Dell Warranty - Faulty Hard Drive

[dfs4]

--- delete

 

[Jonathan_King]

Good question!

First, what brand is the hard drive? Just about every manufacturer has their own diagnostic software. Go to their site and download it, and test the hard drive yourself.

Then, if you feel you should still send it in, wipe it clean first, using tools such as Eraser.

Hope this helps,
~Jonathan

 

[TGSoldier]

The best thing to do is to run a Low level format on the hard drive ( as mentioned above ) and return it for a new one.

 

[valtonray]

agreed, they will do a complete wipe of everything on there, but you dont want to ship it w/o a format first.

 

[pparks1]

If you aren't willing to send them back the old hard drive...you should just pay for the replacement hard drive. It's not fair for you to be able to keep the old hard drive. If this were common practice...people would fake hard drive failures all of the time just to get a second hard drive for their computer.

There are quite a number of utilities like dban and such which can securely erase that drive and keep your privacy private.