Corrupt system can do almost nothing

The Omen

New member
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Simple system built by myself many years ago. Never used very much but currently used with Spotify and that is all. Tv is my monitor and I use spdif from the motherboard to feed a high end DAC (Naim) into hifi.
The problem now is disastrous. I can boot the system but during startup there is a problem with btweb.exe which fails meaning that startup never completes and very very little works. I can get into task manager but it does not function. I had occasionally used BitTorrent years ago and that is the btweb issue. I think it may have been hacked.
The problems do not stop there. As I only use Spotify I was happy to to reinstall Windows 7 but the bios seems to only want to load from the hard drive. Still more function keys are not working so cannot access safe mode or bios and as startup is not complete I cannot use the system.

My current thoughts were to reformat my ide hard disk but of course my other system has Sata based drives.

I have ordered a new disk but I am fearful that my bios will still stop the system loading.

Any reassurances would be welcome

The Omen
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Home built
    OS
    Windows7 professional 64 bit
    CPU
    Intel
    Motherboard
    Gigabyte GA-P35C-D53R
    Memory
    8gb
    Graphics Card(s)
    Sapphire Radeon X1950XTX
    Sound Card
    Asus but not connected
    Monitor(s) Displays
    TV
    Hard Drives
    1 IDE drive I think 500gb 90% free space
    PSU
    Ex case
    Case
    Siverstone cannot see model
    Cooling
    Ex case
    Keyboard
    Logitech K400R
    Mouse
    As above
    Internet Speed
    35
    Antivirus
    No
    Browser
    The fox thing
    Other Info
    Spdif output is via connection on silverstone case. Unsure whether this is via a connection to the motherboard or the Asus card which also has an unused Spdif connection
  • Computer type
    PC/Desktop
Welcome to the Forums

We need more information from your hardware.
Please edit your profile with ALL your hardware specs. It will help us to help you
System Info - See Your System Specs

Are the Win 7 installation files on a original MS DVD?
 
Last edited:

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Can you get into safe mode or cmd prompt and delete btweb.exe
 

My Computer

Computer type
PC/Desktop
OS
win 8 32 bit
Sorry for the delay but that is my life these days.

The Windows system is via a Dell Windows installation cd/dvd

I cannot get into safe mode or Bios due to the function Keys not working and that includes the del key. Because startup fails with the btweb problem and thus startup does not complete as a result nothing really works and that obviously includes the Windows Start key. So the computer information is not via your routine but from visual inspection and as a bit sparse,
.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Home built
    OS
    Windows7 professional 64 bit
    CPU
    Intel
    Motherboard
    Gigabyte GA-P35C-D53R
    Memory
    8gb
    Graphics Card(s)
    Sapphire Radeon X1950XTX
    Sound Card
    Asus but not connected
    Monitor(s) Displays
    TV
    Hard Drives
    1 IDE drive I think 500gb 90% free space
    PSU
    Ex case
    Case
    Siverstone cannot see model
    Cooling
    Ex case
    Keyboard
    Logitech K400R
    Mouse
    As above
    Internet Speed
    35
    Antivirus
    No
    Browser
    The fox thing
    Other Info
    Spdif output is via connection on silverstone case. Unsure whether this is via a connection to the motherboard or the Asus card which also has an unused Spdif connection
  • Computer type
    PC/Desktop
The bios keys and del work before windows starts can you boot install dvd and get to cmd prompt to delete the file and run a disk check
 

My Computer

Computer type
PC/Desktop
OS
win 8 32 bit
the bios seems to only want to load from the hard drive. Still more function keys are not working so cannot access safe mode or bios and as startup is not complete I cannot use the system.

can you get into bios if you unplug the disk?


I would dump that old ide disk, get a cheap sata ssd , attach it to one of the sata ports and clean install onto it.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
I must appear to be disinterested. It is not the case in fact it relates to illness within the family which is resulting in very little or no sleep.

However I have been pressing on but without success. I have been assuming this to be a software problem but I wonder if it is also a motherboard problem.

The machine does reliably attempt to boot until a software failure results is a failure to complete startup. Thus I cannot shutdown normally and my shutdown process is to press the system start button for a few seconds. That seems to work with a single anomaly that the display remains lit up. In addition the function keys do not work and that includes the delete key which should activate Bios for this board.

I am aware that it is possible to change the CMOS chip with a replacementwhich sounds interesting. That is well and truly an area that I have never been but it moves away from the Windows problem into the software within the hardware.

