Corrupt files in System File Checker - now what?

[bonobohead]

Hello,

In trying to fix a still unsolved problem with my WLAN network connection (detailed here, if relevant: WLAN issue - WiFi can't connect - Tech Support Guy Forums), it was concluded that a main problem is corrupt files identified by the System Files checker.

This is the message I get when running the checker tool: “…found corrupt files but was unable to fix some of them”. Checking the log, I searched for “cannot repair” but nothing comes up. Searching for “cannot” in the logs turns up some cases of “cannot verify component files for Microsoft-Windows-Security-Kerberos…”. Search for “corrupt” turns up nothing. Not sure what to do now. My computer is a Dell XPS 15 Z running Windows 7 Home Premium 64 bit.

Anyone have any suggestions? Many thanks!

 

[indianacarnie]

Run sfc/scannow at least 3 times in a row, rebooting after each run.

 

[Brink]

Hello bonobohead, and welcome to Seven Forums.

Please go ahead and upload a copy of your sfcdetails.txt report from OPTION THREE in the tutorial below. This will allow us to see the full results of only what SFC did.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[bonobohead]

Thanks for giving me a hand. The log is uploaded. This is after running the sfc/scannow three times, restarting each time, as suggested above. Each time it indicated there were corrupted files that could not be repaired.

 

[Brink]

This is the issue that SFC is unable to verify and repair for you. It most likely could be a cause for your network issue as well.

"Cannot verify component files for Microsoft-Windows-Security-Kerberos"

Unfortunately, I'm not sure how to fix this one without reinstalling Windows.

 

[bonobohead]

Bummer. Thanks for the advice.

 

[Brink]

You're welcome.