Display driver stopped responding and has recovered-brand new system

brixenivy

New member
Local time
1:23 PM
Messages
1
Location
Boston area
I have a brand new Dell XPS8500 running Win7 Ultimate x64. When trying to play online games, I keep getting this message:

Display driver AMD driver stopped responding and has successfully recovered.

The browser (Chrome) freezes up, the screen goes black, the error message pops up, the browser goes completely white and I have to go into task manager and kill it.

I tried getting a screen shot but could not.

Intel Core i7-3770 CPU @3.40GHz
16 GB RAM

Any advice would be helpful...as I said, this is a brand-new system.

Thanks--Joe
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Welcome!

Have you gone to the Dell support site and downloaded and installed the latest AMD display/graphics drivers?
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Windows 8.1 Pro x64, Wind...INTEL i9-7920X LGA 206664 GB (4 X 16 GB) G-Skill V Series DDR4 3200 ...EVGA GTX 1060 SC 3 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
CPU
INTEL i9-7920X LGA 2066
Motherboard
Gigabyte X299-WU8 F3
Memory
64 GB (4 X 16 GB) G-Skill V Series DDR4 3200 Quad Channel
Graphics Card(s)
EVGA GTX 1060 SC 3 GB
Sound Card
Realtek Onboard ALC1220
Monitor(s) Displays
2 x Samsung S27E310
Screen Resolution
1920x1080
Hard Drives
Samsung 2 x 970 EVO Plus 500 GB NVMe
1 x 6TB WD 6003FZBX SATA
1 x 6TB WD 60EFRX SATA
12 x 3TB WD 30EFRX SATA
PSU
Seasonic X-1050
Case
Thermaltake Armor+
Cooling
Corsair H80i V2 Liquid AOI Cooler
Keyboard
Logitech G510s
Mouse
Logitech MX Master 2S
Internet Speed
200 Mb/s
Antivirus
ESET NOD32 13.1
Browser
EDGE (Dev, Canary, Beta), Chrome
Other Info
ASUS RT-AC68U router
Malwarebytes 4.0.4
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