Constant Crash in hibernation

pearcecs

New member
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11:33 AM
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Hello all,
I recently rebuilt my Win 7 x64 laptop and it seems to be having two fairly serious issues. First, it crashes every night when I close my laptop. Second, Chrome seems to be not loading fully, or taking an extremely long time to load. (mostly just not loading the page until I refresh a few times...can't even load the attachemnets file for this site with it...) Attached is my diagnostics info, without the minidump, as I am getting an error that the event log doesn't exist....

Any insight or help is greatly appreciated....
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell
OS
win 7 ult 64 bit
CPU
Intel(R) Core(TM)2 Extreme CPU Q9300 @ 2.53GHz
Motherboard
Precision M6400
Memory
12275 MB
Graphics Card(s)
NVIDIA Quadro FX 3700M
AVG is known to be a cause of BSOD's on some Win 7 systems so I suggest you uninstall it. Download the correct AVG Remover for your system. Download Microsoft Security Essentials as its replacement. Re-boot to Safe Mode. In Safe Mode run the AVG Remover tool. Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

To ensure minidumps are enabled:

Go to Start and type in sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box.
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
 

My Computer My Computer

OS
windows 7 ultimate
still happening

I followed your instructions to a T. AVG is gone, MSE has replaced it. It shut down in hibernation once yesterday (after this was done), then again late last night, at 1:15 or so, my touchpad stopped working (first time since rebuild a month ago) then eventually the computer started making a beeping noise, mildly reminiscent of morse code, then it just shut down with no warning. Here is my log again....

Also, I changed the dump, as instructed, but the SF diagnostics tool will still not find it...

Thank you, again, for your help thus far....
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell
OS
win 7 ult 64 bit
CPU
Intel(R) Core(TM)2 Extreme CPU Q9300 @ 2.53GHz
Motherboard
Precision M6400
Memory
12275 MB
Graphics Card(s)
NVIDIA Quadro FX 3700M
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