Disappearing desktop icons in Win 7

BewilderedBob

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HELP !! For some unknown reason all desktop icons fail to appear during boot. I can logon as usual but only a "blank" desktop appears. Even safe mode fails to show icons. As far as i know there were no significant changes made that would cause this issue. The individual shortcuts are still avail but fail to appear on desktop. What is going on ??

Bewildered Bob

ps: for what it's worth Mozilla Firefox is browser but the failure seems to appear prior to OS load.

- - - Updated - - -

UPDATE: disregard "p.s." abt Firefox browser- obviously the OS has loaded when desktop appears. But icons are not shown.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Pentium(R) Dual-Core CPU T4300 @ 2.10GHz4.00 GB(1) Mobile Intel(R) 4 Series Express Chipset ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire 7736Z
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU T4300 @ 2.10GHz
Motherboard
Acer JV50
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) High Defini
Hard Drives
WD 7200 RPM
Antivirus
MSE & Malwarebytes Premium
Browser
Firefox
What you see on the desktop is a combination of two desktops. See if the shortcuts are in them
- All users - C:\Users\Public\Desktop
- Current user - C:\Users"Name"\Desktop

If you hit Start, does the user name appear on top right corner?
 
Last edited:

My Computers My Computers

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    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
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    custom build
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    Windows 7 HP 64
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    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
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    System Manufacturer/Model Number
    Asus Q550LF
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    500 Mb/s
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    Firefox
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    TinyWall firewall
Clicking on "start" button

When "start" button is clicked TWO desktops appear (a smaller one within the full size). My user name appears at upper-right of smaller (dropdown menu ??) one. The shortcuts apparently are still stored somewhere but fail to appear as icons on larger (normal) desktop. What am i doing wrong ?

Bewildered Bob
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Pentium(R) Dual-Core CPU T4300 @ 2.10GHz4.00 GB(1) Mobile Intel(R) 4 Series Express Chipset ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire 7736Z
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU T4300 @ 2.10GHz
Motherboard
Acer JV50
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) High Defini
Hard Drives
WD 7200 RPM
Antivirus
MSE & Malwarebytes Premium
Browser
Firefox
Use Windows Explorer to navigate to your desktop folder. What do you see there?

Note first navigate to C:\User folder. Click on your user name folder. Finally, click on the Desktop folder

2022-03-14 10_39_45-Users.jpg

For example, for my user MisterEd I navigate to the folder C:\ > Users > MisterEd > Desktop

2022-03-14 10_39_28-Desktop.jpg

Compare that to what my actual desktop looks like.

2022-03-14 10_45_35-Greenshot.jpg

Note, normally there might also be something in C:\ > Users > Public > Desktop but my computer doesn't have that folder.
 

My Computers My Computers

  • At a glance

    Windows 7 Home Premium 64-bitsAMD FX-8350GSKILL Ripjaw-X PC3 12800 8GB (2x4GB)ASUS ROG STRIX GTX 1060 6GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom build
    OS
    Windows 7 Home Premium 64-bits
    CPU
    AMD FX-8350
    Motherboard
    Gigabyte GA-990FXA-UD3 (AM3+)
    Memory
    GSKILL Ripjaw-X PC3 12800 8GB (2x4GB)
    Graphics Card(s)
    ASUS ROG STRIX GTX 1060 6GB
    Sound Card
    Integrated
    Monitor(s) Displays
    Asus VE228H (21.5-in)
    Screen Resolution
    1920x1080 60Hz
    Hard Drives
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    PSU
    Corsair RM750x (750 watts)
    Case
    Corsair Carbide Series 200R
    Cooling
    Corsair Hydro Series H60 (CWCH60)
    Keyboard
    Logitech Elite
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    Logitech M510 Wireless Mouse
    Internet Speed
    Comcast Gigabit Extra (1200Mbps down / 35Mbps up)
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    Firefox, Edge, Chrome
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    ASUS DRW-24B1ST DVD-RW (24X) optical drive
    Seagate Expansion Desk (5TB) external SATA/USB HDD
    Comcast XB8 Internet Gateway
  • At a glance

