Diagnosing a computer at work, error 0x00000116

Z

Zeppelinfreak

New member
Local time
2:32 AM
Messages
1
I am currently diagnosing a laptop at work that BSOD's within 5 minutes of doing pretty much anything. It is a laptop that was brought to me and I was told to fix it, and after trying a couple things, it is still getting a BSOD. I figured I would see what this forum has to say.

- x86 32 bit
- I have installed the retail copy of Windows 7 Enterprise that work has given me
- It is a Dell Inspiron M2400 with a Windows Vista sticker so it probably is a couple of years old
- I have very recently installed the OS on the system so it is a fresh start of Windows

View attachment 215131

This attachment has the BSOD report folder and the PERFMON HTML file enclosed.

I don't know if this is enough information or not but its a start. Thank you.
 

My Computer My Computer

OS
Windows 7 Professional 32bit
Troubleshooting STOP 0x116 errors: http://www.sevenforums.com/crash-lo...deo_tdr_error-troubleshooting.html#post565834

Install drivers for the Broadcom USH device on your system. It's a security device so it's needed.

Your networking drivers date from 2008 - please update them immediately.

Please visit Windows Update and ensure that you have all available updates

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code: 
[font=lucida console]
iaStorV.sys       Thu Jun 10 20:45:02 2010 (4C11870E)
amdxata.sys       Fri Mar 19 12:19:01 2010 (4BA3A3F5)
bcmwl6.sys        Thu Mar 26 20:58:48 2009 (49CC24C8)
nvlddmkm.sys      Thu Feb 09 21:00:08 2012 (4F347A28)
[Color=Red]e1y6032.sys       Mon Aug 18 17:44:37 2008 (48A9ED45)[/Color]
mbamswissarmy.sys Mon Sep 26 08:56:25 2011 (4E807679)
mbam.sys          Tue Mar 20 12:04:50 2012 (4F68AAA2)
iaStorV.sys       Wed Apr 08 12:54:58 2009 (49DCD6E2)
amdxata.sys       Tue May 19 13:57:35 2009 (4A12F30F)
[/font]

http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl6.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=e1y6032.sys
http://www.carrona.org/drivers/driver.php?id=mbamswissarmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-20280-01.dmp]
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun  4 13:26:02.020 2012 (UTC - 4:00)
System Uptime: 0 days 0:13:28.690
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 86f6f510 91979aa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-37346-01.dmp]
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun  4 13:03:58.600 2012 (UTC - 4:00)
System Uptime: 0 days 0:03:12.270
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 871bd008 91984aa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-20202-01.dmp]
Built by: 7600.16988.x86fre.win7_gdr.120401-1505
Debug session time: Mon Jun  4 12:22:02.798 2012 (UTC - 4:00)
System Uptime: 0 days 0:03:46.469
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 86d8f008 9334aaa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-20732-01.dmp]
Built by: 7600.16988.x86fre.win7_gdr.120401-1505
Debug session time: Mon Jun  4 12:17:22.720 2012 (UTC - 4:00)
System Uptime: 0 days 0:03:44.390
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 8757c510 93155aa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-20763-01.dmp]
Built by: 7600.16988.x86fre.win7_gdr.120401-1505
Debug session time: Mon Jun  4 12:09:21.050 2012 (UTC - 4:00)
System Uptime: 0 days 0:15:50.720
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 86dc3058 90972aa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-35037-01.dmp]
Built by: 7600.16988.x86fre.win7_gdr.120401-1505
Debug session time: Mon Jun  4 11:52:37.230 2012 (UTC - 4:00)
System Uptime: 0 days 0:09:26.900
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 86e243c0 9174caa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-38563-01.dmp]
Built by: 7600.16988.x86fre.win7_gdr.120401-1505
Debug session time: Mon Jun  4 11:42:35.614 2012 (UTC - 4:00)
System Uptime: 0 days 0:08:30.284
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 86f69480 93f5caa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-11871-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Jun  4 10:46:26.939 2012 (UTC - 4:00)
System Uptime: 0 days 0:18:09.609
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 8702a510 8fb5baa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-18579-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Jun  4 10:26:37.786 2012 (UTC - 4:00)
System Uptime: 0 days 0:03:13.456
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 86f74008 8fb5caa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-30186-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Jun  4 10:22:57.970 2012 (UTC - 4:00)
System Uptime: 0 days 0:32:45.978
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 870a0510 8fb66aa2 00000000 00000002
BiosVersion = A12
BiosReleaseDate = 02/13/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
You must log in or register to reply here.

Similar threads

Solved Help with diagnosing a downloading/wireless problem.
Replies
1
Views
1K
Fry2018
F
BSOS on laptop during work, error 1000007e
Replies
1
Views
1K
axe0
A
Solved I need help diagnosing a user profile failure.
Replies
4
Views
2K
xunile
X
Built a new Windows 7 computer at work, works great
Replies
9
Views
4K
essenbe
essenbe
Solved "The remote device or resource won't accept.." error, but only at work
Replies
2
Views
12K
compujacks
C
Back
Top