Crashing, crashing, crashing

[loganjm]

It all started off with the game HAWX. Played fine for a few minutes, maybe up to 10-15 min but then crash- game freeze, sound continued for a few more seconds then stalled. Needed to reboot PC to go anywhere. Ctrl-alt-del not work. Went through their support services and got usual list of things to do - reload game, ensure drivers up to date, flash BIOS, shut down all non-essential programs, run in XP mode,... Eventually they gave up and said the game wasn't designed for Windows 7 so tough luck (it wasn't their exact wording but it gave the general idea).

Other resource hungry games work fine- e.g. Crysis, Bioshock, CoD Modern Warfare, Fallout 3, Medal of Honor, etc.

Now during Call of Duty: Black Ops I am back to the same problem as HAWX. Plays fine for maybe 10-20 minutes then crash - screen frozen. Occasionally can Ctrl-Alt-Del out of it but often stuck and need to reboot PC. Managed to create a dump file during a Ctrl-Alt-Del but no idea what to do with it. Would happily upload but even the zipped version is >600MB. Seems to happen during the single player game but not during internet mutliplayer games.

DxDiag should be attached. Grateful for any suggestions.
thanks JM

 

[fimble]

As you've discovered, dump files are too big.
You need to enable minidumps.

b]To ensure minidumps are enabled:[/b]

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

To get the .dmp files: Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

 

[loganjm]

Typical...

That is just typical. Play for another hour to try and get a crash registered and nothing. Will try again tomorrow.

 

[loganjm]

Now got a mini-DMP file

A couple more hours Call of Duty and only one crash. Was able to get out of it via Task Manager so it did not create a DMP file.

Went back to HAWX which crashes much more 'reliably' after a minute or two. Have a mini-DMP file to upload. See attached.

Hopefully it is the same problem causing crashsd in HAWX and CoD but will keep going with CoD to try and capture a DMP file.

Thanks

 

[fimble]

Hi loganjm.

Your dump file has a stop erroer 0x116 which points to a graphics card error.

STOP 0x00000116: VIDEO_TDR_ERROR
Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card

STOP 0x116: VIDEO_TDR_ERROR troubleshooting.​

Old and incopatible drivers can and do contribute to BSOD's so would advise updating them.

As a priorty:

AVG is known to be a cause of BSOD's on some Win 7 systems. Suggest to you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download Microsoft Security Essentials as its replacement. Re-boot to Safe Mode. In Safe Mode run the AVG Removal tools. Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

Update to the new version of Catalyst v11.1 following these guidelines.
Download Catalyst v11.1.
Download and install Driver Sweeper.
Boot to Safe Mode
Uninstall current Catalyst set up.
Run Driver Sweeper to clean up any left overs.
Install your new Catalyst v11.1.
Reboot to Normal Mode.


Bugcheck Analysis

Loading Dump File [D:\ DOWNLOADS\ DUMPS\loganjm\013011-46519-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\XSymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x83c0b000 PsLoadedModuleList = 0x83d53810
Debug session time: Sun Jan 30 16:21:44.504 2011 (UTC + 0:00)
System Uptime: 0 days 1:20:45.299
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
........
1: kd> !analyze
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {88086510, 9170b8b0, 0, 2}

Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+58b0 )

Followup: MachineOwner

Outdated Drivers. Update:

Afc.sys Wed Feb 23 06:58:55 2005 Arcsoft ASPI Shell (CD/DVD program) Update or Uninstall this program.

iaStor.sys Sun Sep 30 06:20:12 2007 Intel Storage.

e1e6232.sys Fri Jun 05 20:07:54 2009 Intel 82566MM Gigabit Network Connect

LHidFilt.Sys Fri Feb 29 10:08:08 2008
LMouFilt.Sys Fri Feb 29 10:08:12 2008 Logitech SetPoint HID Filter Driver

PAC7302.SYS Mon Sep 10 01:50:55 2007 PAC7302 - PixArt Imaging Probably a webcam? See OEM

PxHelp20.sys Wed Jun 20 23:26:00 2007 Sonic CD/DVD driver. Used by many different programs.