    Windows 7 Pro (64-bit)AMD Phenom II 960T X4Corsair XMS2 DDR2-800 8GB (4x2GB)ASUS ENGTX560 DCII OC/2DI/1GD5 1GB
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    OS
    Windows 7 Pro (64-bit)
    CPU
    AMD Phenom II 960T X4
    Motherboard
    ASUS M4N82 Deluxe
    Memory
    Corsair XMS2 DDR2-800 8GB (4x2GB)
    Graphics Card(s)
    ASUS ENGTX560 DCII OC/2DI/1GD5 1GB
    Monitor(s) Displays
    Samsung 930B 19-inch LCD
    Screen Resolution
    1280x1024
    Hard Drives
    Samsung SSD 870 EVO 1000 GB (Windows 10)
    Seagate ST1000DM003 1000 GB (Windows 7)
    PSU
    Antec TruePower (new) TP-650
    Case
    Antec Three Hundred
    Cooling
    AMD stock cooler from FX8350
    Mouse
    Logitech M100
    Internet Speed
    Xfinity Gigabit Extra 1200/35 Mbps
Mr Ed: the contents of "desktop" include mostly file fldrs along with some shortcuts and also "desktop.ini". These contents seem to be correct but how can they be displayed as icons ??

Bewildered Bob
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Pentium(R) Dual-Core CPU T4300 @ 2.10GHz4.00 GB(1) Mobile Intel(R) 4 Series Express Chipset ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire 7736Z
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU T4300 @ 2.10GHz
Motherboard
Acer JV50
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) High Defini
Hard Drives
WD 7200 RPM
Antivirus
MSE & Malwarebytes Premium
Browser
Firefox
Mr Ed: the contents of "desktop" include mostly file fldrs along with some shortcuts and also "desktop.ini". These contents seem to be correct but how can they be displayed as icons ??

Bewildered Bob
The Computer, Network, and Control Panel icons are things that I have added to the desktop. Note they do not show up in my desktop folder like the shortcuts do.

What in particular are you missing on your desktop?

I remember years ago my desktop was empty after I logged in. I found out that my profile had become corrupted so Windows gave me a new profile folder including a new desktop folder that had nothing in it. Its possible I logged into another Admin account and found the old profile and restored it. Unfortunately, I don't remember how I fixed that.
 

My Computers My Computers

  • At a glance

    Windows 7 Home Premium 64-bitsAMD FX-8350GSKILL Ripjaw-X PC3 12800 8GB (2x4GB)ASUS ROG STRIX GTX 1060 6GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom build
    OS
    Windows 7 Home Premium 64-bits
    CPU
    AMD FX-8350
    Motherboard
    Gigabyte GA-990FXA-UD3 (AM3+)
    Memory
    GSKILL Ripjaw-X PC3 12800 8GB (2x4GB)
    Graphics Card(s)
    ASUS ROG STRIX GTX 1060 6GB
    Sound Card
    Integrated
    Monitor(s) Displays
    Asus VE228H (21.5-in)
    Screen Resolution
    1920x1080 60Hz
    Hard Drives
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    PSU
    Corsair RM750x (750 watts)
    Case
    Corsair Carbide Series 200R
    Cooling
    Corsair Hydro Series H60 (CWCH60)
    Keyboard
    Logitech Elite
    Mouse
    Logitech M510 Wireless Mouse
    Internet Speed
    Comcast Gigabit Extra (1200Mbps down / 35Mbps up)
    Antivirus
    Malwarebytes
    Browser
    Firefox, Edge, Chrome
    Other Info
    ASUS DRW-24B1ST DVD-RW (24X) optical drive
    Seagate Expansion Desk (5TB) external SATA/USB HDD
    Comcast XB8 Internet Gateway
  • At a glance

    Windows 7 Pro (64-bit)AMD Phenom II 960T X4Corsair XMS2 DDR2-800 8GB (4x2GB)ASUS ENGTX560 DCII OC/2DI/1GD5 1GB
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    OS
    Windows 7 Pro (64-bit)
    CPU
    AMD Phenom II 960T X4
    Motherboard
    ASUS M4N82 Deluxe
    Memory
    Corsair XMS2 DDR2-800 8GB (4x2GB)
    Graphics Card(s)
    ASUS ENGTX560 DCII OC/2DI/1GD5 1GB
    Monitor(s) Displays
    Samsung 930B 19-inch LCD
    Screen Resolution
    1280x1024
    Hard Drives
    Samsung SSD 870 EVO 1000 GB (Windows 10)
    Seagate ST1000DM003 1000 GB (Windows 7)
    PSU
    Antec TruePower (new) TP-650
    Case
    Antec Three Hundred
    Cooling
    AMD stock cooler from FX8350
    Mouse
    Logitech M100
    Internet Speed
    Xfinity Gigabit Extra 1200/35 Mbps
What in particular are you missing on your desktop?

There are NO ICONS on the desktop but apparently the shortcuts are still visible in a file somewhere.

