Crash and Bluescreens

[DAM1987]

So i Have Made a new computer and installed windows 7 64bit my specs should be below
every so often if i leave it on or play like bad company 2 it just locks up or blue screens i was told that it may be the ram so i replaced it but to no avail it still does it
new to this fourm stuff so any help would be nice thanks

64Bit OEM
reinstalled thursday so a week
all hardware 2months to a year old

 

[ttran]

Hi and Welcome

Can you please follow this instruction:
Blue Screen of Death (BSOD) Posting Instructions

Someone will be with you shortly

Regard,

Tuan

 

[DAM1987]

there we go i edited my post

 

[Tews]

There were no .dmp files in your last attachment.. navigate to c:/windows/minidump and zip up the .dmp files and attach them to your next post..

 

[DAM1987]

there doesnt seem to be a mini dump folder i am not sure what this means
i havnt had a bluescreen since i reinstalled but i have had lock up hmm its hard to discribe i would be playing a game then it locks up i cant move i cant ctrl alt delete i cant move the mouse and the sounds of say a gun going off what ever was the last sound playing just stays there jared as it were

not sure if that will help. thanks

 

[DAM1987]

so i got ablue screen i will attatch another file there we go i hope that has what you need

 

[Jonathan_King]

Quite simple, AVG is causing the problem. It is one program regarded by BSOD analysts to be a big cause of crashes.

Remove it with this tool: http://download.avg.com/filedir/util/avg_arv_sup_____.dir/avgremoverx64.exe

Install Microsoft Security Essentials instead (also free): http://www.microsoft.com/security_essentials

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Aug 14 11:50:39.521 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:44.957
BugCheck C4, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
Probably caused by : avgtdia.sys ( avgtdia+803b )
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avgnsa.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Aug 14 11:52:59.739 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:45.799
BugCheck C4, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
Probably caused by : avgtdia.sys ( avgtdia+803b )
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avgnsa.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[DAM1987]

thank you i will try this
hopefuly will work

 

[Jonathan_King]

Keep us posted!

~JK

 

[DAM1987]

so all was well. i done what you said it was playing eve online fine then i went to play a more heavy game bad company 2 i played 2 rounds then another lock up it wasnt a blue screen this time just locked up and i had to manualy press the power botton

 

[DAM1987]

bump

 

[Jonathan_King]

bump

Could heat be the issue?

Try monitoring your temps with Speedfan while gaming.