Corrupt Alt-text / Display Driver Issue?

Tink0027

New member
Local time
1:48 PM
Messages
3
Hi all...my first post and a complete head scratcher...

I have an HP Compaq 8510p Laptop (T7700 2.4Ghz Dual Core, 4MB Ram, with dedicated HD2600 graphic cards. running Windows 7 Pro x64)


When I hover over any of my menu bar icons (e.g. Internet Explorer) the text buble (or Alt-text as it actually is I think) says what I am hovering over in a cream popup.
However, when I hover over the Windows "Logo/Start" icon, the Alt-text is corrupt, so much that you cannot read it at all. All other hovers are perfect as expected i.e. over the system icons etc.

I have also noticed it in MS Office in all applications (I have Office 2007 Pro installed) and in every ribbon, all icon hovers work as they should except when I open the list of font sizes from the drop-down list of values. All Font sizes are displayed in a corrupted/broken fashion, again I cannot read them.

Although I suspect it may be something to do with my ATI graphics driver, I do have the latest version installed.

As said it seems to be localised to those areas and does not seem to be getting worse or better. Totally annoying.
I have used other applications and all seems perfect, including Acrobat, COD Black Ops, Minecraft and Chrome etc.

Therefore I'm completely baffled. Any ideas/suggestions or previous experiences?

Thanks in advance.
Tink
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 8510p Laptop
OS
Windows 7 Pro 64bit
CPU
Intel® Core™2 DuoT7700 (4M Cache, 2.40 GHz, 800 Mhz FSB)
Motherboard
HP30C5 KBSv71.36 - PM965 Chipset
Memory
4GB Kingston PC2-5300 (667Mhz)
Graphics Card(s)
ATI Mobility Radeon HD2600
Sound Card
SoundMax Integrated Digital Audio
Monitor(s) Displays
WXGA (glossy replacement)
Screen Resolution
1280x800 max
Hard Drives
250GB Hitachi SATA 5400rpm
PSU
8 Cell 48Whr Battery
Other Info
BioFinger Reader, BT2.1,
Office 2007 Pro
Nero 7 Ultimate
Adobe Acrobat 9 Pro

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Re-installation/reverting back to previous version of display graphics driver might solve the problem.
 

My Computer

Computer Manufacturer/Model Number
DELL
OS
Windows 8 Pro
CPU
intel i3 2.40 Ghz
Motherboard
DELL inc
Memory
6 GB RAM
Graphics Card(s)
Integrated Intel HD
Sound Card
Realtek high definition SRS surround sound
Screen Resolution
1366*768
Hard Drives
320 GB
Internet Speed
1Mbps
Thanks both,
I have reverted to the HP stock oem driver and it has solved this issue, however I cannot now play minecraft. It says my drivers aren't up to date.
My driver version is now 8.6.3.2.

I have just installed the first win7 signed driver, 9.1, and it corrupts again...
The only choose I can think of is using an old Vista driver...if they are compatible? and working my way back in time until all is working.
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 8510p Laptop
OS
Windows 7 Pro 64bit
CPU
Intel® Core™2 DuoT7700 (4M Cache, 2.40 GHz, 800 Mhz FSB)
Motherboard
HP30C5 KBSv71.36 - PM965 Chipset
Memory
4GB Kingston PC2-5300 (667Mhz)
Graphics Card(s)
ATI Mobility Radeon HD2600
Sound Card
SoundMax Integrated Digital Audio
Monitor(s) Displays
WXGA (glossy replacement)
Screen Resolution
1280x800 max
Hard Drives
250GB Hitachi SATA 5400rpm
PSU
8 Cell 48Whr Battery
Other Info
BioFinger Reader, BT2.1,
Office 2007 Pro
Nero 7 Ultimate
Adobe Acrobat 9 Pro
Search results for your laptop model returned that it came with windows XP initially and then you upgraded to windows 7.Am i correct??

Did you run the upgrade advisor before upgrading to windows 7.The link is here Download: Windows 7 Upgrade Advisor - Microsoft Download Center - Download Details

Instead of relying on windows update for graphics driver visit HP or ATI site and check if they have windows 7 drivers for your graphics card.
 

My Computer

Computer Manufacturer/Model Number
DELL
OS
Windows 8 Pro
CPU
intel i3 2.40 Ghz
Motherboard
DELL inc
Memory
6 GB RAM
Graphics Card(s)
Integrated Intel HD
Sound Card
Realtek high definition SRS surround sound
Screen Resolution
1366*768
Hard Drives
320 GB
Internet Speed
1Mbps
Yep it was xp originally although there is a build approved for Win7. It was this approved HP driver set from HP that works for windows 7 but not minecraft for example.

Just thought it very wierd that the any.later drivers corrupt the display in only certain places and only in Microsoft software...

In effect it says to me that win7 alt text is not coded uniformly, else why would it only corrupt in the same places all the time? Naive maybe but what else can it be?

Displaying the word "Start" and the office font sizes is not graphically difficult necessarily..
I'll upload a few shots later when back on my desktop..
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 8510p Laptop
OS
Windows 7 Pro 64bit
CPU
Intel® Core™2 DuoT7700 (4M Cache, 2.40 GHz, 800 Mhz FSB)
Motherboard
HP30C5 KBSv71.36 - PM965 Chipset
Memory
4GB Kingston PC2-5300 (667Mhz)
Graphics Card(s)
ATI Mobility Radeon HD2600
Sound Card
SoundMax Integrated Digital Audio
Monitor(s) Displays
WXGA (glossy replacement)
Screen Resolution
1280x800 max
Hard Drives
250GB Hitachi SATA 5400rpm
PSU
8 Cell 48Whr Battery
Other Info
BioFinger Reader, BT2.1,
Office 2007 Pro
Nero 7 Ultimate
Adobe Acrobat 9 Pro
How about visiting the ATI site to check if they have windows 7 compatible graphic drivers for your graphics card.
Do post some screenshots though:)
 

My Computer

Computer Manufacturer/Model Number
DELL
OS
Windows 8 Pro
CPU
intel i3 2.40 Ghz
Motherboard
DELL inc
Memory
6 GB RAM
Graphics Card(s)
Integrated Intel HD
Sound Card
Realtek high definition SRS surround sound
Screen Resolution
1366*768
Hard Drives
320 GB
Internet Speed
1Mbps
Back
Top