device & printer panel does not load?

[PaoloBat]

Nothing seems to be working for me

Hello folks,

new to the forum and fairly new to Win7, so please be patient with me

I have this very problem on my Dell XPS8100 with Win7 Home Premium, but ONLY on one of the regular user accounts. The admin, guest and another user account all loads "Devices & Printer" regularly. On the one user account where it does not work, I get the usual green progress bar going on forever and the window is never populated with Devices and Printers. As others have mentioned, the printer and all other devices (iPod, camera etc.) works fine with ALL accounts.

I have been searching the web for several weeks and I believe I have tried all the solutions that have worked for many, but not for me:

- I activated the bluetooth service
- I played with turning on/off the spooler service
- I re-registered the I8 DLLs
- I run "sfc /scannow"
- I run check disk

What drives me crazy is that I can't figure out what is the difference between the user account not working and ALL others where the "Devices & Printer" panel loads perfectly!!!

Is there anything else that could be the cause of this? Short of a repair install, I do not know what else to do.

I have been using Windows since 3.1 (and DOS before that, yeah, I'm getting old ), I have another computer running XP, one running Vista and all of them dual boot with Linux and this is the one thing that is eluding ANY attempt to fix it. Very frustrating. Before my ego is permanently damaged, would please somebody out there help me out

Thanks in advance.

 

[maranello]

it finally worked for me too,
after disabling the bluetooth and the print spooler, i have also kill the "explorer" process from task manager, restarted it (File> New Process > type explorer and hit enter) and started both bluetooth and print spooler services, everything works just fine right now

thanks guys for your tips

 

[pepper03]

Thanks so much-this fixed my issues!

 

[cgo]

Thanks - this worked for me too. My BT service was set to disabled (not sure why?) but setting to auto fixed the issues immediately.
(Fujitsu S7110, Win7 Ultimate 32)

 

[Manbreed AW]

Can anybody help me and make It clearer ,step by step ,on how to check the BT services to see how to enable it and ,also step by step instructions to get my Print Spooler back on line without knocking my Device printers offline. Everytime I turn on the Printer Spooler Services it goes back to loading slow and, finally giving me a blank page.I did what was instructed on this Forum and in going to Task manager and turning off the Explorer processes I lost my desktop completely and had to use System Restore to put the OS back online. Being that Im learning slowly about this OS,for the last 6 months,this problem happenned when I tried to put some HP Printer files in for my OS and it messed up my OS System and I had to turn off the spooler services to uninstall the files because the would not uninstall at all even from the HP Website. So in me getting the correct information through Microsoft to fix my Spooler Services so it wont interfere with my Device Printers would be a great help......

 

[cgo]

Start> "compmgmt.msc"
Services and Applications > Services > Bluetooth Support Service.
rt-click> Properties
set Start Type to Manual or Automatic.

 

[Manbreed AW]

CGO Hello; I already set the Bluetooth Services eariler by reading the Forum and when I restarted the Print Spooler Services the Device Printers still got knocked offline and wouldn't load so I had to go back in and turn yhose services off to put the Device printers back online.Still have the problem. I understand that Microsoft created a Hotfix for a kernel problem in the registry that Win 7 and 2004 Server users have been experincing and I applied for the Hotfix but when I try to download it Ikeep getting a error message code 40 so some advice would be helpful in eliminating these problems in Win 7 once and for all.And thanks for your help and in trying to assist me in becoming a better Computer Geek.....Peace my Friend.Manbreed [email protected]

 

[cgo]

Print spooler reboots can be related to printer drivers.. try uninstalling drivers -- particularly any from HP. Other than that, just try googling the print spooler issue.

 

[Manbreed AW]

Hello CGO, I did uninstall the drivers first before i carried on the trying to go through the paces, of fixing my problem with restarting the Print Spooler Services and to no avail, it still wont work right at all, so at this moment I have turned off all Spooler Services .I allready tried the Googling and it was a waste of time, that's when I figured that It only makes sense to get the right information from the Forum that made and designed the OS so I could learn the right way to fix my PC's when the problems arise.With the Spooler Services turned off the Device Printer Loads,so until I can find the right way to fix my PC It'll be turned off,I have a Printer but it's a HP 6310xi all in one,it's not connected to the PC so,I can only Print or Scan Directly to the Printer for now....but Thanks for trying anyway.....Manbreed AW.....