TPkd.sys Thu May 21 22:36:27 2009 PACE Anti-Piracy InterLock software

Drivers:

927d3000 927ff000   1394ohci 1394ohci.sys Tue Jul 14 00:51:59 2009 (4A5BC89F)
8b4be000 8b506000   ACPI     ACPI.sys     Tue Jul 14 00:11:11 2009 (4A5BBF0F)
921e9000 921f1000   Afc      Afc.sys      Wed Feb 23 06:58:55 2005 (421C29AF)
84392000 843ec000   afd      afd.sys      Tue Jul 14 00:12:34 2009 (4A5BBF62)
9319b000 931ad000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
8b6f5000 8b6fe000   amdxata  amdxata.sys  Tue May 19 18:57:35 2009 (4A12F30F)
ad9e6000 ad9ef000   asyncmac asyncmac.sys Tue Jul 14 00:54:46 2009 (4A5BC946)
942d2000 942ef000   AtihdW73 AtihdW73.sys Thu Jul 15 13:45:57 2010 (4C3F0305)
92a28000 9308c000   atikmdag atikmdag.sys Thu Aug 26 02:43:45 2010 (4C75C6D1)
91706000 91741000   atikmpag atikmpag.sys Thu Aug 26 02:20:36 2010 (4C75C164)
a42a6000 a42ce000   AVGIDSDriver AVGIDSDriver.sys Wed May 12 01:49:34 2010 (4BE9FB1E)
93200000 9320a000   AVGIDSFilter AVGIDSFilter.sys Wed May 12 01:48:50 2010 (4BE9FAF2)
94219000 94222000   AVGIDSShim AVGIDSShim.sys Wed May 12 01:50:28 2010 (4BE9FB54)
8bba7000 8bbb0000   AVGIDSwx AVGIDSwx.sys Wed May 12 01:50:00 2010 (4BE9FB38)
9169f000 916d2300   avgldx86 avgldx86.sys Thu Jun 03 22:05:19 2010 (4C08190F)
91699000 9169e940   avgmfx86 avgmfx86.sys Sun Apr 25 22:05:02 2010 (4BD4AE7E)
8bbbd000 8bbf6b00   avgtdix  avgtdix.sys  Thu Jun 03 22:08:25 2010 (4C0819C9)
92410000 92677000   bcmwl6   bcmwl6.sys   Wed Jul 08 01:44:47 2009 (4A53EBFF)
92162000 92165000   BdaSup   BdaSup.SYS   Tue Jul 14 00:51:23 2009 (4A5BC87B)
91149000 91150000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
9168b000 91699000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
8429d000 842a5000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
a42ce000 a42e7000   bowser   bowser.sys   Tue Jul 14 00:14:21 2009 (4A5BBFCD)
99400000 9941e000   cdd      cdd.dll      Tue Nov 02 04:23:36 2010 (4CCF9248)
910e6000 91105000   cdrom    cdrom.sys    Tue Jul 14 00:11:24 2009 (4A5BBF1C)
842e7000 84392000   CI       CI.dll       Tue Jul 14 02:09:28 2009 (4A5BDAC8)
9176f000 9177d000   circlass circlass.sys Tue Jul 14 00:51:17 2009 (4A5BC875)
8bb82000 8bba7000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
842a5000 842e7000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
91105000 91142000   cmdguard cmdguard.sys Wed Jan 05 17:05:53 2011 (4D24A4F1)
911dd000 911e8000   cmdhlp   cmdhlp.sys   Wed Jan 05 17:05:02 2011 (4D24A4BE)
8b989000 8b9e6000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
92400000 9240d000   CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716)
94780000 9478d000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
94304000 94330000   CT20XUT  CT20XUT.SYS  Wed May 05 17:39:53 2010 (4BE19F59)
94225000 942c1000   ctac32k  ctac32k.sys  Wed Jul 02 08:42:27 2008 (486B3163)
9271e000 9279d580   ctaud2k  ctaud2k.sys  Wed May 05 17:36:30 2010 (4BE19E8E)
94639000 94780000   CTEXFIFX CTEXFIFX.SYS Wed May 05 17:39:44 2010 (4BE19F50)
942ef000 94304000   CTHWIUT  CTHWIUT.SYS  Wed May 05 17:39:56 2010 (4BE19F5C)
9279e000 927d3000   ctoss2k  ctoss2k.sys  Wed May 05 17:35:46 2010 (4BE19E62)
921e1000 921e9000   ctprxy2k ctprxy2k.sys Wed May 05 17:36:34 2010 (4BE19E92)
93362000 9338b000   ctsfm2k  ctsfm2k.sys  Wed May 05 17:35:36 2010 (4BE19E58)
91673000 9168b000   dfsc     dfsc.sys     Tue Jul 14 00:14:16 2009 (4A5BBFC8)
91667000 91673000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8bb71000 8bb82000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
921c8000 921e1000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
9478d000 9479e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
94330000 943f8000   dump_iaStor dump_iaStor.sys Sun Sep 30 06:20:12 2007 (46FF320C)
94608000 94612000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
9308c000 93143000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:37:53 2010 (4CCF7981)
93143000 9317c000   dxgmms1  dxgmms1.sys  Tue Nov 02 02:37:04 2010 (4CCF7950)
92681000 926b9000   e1e6232  e1e6232.sys  Fri Jun 05 20:07:54 2009 (4A296D0A)
93332000 93362000   emupia2k emupia2k.sys Wed May 05 17:35:34 2010 (4BE19E56)
ad97c000 ad9a6000   fastfat  fastfat.SYS  Tue Jul 14 00:14:01 2009 (4A5BBFB9)
8b732000 8b743000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
8b6fe000 8b732000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
8b9f4000 8b9fd000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
8bb3f000 8bb71000   fvevol   fvevol.sys   Sat Sep 26 03:24:21 2009 (4ABD7B55)
