Desktop windows lock up

[rkmullins]

Whats missing ? The Computer icon and Users folder ?

All of the desktop icons

 

[VistaKing]

Right click on a empty area of the desktop and click on Personalize

Click on the Change desktop icons link at the upper left corner

On the Desktop Icons section place a check next to

• Computers
• User's Files
• Network
• Recycle Bin

 

[VistaKing]

Also try this

Right click on a empty area of the Desktop and choose View, then go to Show desktop icons

 

[rkmullins]

Icons popped back by themselves. ???

I have found that when windows, task bar, browsers, etc. lock up, I can ctrl, alt, del, select switch user, select myself again and when the desktop appears all windows function normally. After a few minutes its locks and I have to do the same thing to get it to work.

 

[VistaKing]

Run

Farbar Recovery Scan Tool

32-bit Version OS Farbar Recovery Scan Tool <==== Download Link

Drag the FRST.exe from the Downloads folder to your Desktop

Right click on FRST.exe and choose

When the tool opens click Yes on the disclaimer window .
Press Scan button.


Please upload both logs in your reply.(FRST.txt and Addition.txt)

:note: FRST.txt and Addition.txt will be on the Desktop :note:

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

 

[rkmullins]

Here are the files...

 

[VistaKing]

AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose

:ar: Click on Delete and confirm the prompt.

:ar: Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

 

[rkmullins]

AdwCleaner does not appear to be working. I get no screen like in your post. However looking at processes it is eating up 50% of the processor. It has been running for 20 minutes.

I have uploaded the JRT file.

 

[VistaKing]

If you have optimizer pro installed use Revo Uninstaller

RevoUninstaller Free Version
Download

For 32-bit OS
RevoUninstaller Pro 30-Day Trial Version
Download

For 64-Bit OS

• Double click Revo Uninstaller to run it.
• From the list of programs double click on The Program to remove
• When prompted if you want to uninstall click Yes.
• Be sure the Advanced option is selected then click Next.
• The program will run, If prompted again click Yes
• when the built-in uninstaller is finished click on Next.
• Once the program has searched for leftovers click Next.
• Check/tick the bolded items only on the list then click Delete
• when prompted click on Yes and then on next.
• put a check on any folders that are found and select delete
• when prompted select yes then on next
• Once done click Finish.

 

[rkmullins]

AdwCleaner files.

 

[VistaKing]

How's the PC running ? Update Malwarebytes and do a FULL scan

 

[rkmullins]

Its a little better. Still halting, but better. I will run Malwarebytes again.

If it continues to act up, what are your thoughts on:

http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[VistaKing]

That would be a last resort .

 

[rkmullins]

I will keep running for am while before I go that route.

I really appreciate all of your help!

 

[VistaKing]

Once you're done with running malwarebytes run SFC /scannow

Open up an Elevated Command Prompt. Click on rb: in

type CMD . Right click on CMD under Programs (1) choose

. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Inside command prompt type in

SFC /scannow