 

[Whatsupnow]

I had the same problem. Today I restarted the computer, uninstalled the printer, turned it off before that, after that turned the prnter on, and when windows automagically installed the printer everything worked fine. Printer, and devices and printer panel.
Hope it will stay the same.
Still didn't figure it why this happens.

maybe this will help someone.

 

[Manbreed AW]

Some assistance a well Trained Adminstrator is Appriciated.

I've already done the procedure you suggested about 7 to 8 time's already, I do appreciate your concern and help in this particular manner and it still won't work. Especially with HP printers,the Win 7 32 bit has a problem with HP software,I found out the hard way with my wifes 6500 all in one, that Window's has a all of the drivers from the Microsoft Website to run different various type's of printer's threw your Window's 7 32 & 64 bit OS software.That's how I got my wife's printer online. Right now I'm getting ready to put a new Western Digital 1 tb SATA Hardrive to replace my PATA IDE Maxtor 160 gig hardrive but, I need to find the step by step instructions ,to use the Windows 7 OS to clone my 160 gig to my 1 TB gig using my USB to SATA/IDE Adapter to handle this proceedure before I mount internally my new 1 TB Hardrive. I understand that Win 7 can do the cloning better than any 3 party cloning software with much less problems. Then if I am successful, then I will replace the Video card to a Nivida 9500 GT 1gig card,I am not happy with the 9700 ATI 256 Video card that I have for the last 7 month's,it's compatible with Win 7 but, ATI quit upgrading the drivers and Microsoft but I've been entertained with freezing problems,with the ATI video card and it's suppossed to be compatible with Win 7 32 bit and 64 bit but hell I caint tell, been having nothing but problems with this ATI card.So 7 months is enough time for a upgrade.So when I work out some of the assigned accomplishments I willl attempt to go back and try to get my PC to accept my HP 6300 xi all in one that Im having problems getting online,the HP Software from HP directly from the HP Solutions website.wouldn't work correctly on Win 7 so, in me contacting Microsoft and getting them to assist me in giving me the right instructions to use the Win 7 OS to go through Microsoft to get my printer back on line using there software and drivers they won't contact me about the issue,regardless Ive sent them 4 E-Mails about the problem and they won't contact me at all although the Win 7 Ultimate has a 12 month warranty in case you have a problem with the OS,which isn't right. Make's a individual think about switching OS systems to Snow Leopard or something that when you have a problem somebody will help you from where you bought the OS at least they will honor the warranty instead of leaving you hangin,and not responding to the warrenty.Being that Ive got 3 Win 7 PC's all 32 bit, and one 64 bit Home Premium Vista Im trying to put confidence in Microsoft but,situations like this doesn't make it easy. But I would be very appreciative if somebody could help me with the Cloning the hardrive situation so I could learn how to handle this without always relying on 3rd party software to handle some thing that Win 7 is capable of doing within the system.Thanks to all who shown concern and interest in my situation. Manbreed AW.....

 

[hughesjm]

Nothing Works Listed here

I have tried everything listed in this thread concerning loading "Devices and Printers" and nothing works. All I get is the long green line and it never loads. If this isn't bad enough, I have two Win 7 computers on my home network and they both do the same thing, never load. I cannot get to any printer definitions to add, delete or change anything. Any other ideas anyone?

 

[Whatsupnow]

Try this procedure:
1. Uninstall printer from every computer
2. Reboot and install printer again
If that doesn't work
1. The same as above
2. Unjoin the homegroup in every computer
3. Join homegroup
4. Install printer

Sometimes the order is what count, sometimes not
Hope this will help

 

[xns126]

i tried:
1. start bluetooth support service
2. stop/start printer spooler
3. restart the machine
but still does NOT work for me.
anyone got ideas........ please

 

[Whatsupnow]

Look what have you installed recently.
If you installed service pack 1, uninstall it.
For me SP1 don't work.

