dell 1545 laptop hdd error code 2000-0142

sarahnic

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hi everyone
dell 1545 inspiron, 3-4yrs old, sata 250gb hd, windows 7 home premium, 64 bit

i've been reading all the hdd helps you all posted re the above error code and tried most things suggested but still not up and running.

first error code 2000-0142 self test unsuccessful status 71, then 200-0146 which i presume is saying it still has previous errors.

originally only got the screen with start windows normally and repair fix (recommended) - both options just flip back to this screen.
inserted original cd, changed load up to cd/dvd, cd opened install windows or repair/fix, chose repair/fix, over 24hrs later it came up with restart your computer, i did but forgot it was still set to load up from cd first, let it start up again, changed the bios to load from internal hdd, it is still reverting to the black screen again with start windows normally or repair/fix again. so obviously not fixed the errors.

i have tried f8 but computer still wont load up properly in any form of safe modes or any other option it gave.

i read about the chkdsk and chkdsk/r etc but not sure where this is to be entered, guess at c:/ but cant get the prompt to type that in.
Ive ordered a sata usb docking station just in case as im using my little girls laptop and hoping if i cant fix my laptop then i might be able to get the info off old hdd - especially all my accounts on sage :( plus photos. I do have an external storage device which i've put on my daughters laptop but is saying the last back up is aug 2014 which isnt right, i back up every month, so of course panicking now.

any help of any kind would be so grateful please, i'm loathed to take it to the computer shop until i've tried things myself.

many thanks

sarah
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
dell inspiron 1545
OS
windows 7 home premium, 64 bit, dell inspiron 1545 approx 4 years old
CPU
intel celeron processor 900
Memory
ddr2 2048 + 1024
Graphics Card(s)
intel integrated gma 4500MHD
Hard Drives
250gb 5400rpm sata
Antivirus
microsoft
Browser
ie chrome
According to the Dell error code list, the 0142 is "Drive Self Test Failed" and the 0146 is just the log has previous errors. In most cases (all that I've seen) the 0142 says the drive is defective and must be replaced.

If you backed up to a partition on that drive, the backup may be gone too. NEVER backup to a partition on the same drive. If the drive fails usually the backup is gone too.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
i backed up to a usb external hard drive but that is now only showing at aug 14 for the last back up.

is there anything else i can try anyone please, also ive ordered this usb sata docking station, not come yet but will i be able to put the old hdd in it and see the files that are readable on it using it with another laptop do you think?

many thanks

sarah
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
dell inspiron 1545
OS
windows 7 home premium, 64 bit, dell inspiron 1545 approx 4 years old
CPU
intel celeron processor 900
Memory
ddr2 2048 + 1024
Graphics Card(s)
intel integrated gma 4500MHD
Hard Drives
250gb 5400rpm sata
Antivirus
microsoft
Browser
ie chrome
If you are lucky you will be able to get the user files off the drive. However, if its failed to the point of not being able to access anything then anything after Aug 14 will be lost.

There are companies that specialize in getting data off of failed drives but the costs are prohibitive for most.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
thanks everyone, will have a go and post an update if sucessfull
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
dell inspiron 1545
OS
windows 7 home premium, 64 bit, dell inspiron 1545 approx 4 years old
CPU
intel celeron processor 900
Memory
ddr2 2048 + 1024
Graphics Card(s)
intel integrated gma 4500MHD
Hard Drives
250gb 5400rpm sata
Antivirus
microsoft
Browser
ie chrome
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