CPU maxed out but no processes showing on task manager

[metaturbo707]

I have a really horrible problem I really need help with!

Whenever I watch any video on the web (such as from YouTube), the video begins to constantly glitch and repeatedly freeze briefly and it's a really horrible experience. It seems to happen for a few minutes at a time, and then is ok for a few minutes, and this repeats periodically. When it glitches it is glitching several times a second and it becomes unintelligible. This typically gets worse the longer the video is. This happens the same if I use Chrome, IE, or Opera.

I've found from watching the Performance tab of the task manager that the CPU is completely maxed out during these periods of glitching. The video will eventually "stick" completely for several seconds, and then release and it runs ok for a minute or two. It's horrible! It's not the internet connection because the player shows the video has loaded enough buffer. If I look at the processes, there is no process shown that is taking very much CPU, just maybe < 10 % typically! That is really strange I don't understand that!!!!

It typically gets worse the longer the video plays (after 10 min it's a lot worse). Could this be an overheating GPU? Does GPU usage show up as CPU on the performance graph???

It is a really awful experience.

I could really use some help.

I recently added 2GB memory to the existing 2GB. Memory use during video playing is typically steady at < 2GB. Also, I have a dual boot OS with Ubuntu 14.04. Videos seems to play fine without glitching at all if I use Ubuntu.

What could make the CPU show up high on the performance graph but not show up as a process on the process list???

thanks!
steve

 

[metaturbo707]

I would be willing to pay a lot of money for a program that will tell me exactly what the hell my computer is doing, in a detailed way, but understandable to the somewhat informed average user!! As in tell me WHY MY COMPUTER IS SLOW, and WHY IS MY INTERNET SLOW - TELL ME WHY, EXACTLY!!! THEN TELL ME HOW TO FIX IT, EXACTLY!!!!! Anyone know of anything like this?

 

[metaturbo707]

OK, I noticed that the CPU maximum frequency always drops from 100% to ~50% every time the glitching happens, this is also when the CPU usage goes to 100%. This happens on a regular periodic basis, every ~2 minutes or so it starts glitching for about 30s to 1 min. It's really bad.

 

[metaturbo707]

I have screenshots of the cpu usage stepping up and down along with the glitching:

The blue line is CPU Maximum Frequency. When it steps down, CPU Usage increases, and the glitching starts. I think one of the Chrome processes is increasing the CPU Usage. The orange line is all of the processes named Chrome.

 

[mickey12gauge]

Not sure if you've done so, but open task manager and at the bottom left side select "Show processes from all users" and then you will see ALL of you currently running applications and you'll be able to single the issue out much easier. Look for your computer username.

 

[metaturbo707]

Yes I checked that, now I see some process called "ffprobe" is taking a lot of CPU !! The description says it's part of RealPlayer. Why are programs designed SO STUPIDLY that they significantly impact user experience without accounting for that??? If your stupid process is slowing down things that are REALLY IMPORTANT to me then DONT DO IT!!! WTF?? Is that so hard to do????? Stupid programmers.

 

[townsbg]

Ditch real player and use either windows media player or vlc.