Diagnostic policy is not running and getting Error 5:Access denied.

[krishnap]

Hi All,

when I am trying connect wifi internet I am getting error like " diagnostic policy is not running " while diagnosing the local area connection.

FYI, Please refer attached screenshots.

And I had done system file scanning also. but In sfc.log showing below message but I can't understand anything here. please find below log and let know the solution ASAP.


2015-10-02 19:46:37, Info CSI 00000009 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:37, Info CSI 0000000a [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:38, Info CSI 0000000c [SR] Verify complete
2015-10-02 19:46:40, Info CSI 0000000d [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:40, Info CSI 0000000e [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:41, Info CSI 00000010 [SR] Verify complete
2015-10-02 19:46:42, Info CSI 00000011 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:42, Info CSI 00000012 [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:43, Info CSI 00000014 [SR] Verify complete
2015-10-02 19:46:44, Info CSI 00000015 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:44, Info CSI 00000016 [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:46, Info CSI 00000018 [SR] Verify complete
2015-10-02 19:46:47, Info CSI 00000019 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:47, Info CSI 0000001a [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:49, Info CSI 0000001c [SR] Verify complete
2015-10-02 19:46:50, Info CSI 0000001d [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:50, Info CSI 0000001e [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:51, Info CSI 00000020 [SR] Verify complete
2015-10-02 19:46:52, Info CSI 00000021 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:52, Info CSI 00000022 [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:53, Info CSI 00000024 [SR] Verify complete
2015-10-02 19:46:54, Info CSI 00000025 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:54, Info CSI 00000026 [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:56, Info CSI 00000028 [SR] Verify complete
2015-10-02 19:46:57, Info CSI 00000029 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:57, Info CSI 0000002a [SR] Beginning Verify and Repair transaction
2015-10-02 19:46:58, Info CSI 0000002c [SR] Verify complete
2015-10-02 19:46:59, Info CSI 0000002d [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:46:59, Info CSI 0000002e [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:00, Info CSI 00000030 [SR] Verify complete
2015-10-02 19:47:01, Info CSI 00000031 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:01, Info CSI 00000032 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:03, Info CSI 00000034 [SR] Verify complete
2015-10-02 19:47:03, Info CSI 00000035 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:03, Info CSI 00000036 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:05, Info CSI 00000038 [SR] Verify complete
2015-10-02 19:47:05, Info CSI 00000039 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:05, Info CSI 0000003a [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:08, Info CSI 0000003c [SR] Verify complete
2015-10-02 19:47:09, Info CSI 0000003d [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:09, Info CSI 0000003e [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:11, Info CSI 00000040 [SR] Verify complete
2015-10-02 19:47:12, Info CSI 00000041 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:12, Info CSI 00000042 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:14, Info CSI 00000044 [SR] Verify complete
2015-10-02 19:47:15, Info CSI 00000045 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:15, Info CSI 00000046 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:17, Info CSI 00000048 [SR] Verify complete
2015-10-02 19:47:17, Info CSI 00000049 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:17, Info CSI 0000004a [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:19, Info CSI 0000004c [SR] Verify complete
2015-10-02 19:47:20, Info CSI 0000004d [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:20, Info CSI 0000004e [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:22, Info CSI 00000050 [SR] Verify complete
2015-10-02 19:47:22, Info CSI 00000051 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:22, Info CSI 00000052 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:24, Info CSI 00000054 [SR] Verify complete
2015-10-02 19:47:25, Info CSI 00000055 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:25, Info CSI 00000056 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:27, Info CSI 00000058 [SR] Verify complete
2015-10-02 19:47:27, Info CSI 00000059 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:27, Info CSI 0000005a [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:31, Info CSI 0000005c [SR] Verify complete
2015-10-02 19:47:31, Info CSI 0000005d [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:31, Info CSI 0000005e [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:33, Info CSI 00000060 [SR] Verify complete
2015-10-02 19:47:34, Info CSI 00000061 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:34, Info CSI 00000062 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:35, Info CSI 00000064 [SR] Verify complete
2015-10-02 19:47:36, Info CSI 00000065 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:36, Info CSI 00000066 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:42, Info CSI 00000069 [SR] Verify complete
2015-10-02 19:47:42, Info CSI 0000006a [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:42, Info CSI 0000006b [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:48, Info CSI 00000070 [SR] Verify complete
2015-10-02 19:47:49, Info CSI 00000071 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:49, Info CSI 00000072 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:52, Info CSI 00000074 [SR] Verify complete
2015-10-02 19:47:53, Info CSI 00000075 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:53, Info CSI 00000076 [SR] Beginning Verify and Repair transaction
2015-10-02 19:47:56, Info CSI 00000079 [SR] Verify complete
2015-10-02 19:47:57, Info CSI 0000007a [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:47:57, Info CSI 0000007b [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:01, Info CSI 0000007d [SR] Verify complete
2015-10-02 19:48:02, Info CSI 0000007e [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:02, Info CSI 0000007f [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:08, Info CSI 000000a0 [SR] Verify complete
2015-10-02 19:48:09, Info CSI 000000a1 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:09, Info CSI 000000a2 [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:13, Info CSI 000000a7 [SR] Verify complete
2015-10-02 19:48:14, Info CSI 000000a8 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:14, Info CSI 000000a9 [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:19, Info CSI 000000ab [SR] Verify complete