I did buy a cheap but checked ide drive. Attempts to reinstall the system caused a brief but noisy graunching noise from this new drive and believe it or not it failed. So I then attempted to boot the system with only the windows 7 installation disk. It is still trying to work that one out and not coming up with any answers.

I started working in computers before the word computer was in common use and in fact the only way the public understood what I was doing was to tell them I worked with electronic brains. Life is no easier today than those days. There cannot be many of us left.

- - - Updated - - -

I do object to being termed a junior member. Almost anything else would be more appropriate.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Home built
    OS
    Windows7 professional 64 bit
    CPU
    Intel
    Motherboard
    Gigabyte GA-P35C-D53R
    Memory
    8gb
    Graphics Card(s)
    Sapphire Radeon X1950XTX
    Sound Card
    Asus but not connected
    Monitor(s) Displays
    TV
    Hard Drives
    1 IDE drive I think 500gb 90% free space
    PSU
    Ex case
    Case
    Siverstone cannot see model
    Cooling
    Ex case
    Keyboard
    Logitech K400R
    Mouse
    As above
    Internet Speed
    35
    Antivirus
    No
    Browser
    The fox thing
    Other Info
    Spdif output is via connection on silverstone case. Unsure whether this is via a connection to the motherboard or the Asus card which also has an unused Spdif connection
  • Computer type
    PC/Desktop
Try to reset the BIOS by removing the power cord from the wall outlet and taking out the coin battery for 1 minute.
Then try to access the BIOS (DEL)
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
I have already tried removing the internal battery. The reason was more to do with the fact that the system date had returned to 01 01/2007 which indicated the original battery was failing. However the voltage was in fact 3.15 volt. The replacement battery installed some time later was 3.35volts. I am uncertain that there really had been battery failure.

- - - Updated - - -

I cannot help thinking that the installation disk I have for Windows 7 no longer works or is it a Bios problem. When I tried the system with the defective new graunshing ide drive it found the drive but then reported there was no boot record. Am I being simplistic in the hope that no boot record would mean it would try the next drive looking for a boot record, that would be the windows installation disk. When I was playing I did try to run the system with only the windows installation disk. The machine seemed to go sleepy byes and never reported said a word.

So bad Bios or bad installation disk or is everything just junk. Must be getting fed up.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Home built
    OS
    Windows7 professional 64 bit
    CPU
    Intel
    Motherboard
    Gigabyte GA-P35C-D53R
    Memory
    8gb
    Graphics Card(s)
    Sapphire Radeon X1950XTX
    Sound Card
    Asus but not connected
    Monitor(s) Displays
    TV
    Hard Drives
    1 IDE drive I think 500gb 90% free space
    PSU
    Ex case
    Case
    Siverstone cannot see model
    Cooling
    Ex case
    Keyboard
    Logitech K400R
    Mouse
    As above
    Internet Speed
    35
    Antivirus
    No
    Browser
    The fox thing
    Other Info
    Spdif output is via connection on silverstone case. Unsure whether this is via a connection to the motherboard or the Asus card which also has an unused Spdif connection
  • Computer type
    PC/Desktop
If you detach all HDD and SSD does it boot from the installation disk?
If it does, you can use it to re flash the BIOS using a CMD window and FLASHSPI.EXE + P35CDS3R.F12.
motherboard_bios_ga-p35c-ds3r_f12
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
I have already tried removing the internal battery. The reason was more to do with the fact that the system date had returned to 01 01/2007 which indicated the original battery was failing. However the voltage was in fact 3.15 volt. The replacement battery installed some time later was 3.35volts. I am uncertain that there really had been battery failure.

- - - Updated - - -

I cannot help thinking that the installation disk I have for Windows 7 no longer works or is it a Bios problem. When I tried the system with the defective new graunshing ide drive it found the drive but then reported there was no boot record. Am I being simplistic in the hope that no boot record would mean it would try the next drive looking for a boot record, that would be the windows installation disk. When I was playing I did try to run the system with only the windows installation disk. The machine seemed to go sleepy byes and never reported said a word.
So bad Bios or bad installation disk or is everything just junk. Must be getting fed up.
Don't try to buy an IDE drive. The problem is new IDE drives haven't been made in over 10 years. Even if the drive is supposed to be unused or refurbished there is no guarantee how long they will last.

I tried that earlier this year. The IDE drive I got showed 0 hours on it but it failed after only running 1 hour. I returned it and got my money back. I gave up on trying to use IDE drives on my 20 year old computers. Now they are both using SATA drives. Even the 300GB SATA drives I bought are refurbished but at least they are a lot newer than the IDE drives I tried to buy.

