Constant Updates Everytime Computer Shuts Down

[HiddenStar]

Hi,

I would like to kindly seek help regarding my problem. Every time I shut down my laptop, there would always be the notice "installing update 1 of 1". This has been happening for a while and I'm wondering what's going on.

In addition, many random files have been created in the Local C drive as shown:

Corrupted Image removed - please re- upload

I don't know if I should just delete them but anyway, I chose not to just in case. Does anyone know what's wrong? Thanks in advance

Regards,
Jermyn

 

[carwiz]

Can't see the files--"Corrupted Image removed - please re- upload"

As far as updates, that's not uncommon.

 

[JMH]

Hi,

I would like to kindly seek help regarding my problem. Every time I shut down my laptop, there would always be the notice "installing update 1 of 1". This has been happening for a while and I'm wondering what's going on.

In addition, many random files have been created in the Local C drive as shown:

Corrupted Image removed - please re- upload

I don't know if I should just delete them but anyway, I chose not to just in case. Does anyone know what's wrong? Thanks in advance

Regards,
Jermyn

Jermyn,
My mind reading abilities are a tad slow today.
Can we have some more details viz

* How long is " a while?"

Every time I shut down my laptop, there would always be the notice "installing update 1 of 1". This has been happening for a while and I'm wondering what's going on.

* Is this a new computer?
* Tell us about your System specs.
* What update{s} are you referring to? KB *******?
* Tell us about your Update Set up.
* Have you checked in Event Viewer > Application re errors pertaining to this problem?
* Have you a System Restore spot PRIOR to this happening?

Also include any other relevant info that may enable us to understand your problem better.
TIA.

 

[HiddenStar]

Hi,

Thanks for the prompt replies Here's the picture again:


Uploaded with ImageShack.us

Is this a new computer?
Not really, it's more than a year old.
* Tell us about your System specs.
It's a HP laptop running on Windows 7 Home Premium, Service Pack 1
Intel Core 2 Duo CPU P9300 @2.26 GHz
RAM: 4 GB
32-bit operating system
* What update{s} are you referring to? KB *******?
Actually I'm not sure which update it is because a code isn't shown when windows automatically updates the system just before shut down.
* Tell us about your Update Set up.
By this do you mean how I set the updates to be installed? If so, I guess it's automatic?
* Have you checked in Event Viewer > Application re errors pertaining to this problem?
I didn't find any errors under that section hmm...
* Have you a System Restore spot PRIOR to this happening?
Not that I know of.

I hope I was helpful enough in terms of providing more information :/ Thanks

Regards,
Jermyn

 

[JMH]

* How long is " a while?"

Every time I shut down my laptop, there would always be the notice "installing update 1 of 1". This has been happening for a while and I'm wondering what's going on.

 

[HiddenStar]

Oops, forgot about that question. Hmm... roughly 2 weeks?

 

[JMH]

The links below may be of interest to you at this stage....

http://www.sevenforums.com/tutorials/3413-repair-install.html

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

 

[carwiz]

The folders look like Key Tokens but I can't tell where they are. Are the folders in the root directory of C:?

Are there any files in those folders?

 

[HiddenStar]

Yea, they are in the root of C. Most of them are empty. :/

 

[carwiz]

And the ones that aren't have what?

What software have you loaded recently?

I suspect they're temporary files and may be removed but just making sure. I'm beginning to feel like a dentist.

 

[HiddenStar]

Sorry for the delayed reply... This is what the folders contain (the few that actually do have something):



Uploaded with ImageShack.us

From what I can see, it's some Microsoft NET stuff. But I was wondering why the empty files (although temporary) don't get deleted automatically?

I haven't loaded anything recently, it's just the constant updating of windows that has been happening.

Thanks,
Jermyn

 

[carwiz]

Looks like some kind of backup data. Have you run some kind of third party backup software or changed file locations for it?

I don't think I'd remove them until you find out why they're there. Review what you've done--Installs, un-install, new software, etc. The files look old and some are a different date format. Did you load something from another PC? Or allow remote assistance at some time? Or a P2P session? I've never seen mixed date formats like that on a system before.

I assume you have AV software. Make sure it's updated and run a scan. Also see if Malwarebytes picks up on anything.