 

[WeakSauce]

device and printer doesn't load

Why does devices and printer doesn't show anything and keeps on searching and stuck at the end, even my bluetooth support service is start. My os is Windows Ultimate Ultimate x64. i don't whats the problem

 

[Whatsupnow]

W7 64bit has some issue with drivers, especially if they weren't signed.
Check for driver signing problems.

 

[Manbreed AW]

For individuals that still have problems with Device Printer's

I hope that this will help, I had the same problem awhile back,for 3 to 4 month's and the quick fixes of going to Start, then Service's and turning on the Bluetooth and turning on the Print Spooler just kept the Device Printers from loading. But when I turned it off, the Device Printer Section would load with no problem.So eventually I had to totally reformat my Win 7 Ultimate 32 bit,but when I got my OS back online I went back into Start and to Service's again to make sure that the blue tooth and all other services connected to the Printer were correct and on line properly. Then I went to the printer Wizard in the Action Center and used the Microsoft's printer driver's to put my HP 6300xi All in one online and eliminated my problem issues.The Microsoft Printer Wizard works better for the Win 7 program than the original Driver's,that you get on a disc from the Printer Manufacturer.Warning for anybody that own's HP printer's DO NOT USE HP'S PRINTER SOFTWARE it will corrupt your files in your computer and,confuse your apps for using and configuring your Printer. Being that I have two HP Printer's in my home,a 6500 all in one 709e Series and a 6300xi all in one Series, connected to 4 PC's two Desktop's and two laptop's,3 are Win7 32 bit and one Vista Home Premium 64bit.I had to argue Fuss and fight with some of HP's Tech's to get the right information and in the end, to be tech's they couldn't even get the HP files out that corrupted my computers,it took me two days to go into each file and find the HP files and delete them outta my PC's.Then I got a call from the leading tech at HP and he showed me how to use the Microsoft OS to get my Wife's 6500 online correctly, the other tech's beneath him were trained in the same area, but were too lazy to use the same technique to resolve the problem.So for what I have had to go through I would't wish this experience on my worst enemy,I know that the reformatting is a pain but If you back up your files first,and reformat like suggested in the begining of this notation,and go through and check your Services to make sure everything is right before you load your Printer Driver's and apply your Printer to your PC you should have eliminated all of your problem's and issues. I hope that this will help all who don't know, that Microsoft has it's own formula for this particular OS it's called Printer Wizard in the Action Center........Great Luck You All

 

[sasikareti]

Solution for devices and printers not loading

Hi,
The problem of drivers and printers not showing in windows 7 sometimes may occur due to your Bluetooth radio device. Try the following steps to overcome this problem. This process helped me 100%. It may help you too.

Click start
type services in the search box. Double click on the searched item.
A windows showing all services in its right panel will be opened. In that go to services(local)
select Bluetooth support service and right click on it. goto properties and in general tab set startup type to 'Automatic'.
Below that u can find service status. set it to 'start'. click ok and u r done.

 

[cbleman]

Ghost301 - After working for 2 years, my device and printer pane would not open. Years later, the advice you posted in 2009 is still helping. Thanks.

I see others here are still having a problem. Wish I could help, but the old advice worked for me. I didn't change that setting, and have 2 networked printers installed. I wonder what happened.

Really weird, when selecting Devices and Printers (Device Stage) in the menu the progress bar would take forever and never display anything - just blank.

Finally discovered it was actually a bluetooth issue in services. I don't even know why I looked there - -

THE FIX at least for me..

Click Start button, type "services" into the search program and files box. This brings up a list in the menu, select Services. This should open a list of local services on your system.., Find 'Bluetooth Service" and make sure it has started, right click and set to 'automatic' (mine was already set), Select "Bluetooth Support Service" and start, set to automatic (mine was set on manual) --

This fixed my issue, hopefully yours as well..

Originally posted by slappydog