8bd85000 8bdb6000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43)
921f1000 921f6280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:16:53 2009 (4A1151B5)
9320f000 93332000   ha20x2k  ha20x2k.sys  Wed May 05 17:36:04 2010 (4BE19E74)
8401b000 84052000   hal      halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07)
92001000 92161700   HCW85BDA HCW85BDA.sys Tue Jul 14 21:44:20 2009 (4A5CEE24)
9317c000 9319b000   HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F)
947c2000 947d5000   HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865)
947d5000 947db480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
947b7000 947c2000   hidusb   hidusb.sys   Tue Jul 14 00:51:04 2009 (4A5BC868)
a4221000 a42a6000   HTTP     HTTP.sys     Tue Jul 14 00:12:53 2009 (4A5BBF75)
8bc34000 8bc3c000   hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05)
8b62d000 8b6f5000   iaStor   iaStor.sys   Sun Sep 30 06:20:12 2007 (46FF320C)
8b800000 8b816000   inspect  inspect.sys  Wed Jan 05 17:04:57 2011 (4D24A4B9)
916f4000 91706000   intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
92a18000 92a25000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
947e3000 947ef000   kbdhid   kbdhid.sys   Tue Jul 14 00:45:09 2009 (4A5BC705)
80baf000 80bb7000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
92165000 92199000   ks       ks.sys       Thu Mar 04 03:57:52 2010 (4B8F2FC0)
8b976000 8b989000   ksecdd   ksecdd.sys   Tue Jul 14 00:11:56 2009 (4A5BBF3C)
8bb0a000 8bb2f000   ksecpkg  ksecpkg.sys  Fri Dec 11 04:04:22 2009 (4B21C4C6)
8b743000 8b751100   Lbd      Lbd.sys      Tue May 25 08:45:27 2010 (4BFB8017)
947dc000 947e3000   LHidFilt LHidFilt.Sys Fri Feb 29 10:08:08 2008 (47C7D988)
917ea000 917fa000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
94600000 94607600   LMouFilt LMouFilt.Sys Fri Feb 29 10:08:12 2008 (47C7D98C)
917cf000 917ea000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
84214000 8428c000   mcupdate mcupdate.dll Tue Jul 14 02:06:41 2009 (4A5BDA21)
9420e000 94219000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
931f2000 931ff000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
947ef000 947fa000   mouhid   mouhid.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
8b5b8000 8b5ce000   mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F)
a42e7000 a42f9000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
a42f9000 a431c000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:32:02 2010 (4B88CA72)
a431c000 a4357000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:32:21 2010 (4B88CA85)
a4357000 a4372000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:32:11 2010 (4B88CA7B)
911a2000 911ad000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
8b50f000 8b517000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8b94b000 8b976000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
9165d000 91667000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
8bb2f000 8bb3f000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8ba15000 8bacc000   ndis     ndis.sys     Tue Jul 14 00:12:24 2009 (4A5BBF58)
931c5000 931d0000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
91600000 91610000   ndisuio  ndisuio.sys  Tue Jul 14 00:53:51 2009 (4A5BC90F)
931d0000 931f2000   ndiswan  ndiswan.sys  Tue Jul 14 00:54:34 2009 (4A5BC93A)
942c1000 942d2000   NDProxy  NDProxy.SYS  Tue Jul 14 00:54:27 2009 (4A5BC933)
8ba00000 8ba0e000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
8b779000 8b7ab000   netbt    netbt.sys    Tue Jul 14 00:12:18 2009 (4A5BBF52)
8bacc000 8bb0a000   NETIO    NETIO.SYS    Tue Jul 14 00:12:35 2009 (4A5BBF63)
911ad000 911bb000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
91653000 9165d000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
83c0b000 8401b000   nt       ntkrpamp.exe Sat Jun 19 04:55:24 2010 (4C1C3FAC)
8b81c000 8b94b000   Ntfs     Ntfs.sys     Tue Jul 14 00:12:05 2009 (4A5BBF45)
91142000 91149000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
9103b000 91081000   nwifi    nwifi.sys    Tue Jul 14 00:51:59 2009 (4A5BC89F)
9338b000 933fad00   PAC7302  PAC7302.SYS  Mon Sep 10 01:50:55 2007 (46E494EF)
8b7ab000 8b7ca000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
8b54c000 8b55d000   partmgr  partmgr.sys  Tue Jul 14 00:11:35 2009 (4A5BBF27)
ad9ef000 ad9f2b00   pcdsrvc  pcdsrvc.pkms Mon May 03 04:01:06 2010 (4BDE3C72)
8b517000 8b541000   pci      pci.sys      Tue Jul 14 00:11:16 2009 (4A5BBF14)
