then began to get low bit rate erros while watching TV in Media Center. Shortly after that I received my first BSOD. The steps I have taken to lock down what may be causing it are as follows.

Reformatted and installed. BSOD after 2 weeks.

Deactivated the hardware. TV tuner.
Turned off services for Hauppauge

No BSOD's for a week. Then it happened, BSOD.

So i removed 2 DIM's of RAM leaving me with one stick of 2GB RAM. No BSOD's for 3 weeks.

After 2 weeks with no issues I placed one of the 2 DIMs i removed earlier back in. 4 GB of ram total. No BSOD's for 2 weeks.

I thought maybe it would be the RAM so I enabled the Haupauge TV tuner and started watching for 2 days. I just got my BSOD. Im sure its the tuner but wanted to see what you guys thought. Is there any way to fix this or work around it? Here is the problem details from the crash report.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002C920B6
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010310-40560-01.dmp
C:\Users\Super Puter\AppData\Local\Temp\WER-54366-0.sysdata.xml

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[Jonathan_King]

Welcome!

Please follow these instructions for uploading the dmp file. That file is what tells us the cause.

Thanks,
~Jonathan

 

[cerveza1980]

Here is the DMP file.
​

 

[usasma]

It's caused by vfilter.sys - which is either a software called ShrewSoft or RJS Software

Here's the Shrew page: Shrew Soft Inc : Software
Here's the RJS page: RSJ Products

Whichever it is, uninstall the program - then download and install another, fresh copy of the program (Ensuring that it's Win7 compatible).

 

[cerveza1980]

How did you read that file? Do you have to enable the hidden admin account in order for your machine to allow you permission to open it?

I will un-install the shrew client because I don't have the RJS software that you are referring to on my PC. I will report back with any issues going forward.

Thanks for your help!

 

[cerveza1980]

Its been over a week now and no BSoD. I will concider this a solved problem. However I would love to know how you read the dump file.

Thanks!

 

[Capt.Jack Sparrow]

You could use BlueScreenViewer Or WhoCrashed
Rookies can try these Software. When you go advance you could go for Windows Debug Tools etc.

Hope this helps,
Captain