DHCP problems and "limited internet access"

[plzhelp]

When I diagnose the problem windows says:"There might be a problem with the driver for the wireless network connection 2 adapter". When i type ipconfig/all in commands it says DHCP is disabled whereas in the Advanced TCP/IP settings it says it is enabled. I thought that might be what caused the problem but it might be something else. Is it to do with a virus I cannot install my antivirus because i need internet to verify the activation code.

It says in wireless network connection status that IPv4 is disabled when i think it shouldn't be because other computers i have looked at have that setting enabled.

Im very unsure of what to do and i dont want to spend an arm an a leg to get it repaired at a computer specialist store.

help will be very much appreciated

 

[UsernameIssues]

Welcome to the Seven Forums!

You need to get rid of the infection(s) before working on anything else. Get a USB jump drive or a CD that you can burn files to and go to a computer that can get online.

Download CCleaner to get rid of temp files - it will make the antivirus scans go faster
Download CCleaner 3.20.1750 - FileHippo.com

Download Microsoft Security Essentials (MSE) from here:
Microsoft Security Essentials - Free Antivirus for Windows

Download the updates for MSE from here:
Install the latest Microsoft Security Essentials definition updates - Get the latest definitions - Microsoft Malware Protection Center

Download malwarebytes from here:
Download Malwarebytes Anti-Malware 1.61 - FileHippo.com

And the malwarebytes updates from here:
http://data.mbamupdates.com/tools/mbam-rules.exe

Install all of that on the infected computer and run full scans with each tool.

 

[plzhelp]

Thanks for your reply but I've fixed it now by restoring the settings from a previous time, sorry

 

[UsernameIssues]

Glad to hear that it is working for you