8b9e6000 8b9f4000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
ad80d000 ad8a4000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
92199000 921c8000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
8428c000 8429d000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
8b752000 8b75ade0   PxHelp20 PxHelp20.sys Wed Jun 20 23:26:00 2007 (4679A978)
931ad000 931c5000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
92a00000 92a18000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
91741000 91758000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
91758000 9176f000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
91612000 91653000   rdbss    rdbss.sys    Tue Jul 14 00:14:26 2009 (4A5BBFD2)
9118a000 91192000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:01:40 2009 (4A5BCAE4)
91192000 9119a000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
9119a000 911a2000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
8bc07000 8bc34000   rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A)
91081000 91094000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
ad8a4000 ad8ae000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
8bc00000 8bc07000   SmartDefragDriver SmartDefragDriver.sys Fri Nov 26 09:30:35 2010 (4CEF7E3B)
8bdf5000 8bdfd000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
ad92b000 ad97c000   srv      srv.sys      Fri Aug 27 04:31:26 2010 (4C77318E)
ad8dc000 ad92b000   srv2     srv2.sys     Fri Aug 27 04:30:45 2010 (4C773165)
ad8ae000 ad8cf000   srvnet   srvnet.sys   Fri Aug 27 04:30:39 2010 (4C77315F)
94200000 9420d180   STREAM   STREAM.SYS   Tue Jul 14 00:50:57 2009 (4A5BC861)
921f7000 921f8380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
8bc3c000 8bd85000   tcpip    tcpip.sys    Mon Jun 14 04:36:59 2010 (4C15A3DB)
ad8cf000 ad8dc000   tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926)
911d2000 911dd000   TDI      TDI.SYS      Tue Jul 14 00:12:12 2009 (4A5BBF4C)
911bb000 911d2000   tdx      tdx.sys      Tue Jul 14 00:12:10 2009 (4A5BBF4A)
8b7dd000 8b7ed000   termdd   termdd.sys   Tue Jul 14 01:01:35 2009 (4A5BCADF)
8b75b000 8b779000   TPkd     TPkd.sys     Thu May 21 22:36:27 2009 (4A15C95B)
8b400000 8b434b00   truecrypt truecrypt.sys Tue Oct 20 19:50:02 2009 (4ADE065A)
997c0000 997c9000   TSDDD    TSDDD.dll    Tue Jul 14 01:01:40 2009 (4A5BCAE4)
916d3000 916f4000   tunnel   tunnel.sys   Tue Jul 14 00:54:03 2009 (4A5BC91B)
ad9a6000 ad9e6000   udfs     udfs.sys     Tue Jul 14 00:14:09 2009 (4A5BBFC1)
9177d000 9178b000   umbus    umbus.sys    Tue Jul 14 00:51:38 2009 (4A5BC88A)
9479e000 947b5000   usbccgp  usbccgp.sys  Tue Jul 14 00:51:31 2009 (4A5BC883)
947b5000 947b6700   USBD     USBD.SYS     Tue Jul 14 00:51:05 2009 (4A5BC869)
9270f000 9271e000   usbehci  usbehci.sys  Tue Jul 14 00:51:14 2009 (4A5BC872)
9178b000 917cf000   usbhub   usbhub.sys   Tue Jul 14 00:52:06 2009 (4A5BC8A6)
926c4000 9270f000   USBPORT  USBPORT.SYS  Tue Jul 14 00:51:13 2009 (4A5BC871)
9461b000 94632000   USBSTOR  USBSTOR.SYS  Tue Jul 14 00:51:19 2009 (4A5BC877)
926b9000 926c4000   usbuhci  usbuhci.sys  Tue Jul 14 00:51:10 2009 (4A5BC86E)
8b541000 8b54c000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
91150000 9115c000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
9115c000 9117d000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8b55d000 8b56d000   volmgr   volmgr.sys   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8b56d000 8b5b8000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
8bdb6000 8bdf5000   volsnap  volsnap.sys  Tue Jul 14 00:11:34 2009 (4A5BBF26)
92677000 92681000   vwifibus vwifibus.sys Tue Jul 14 00:52:02 2009 (4A5BC8A2)
911ef000 91200000   vwififlt vwififlt.sys Tue Jul 14 00:52:03 2009 (4A5BC8A3)
8b7ca000 8b7dd000   wanarp   wanarp.sys   Tue Jul 14 00:55:02 2009 (4A5BC956)
9117d000 9118a000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
8b43f000 8b4b0000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
8b4b0000 8b4be000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
911e8000 911ef000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
99560000 997ab000   win32k   win32k.sys   Wed Oct 20 04:00:01 2010 (4CBE5B31)
94612000 9461a880   WinUSB   WinUSB.SYS   Tue Jul 14 00:51:11 2009 (4A5BC86F)
8b506000 8b50f000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
91000000 9101a000   WudfPf   WudfPf.sys   Tue Jul 14 00:50:13 2009 (4A5BC835)
9101a000 9103a480   WUDFRd   WUDFRd.sys   Tue Jul 14 00:50:44 2009 (4A5BC854)

