Device driver software was not successfully installed with Maxtor hd

[absolut]

Hi
I have a Maxtor M3 Usb external 1 TB. When I plug in show me message:
Windows 7: Device driver software was not successfully installed
I can't see device in partition program.
Any help please?
Thanks

 

[Paul Black]

Hi absolut,

Welcome to SevenForums!

I have a Maxtor M3 Usb external 1 TB. When I plug in show me message:
Windows 7: Device driver software was not successfully installed.
I can't see device in partition program.

Is it a USB3 HDD?
If so, you will need the appropriate drivers for it!
Does your MB support USB3?

I hope this helps!

 

[Paul Black]

Hi absolut,

Update System Specifications

Please update your system specifications in your UserCP => Edit System Spec setup. It will help us to help you!

This SevenForums tutorial [Published by Brink and written by CyberZeus] uses an automated tool which makes this task very easy and quick to do. Click here => System Info - See Your System Specs.

Thanks.

 

[absolut]

Hi absolut,

Welcome to SevenForums!



Is it a USB3 HDD?
If so, you will need the appropriate drivers for it!
Does your MB support USB3?

I hope this helps!

Yes is Usb 3.0.
How could install Usb 3.0 drivers?

 

[wither 2]

You should either update My System Specs, as suggested by Paul Black or provide the full model number for your motherboard to get an answer to that.