display related bsod

[thevilneo]

kie so im getting what's probably the most common problem here... teh infamous nvlddmkm bsod

This usually happens when i play a graphically intense game like assassins creed 2 or splinter cell conviction.... it would crash after 5 mins of playing... i would then go into safe mode uninstall the drivers and remove any other nvidia files i could find and then go back to normal mode and reinstall the drivers... restart and then play... adn it would be ok but if i quit the game and maybe play the next day (after a shut down and start) it would do the same thing again meaning id have to do the whole safemode uninstall normal mode reinstall stuff all over again... its frustrating and kinda depressing...

attached is the info. see if theres anythign else that its reporting other than the display crash

I hope you guys can give me somekinda insight into this

I dont know what else to say in this post so please ask me what other info u need thanks


Windows 7 x64
System must be a bit over a year and a half old but my operating system was reinstalled in august this year

 

[Tews]

Your .dmp file is showing a STOP 0x116: VIDEO_TDR_ERROR with nvlddmkm.sys as the probable cause.. use Driver Sweeper to completely remove your Nvidia drivers, then reinstall... Read this for more suggestions in dealing with this error... STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

...............................................................
Loading User Symbols
Loading unloaded module list
....
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8003f02010, fffff88002da1cf8, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+119cf8 )

Followup: MachineOwner
---------

 

[thevilneo]

hmmm ill try that out and see what happens... thanks

 

[thevilneo]

another quick question the stpd.sys uninstaller u mentioned... the link you have has a setup to install it but no uninstaller... i uninstalled my daemon tools and now do i have to install the stpd from the link and uninstall that to make sure its gone completely???

 

[reventon]

You have to run the setup program to uninstall it. There should be an Uninstall button on one of the screens (I think it may be the first one you see).

 

[thevilneo]

ahh yeah i saw it and came back here to say not to bother...cuz i saw the uninstall option adn i feel silly lol

kie so update on my problem... about the time i made my first post my pc completely stopped... in the sense i cud boot in safe but not in normal mode... so i did a clean install again of windows 7 ultimate 64... i didnt install daemon again and now used the stpd thing to see if there was a need to uninstall... i played assassins creed 2 again and its been perfect... i finished the game and uninstalled it... installed star wars force unleashed and viola...crash again... i dont get it... im really worried if this is a graphics card related issue...

 

[reventon]

Upload the latest minidump from C:\Windows\Minidump please (you have to copy it to the desktop before zipping it up).

 

[thevilneo]

i dotn have that folder now... think tis cuz i didnt realy get a blue screen [i know i did say it crashed... sorry i just didnt mean bsod]... it just froze up... i went to safe adn did te whole cycle of removing nvidia drivers usig the driver sweeper to remove all traces , booted back into normal mode and then reinstalled the new drivers. played the game and now its ok... dont know how its gonna be when i try tomorrow (after a shut down start up)

will keep you posted.

 

[thevilneo]

bsod againnn!!!

kie so this is my minidump the bsod info and the perfmon file as well... it was taken today just after i had another bsod after playing a game... any ideas what else i could try???

 

[thevilneo]

could the issue arise if my smps didnt give enough power to the graphics card

 

[Jonathan_King]

Could be, what PSU are you using?

Test temps: SpeedFan - Access temperature sensor in your computer

Remove your current video drivers, then install these ones: NVIDIA DRIVERS 258.96 WHQL

Run this test: http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_05102010.zip\100510-34500-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a49000 PsLoadedModuleList = 0xfffff800`02c86e50
Debug session time: Tue Oct  5 08:13:14.949 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:55.730
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80031694e0, fffff8800f1e9cf8, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+119cf8 )

Followup: MachineOwner
---------

0: kd>  nvlddmkm
        ^ Syntax error in ' nvlddmkm'
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f0d0000 fffff880`0fd61e00   nvlddmkm T (no symbols)          
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jul 09 17:15:58 2010 (4C37918E)
    CheckSum:         00CA10CD
    ImageSize:        00C91E00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[thevilneo]

ok the speedfan is showing 65-66C as the gpu temp and the LM75 [on the intel smbus... what is the LM75??] which im guessing is pretty hot???
the processor cores are ranging between 45-47C... this is on idle tho im not doing anything else... i jsut have windows aero turned on (for crying out loud!!!lol)

the furmark test ran fer i think about 5 seconds before everything froze.... except the mouse... but i couldnt do anything else... im gonna run it again but i want to put this post up before i do incase things get stuck again

 

[ITz]

What graphics are you using ATI or Nvidia

 

[thevilneo]

im using an nvidia... um... my temp is running at 84C now jeez... can that be right??? after the last fur test i had artifacts about 2 seconds in the test and everything froze... hit the reset button and windows loaded with all the colors off and artifacts all over so i uninstalled the drivers again... but right now i checked the temp adn its 86C what the hell!!!

my cores are averaging around 45C each tho

i took off the side of the case my card is so hot i can hardly put my finger on it... can it be the fan in the case of the card??? how to i open up the case so that i can clean the dust

 

[thevilneo]

kise so i had reinstalled my drivers and kept my system switched off fer half an hour... the gpu is at 59C now and holding...... speedfan is still showing that as hot tho... adn the temp is climbing steadily too... im pretty sure itll hit the high 80's again groan


u know i have a feeling ti could be dust buildup.... ive regularly cleaned the other parts of my system but ive never done my card... its an xfx 9800 gtx... so it has that cover over the whole board with the fan in view... get it??? the dust build up on the other parts are phenominal when i get to cleaning them so it could be that... if anyone of u could link me to a good tutorial... preferably on this forum itself that could help me around this... tips on how to keep it cool.. thanks