BTW, one motherboard has 2 SATA ports so was easy to use SATA drives. The other motherboard didn't. I had to use a SATA PCI card for the SATA drives.

You said you replaced the BIOS battery? After that did you set the date/time in the BIOS? With a good battery the computer should keep time even if the computer is unplugged.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom build
    OS
    Windows 7 Home Premium 64-bits
    CPU
    AMD FX-8350
    Motherboard
    Gigabyte GA-990FXA-UD3 (AM3+)
    Memory
    GSKILL Ripjaw-X PC3 12800 8GB (2x4GB)
    Graphics Card(s)
    ASUS ROG STRIX GTX 1060 6GB
    Sound Card
    Integrated
    Monitor(s) Displays
    Asus VE228H (21.5-in)
    Screen Resolution
    1920x1080 60Hz
    Hard Drives
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    PSU
    Corsair RM750x (750 watts)
    Case
    Corsair Carbide Series 200R
    Cooling
    Corsair Hydro Series H60 (CWCH60)
    Keyboard
    Logitech Elite
    Mouse
    Logitech M510 Wireless Mouse
    Internet Speed
    Comcast Gigabit Extra (1200Mbps down / 35Mbps up)
    Antivirus
    Malwarebytes
    Browser
    Firefox, Edge, Chrome
    Other Info
    ASUS DRW-24B1ST DVD-RW (24X) optical drive
    Seagate Expansion Desk (5TB) external SATA/USB HDD
    Comcast XB8 Internet Gateway
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    OS
    Windows 7 Pro (64-bit)
    CPU
    AMD Phenom II 960T X4
    Motherboard
    ASUS M4N82 Deluxe
    Memory
    Corsair XMS2 DDR2-800 8GB (4x2GB)
    Graphics Card(s)
    ASUS ENGTX560 DCII OC/2DI/1GD5 1GB
    Monitor(s) Displays
    Samsung 930B 19-inch LCD
    Screen Resolution
    1280x1024
    Hard Drives
    Samsung SSD 870 EVO 1000 GB (Windows 10)
    Seagate ST1000DM003 1000 GB (Windows 7)
    PSU
    Antec TruePower (new) TP-650
    Case
    Antec Three Hundred
    Cooling
    AMD stock cooler from FX8350
    Mouse
    Logitech M100
    Internet Speed
    Xfinity Gigabit Extra 1200/35 Mbps
In response to a comment in my mail but not yet in this forum. I have disconnected all disk drives from the system leaving only the dvd with the windows installation cd/dvd in place. When I boot the system absolutely nothing happens - there are zero comments. To me this the following three things
The installation disk has become faulty
The Bios system is not allowing access
There is a hardware fault with the dvd drive

I think I can create another system with a different dvd drive to eliminate a couple of the above problems and if successful replace the existing dvd drive in the problem machine. This only leaves the Bios situation. I am not sure if I replace the CMOS chip will have any impact on the Bios. Frankly I am in a territory that is rather alien to me with CMOS and Bios

- - - Updated - - -

I agree with your comments re SATA and IDE drives and as I am in the fortunate position of having little or no information on my corrupt system I am freed from IDE.

Regarding the system date, I have admit that the system had lost th current date a while ago. I reset it but at that stage did not change the battery. To be honest I had not tracked the date and only noticed it had returned to 01/01/2007 when the system corrupted. As I said earlier the old battery was still showing 3.15volt. So whether the date problem was caused by the battery or by the system gradually corrupting itself over time is a question not easily answered. Certainly there was a period during which things were failing before my eyes until everything gave up.

- - - Updated - - -

I am a discouraged and alarmed that a comment made by another forum member (megahertzo07) is not recorded here and neither is my response. The only reason I know of this is through my electronic mail system.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Home built
    OS
    Windows7 professional 64 bit
    CPU
    Intel
    Motherboard
    Gigabyte GA-P35C-D53R
    Memory
    8gb
    Graphics Card(s)
    Sapphire Radeon X1950XTX
    Sound Card
    Asus but not connected
    Monitor(s) Displays
    TV
    Hard Drives
    1 IDE drive I think 500gb 90% free space
    PSU
    Ex case
    Case
    Siverstone cannot see model
    Cooling
    Ex case
    Keyboard
    Logitech K400R
    Mouse
    As above
    Internet Speed
    35
    Antivirus
    No
    Browser
    The fox thing
    Other Info
    Spdif output is via connection on silverstone case. Unsure whether this is via a connection to the motherboard or the Asus card which also has an unused Spdif connection
  • Computer type
    PC/Desktop
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