Bewildered Bob
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Pentium(R) Dual-Core CPU T4300 @ 2.10GHz4.00 GB(1) Mobile Intel(R) 4 Series Express Chipset ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire 7736Z
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU T4300 @ 2.10GHz
Motherboard
Acer JV50
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) High Defini
Hard Drives
WD 7200 RPM
Antivirus
MSE & Malwarebytes Premium
Browser
Firefox
please post the screenshots as requested by MrE in post #4
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Plz explain

Hello Torchwood: before I publish personal data for all to see, it is essential to understand WHY the contents must be made public merely to determine cause of failure to display icons correctly. Is Mr Ed looking for something specific ? If so, WHAT ??

Thanx.
Bewildered Bob

ps: i am a retired IBM Systems Engineer with over 50 yrs of IT experience and also VERY CAUTIOUS.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Pentium(R) Dual-Core CPU T4300 @ 2.10GHz4.00 GB(1) Mobile Intel(R) 4 Series Express Chipset ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire 7736Z
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU T4300 @ 2.10GHz
Motherboard
Acer JV50
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) High Defini
Hard Drives
WD 7200 RPM
Antivirus
MSE & Malwarebytes Premium
Browser
Firefox
I just want to see screenshots like I posted. I would like to see:
  • Contents of the Users folder
  • Contents of the Users"YourUser"\desktop folder
  • Screenshot of your desktop
It's up to you if you want to post them or not.

Here is another thing to try.

  1. Create a new user
  2. Log into the user
  3. Add some items to the desktop
  4. Log out
  5. Log back in to see if the desktop is the same or not
 

My Computers My Computers

  • At a glance

    Windows 7 Home Premium 64-bitsAMD FX-8350GSKILL Ripjaw-X PC3 12800 8GB (2x4GB)ASUS ROG STRIX GTX 1060 6GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom build
    OS
    Windows 7 Home Premium 64-bits
    CPU
    AMD FX-8350
    Motherboard
    Gigabyte GA-990FXA-UD3 (AM3+)
    Memory
    GSKILL Ripjaw-X PC3 12800 8GB (2x4GB)
    Graphics Card(s)
    ASUS ROG STRIX GTX 1060 6GB
    Sound Card
    Integrated
    Monitor(s) Displays
    Asus VE228H (21.5-in)
    Screen Resolution
    1920x1080 60Hz
    Hard Drives
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    SAMSUNG 870 EVO 2.5 Inch SATA SSD (1TB)
    PSU
    Corsair RM750x (750 watts)
    Case
    Corsair Carbide Series 200R
    Cooling
    Corsair Hydro Series H60 (CWCH60)
    Keyboard
    Logitech Elite
    Mouse
    Logitech M510 Wireless Mouse
    Internet Speed
    Comcast Gigabit Extra (1200Mbps down / 35Mbps up)
    Antivirus
    Malwarebytes
    Browser
    Firefox, Edge, Chrome
    Other Info
    ASUS DRW-24B1ST DVD-RW (24X) optical drive
    Seagate Expansion Desk (5TB) external SATA/USB HDD
    Comcast XB8 Internet Gateway
  • At a glance

    Windows 7 Pro (64-bit)AMD Phenom II 960T X4Corsair XMS2 DDR2-800 8GB (4x2GB)ASUS ENGTX560 DCII OC/2DI/1GD5 1GB
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    OS
    Windows 7 Pro (64-bit)
    CPU
    AMD Phenom II 960T X4
    Motherboard
    ASUS M4N82 Deluxe
    Memory
    Corsair XMS2 DDR2-800 8GB (4x2GB)
    Graphics Card(s)
    ASUS ENGTX560 DCII OC/2DI/1GD5 1GB
    Monitor(s) Displays
    Samsung 930B 19-inch LCD
    Screen Resolution
    1280x1024
    Hard Drives
    Samsung SSD 870 EVO 1000 GB (Windows 10)
    Seagate ST1000DM003 1000 GB (Windows 7)
    PSU
    Antec TruePower (new) TP-650
    Case
    Antec Three Hundred
    Cooling
    AMD stock cooler from FX8350
    Mouse
    Logitech M100
    Internet Speed
    Xfinity Gigabit Extra 1200/35 Mbps
Interesting !!

You wrote - "image.png

The "plain vanilla" icons appear for the new user but not the many fldrs which are associated with my original user id. Hope that helps.

Still Bewildered Bob
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Pentium(R) Dual-Core CPU T4300 @ 2.10GHz4.00 GB(1) Mobile Intel(R) 4 Series Express Chipset ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire 7736Z
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU T4300 @ 2.10GHz
Motherboard
Acer JV50
Memory
4.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) High Defini
Hard Drives
WD 7200 RPM
Antivirus
MSE & Malwarebytes Premium
Browser
Firefox
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