2015-10-02 19:48:19, Info CSI 000000ac [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:19, Info CSI 000000ad [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:23, Info CSI 000000af [SR] Verify complete
2015-10-02 19:48:23, Info CSI 000000b0 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:23, Info CSI 000000b1 [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:29, Info CSI 000000b3 [SR] Verify complete
2015-10-02 19:48:29, Info CSI 000000b4 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:29, Info CSI 000000b5 [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:35, Info CSI 000000b9 [SR] Verify complete
2015-10-02 19:48:35, Info CSI 000000ba [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:35, Info CSI 000000bb [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:43, Info CSI 000000da [SR] Verify complete
2015-10-02 19:48:43, Info CSI 000000db [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:43, Info CSI 000000dc [SR] Beginning Verify and Repair transaction
2015-10-02 19:48:51, Info CSI 000000de [SR] Verify complete
2015-10-02 19:48:51, Info CSI 000000df [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:48:51, Info CSI 000000e0 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:03, Info CSI 000000e4 [SR] Verify complete
2015-10-02 19:49:03, Info CSI 000000e5 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:03, Info CSI 000000e6 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:06, Info CSI 000000e8 [SR] Verify complete
2015-10-02 19:49:06, Info CSI 000000e9 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:06, Info CSI 000000ea [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:07, Info CSI 000000ec [SR] Verify complete
2015-10-02 19:49:08, Info CSI 000000ed [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:08, Info CSI 000000ee [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:10, Info CSI 000000f0 [SR] Verify complete
2015-10-02 19:49:11, Info CSI 000000f1 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:11, Info CSI 000000f2 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:18, Info CSI 00000105 [SR] Verify complete
2015-10-02 19:49:18, Info CSI 00000106 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:18, Info CSI 00000107 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:20, Info CSI 00000109 [SR] Verify complete
2015-10-02 19:49:21, Info CSI 0000010a [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:21, Info CSI 0000010b [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:24, Info CSI 0000010d [SR] Verify complete
2015-10-02 19:49:24, Info CSI 0000010e [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:24, Info CSI 0000010f [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:27, Info CSI 00000111 [SR] Verify complete
2015-10-02 19:49:27, Info CSI 00000112 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:27, Info CSI 00000113 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:33, Info CSI 00000116 [SR] Verify complete
2015-10-02 19:49:33, Info CSI 00000117 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:33, Info CSI 00000118 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:43, Info CSI 0000011b [SR] Verify complete
2015-10-02 19:49:43, Info CSI 0000011c [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:43, Info CSI 0000011d [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:45, Info CSI 0000011f [SR] Verify complete
2015-10-02 19:49:45, Info CSI 00000120 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:45, Info CSI 00000121 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:47, Info CSI 00000123 [SR] Verify complete
2015-10-02 19:49:47, Info CSI 00000124 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:47, Info CSI 00000125 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:53, Info CSI 00000127 [SR] Verify complete
2015-10-02 19:49:54, Info CSI 00000128 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:54, Info CSI 00000129 [SR] Beginning Verify and Repair transaction
2015-10-02 19:49:59, Info CSI 0000012b [SR] Verify complete
2015-10-02 19:49:59, Info CSI 0000012c [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:49:59, Info CSI 0000012d [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:06, Info CSI 0000012f [SR] Verify complete
2015-10-02 19:50:06, Info CSI 00000130 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:06, Info CSI 00000131 [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:14, Info CSI 00000148 [SR] Verify complete
2015-10-02 19:50:14, Info CSI 00000149 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:14, Info CSI 0000014a [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:19, Info CSI 0000014c [SR] Verify complete
2015-10-02 19:50:20, Info CSI 0000014d [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:20, Info CSI 0000014e [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:32, Info CSI 00000150 [SR] Verify complete
2015-10-02 19:50:32, Info CSI 00000151 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:32, Info CSI 00000152 [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:37, Info CSI 00000154 [SR] Verify complete
2015-10-02 19:50:38, Info CSI 00000155 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:38, Info CSI 00000156 [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:43, Info CSI 00000158 [SR] Verify complete
2015-10-02 19:50:44, Info CSI 00000159 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:44, Info CSI 0000015a [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:49, Info CSI 0000015c [SR] Verify complete
2015-10-02 19:50:49, Info CSI 0000015d [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:49, Info CSI 0000015e [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:53, Info CSI 00000160 [SR] Verify complete
2015-10-02 19:50:53, Info CSI 00000161 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:53, Info CSI 00000162 [SR] Beginning Verify and Repair transaction
2015-10-02 19:50:57, Info CSI 00000166 [SR] Verify complete
2015-10-02 19:50:58, Info CSI 00000167 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:50:58, Info CSI 00000168 [SR] Beginning Verify and Repair transaction
2015-10-02 19:51:07, Info CSI 0000016a [SR] Verify complete
2015-10-02 19:51:07, Info CSI 0000016b [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:51:07, Info CSI 0000016c [SR] Beginning Verify and Repair transaction
2015-10-02 19:51:11, Info CSI 0000016f [SR] Verify complete
2015-10-02 19:51:12, Info CSI 00000170 [SR] Verifying 100 (0x0000000000000064) components
2015-10-02 19:51:12, Info CSI 00000171 [SR] Beginning Verify and Repair transaction
2015-10-02 19:51:17, Info CSI 00000173 [SR] Verify complete

Thank you..

 

[jr48az]

Krishnap

I had this same problem and solved it by doing this.

Click on the link: http://www.sevenforums.com/general-discussion/117026-diagnostics-policy-service-not-running-2.html

Go to Page 2 and use the suggested fix on #13. There is also a fix suggested on #11 of page 2 but I didn't try it since post #13 worked.

Good luck.