Unloaded modules:
ad9f3000 ad9f5000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
a438a000 a43f4000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
a4372000 a438a000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
94612000 9461b000   WinUSB.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
94200000 94221000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
8bbb0000 8bbbd000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
9100d000 910d5000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  000C8000
910d5000 910e6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

 

[loganjm]

Three system restores but problem still the same

Thanks for your help.
Don’t think problem is overheating as Call of Duty will either crash within first 10 minutes or not at all. HAWX crashes within a few minutes, but can bring it on within a minute with the games Graphics Stress Test. This happens even if I take the graphics options down to the most basic settings. Other games do not crash – does this go against a physical problem such as graphic card defect or a power supply problem?

I made most of the changes suggested, i.e. the ones I felt confident / competent to carry out. Even with that still had to use system restore three times.

From the link provided:
· FurMark stability & stress test levelled out about 80oc with no problems.
· GIMPS/PRIME95 FROZE the PC after about 45 minutes but did not create a miniDMP file.
· PC is not overclocked.
· Video Memory Stress test – no problems.
· Checked hard drive for errors – no problems.
· Did not know how to reinstall directx so no changes made.
· Pagefile reset as described in article.
· System File Checker SFC.exe /SCANNOW – no problems.

From your suggestions:
· Updated to Catalyst 11.1 after uninstalling previous driver and running Driver Sweeper
· Removed AVG and installed Microsoft Security
· Drivers:
o ArcSoft ASPI– thought it was leftover from digital camera software but deleting it stopped DVD drives from working so I put it back unchanged.
o Intel Storage Matrix – Intel website and device manager both says driver up-to-date. No changes made.
o Intel 82566 – Driver updated.
o Logitech – Driver updated but caused Visual C++ runtime error whenever I booted-up PC so I went back to previous settings.
o PC Line webcam driver – no company website and cannot find a recent driver by Google search. Only find lots of people looking for one.
o PACE-antipiracy – driver updated.

Anyway tried HAWX again after making these changes. Again crashed within a minute. PC froze then blank screen but did not reset itself so no mini-DMP file made. Tried again and got false hope as made it through the graphics stress test for the first time ever. Tried a third and fourth time and it crashed same as before.

Call of Duty played ok for an hour or so with no problems after making the changes, but it does not crash as often as HAWX so will need to test a bit more before drawing any conclusions.

 

[fimble]

Sorry, somehow I missed this post. If you're still having problems can you upload your new *.dmp files.

 

[loganjm]

More often than not the PC freezes but does not go to BSOD or reset so does not automatically create a DMP file. Is there any way of getting around this?