I just got a new computer. Out of the box it has had connection issues. When I run the troubleshooter it says that the DNS server isn't responding. It is a wireless connection. Other computers work fine. I have changed the DNS settings to both google and OpenDNS. I have uninstalled McAfee. I've pretty much done everything people online have suggested.
If I start up in Safe Mode with Networking, it will connect just fine. So I'm sure it is in the computer and not the router.
Below is my ipconfig including a number of ping tests. It seems that all the ping tests go out and come back fine, except for when I ping a name address.
Any help would be great.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Ingalls>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Ingalls-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 68-5D-43-6E-B8-11
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 68-5D-43-6E-B8-11
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 68-5D-43-6E-B8-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
Physical Address. . . . . . . . . : 68-5D-43-6E-B8-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a49a:1557:f232:8a3b%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.22(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, November 22, 2012 7:41:21 PM
Lease Expires . . . . . . . . . . : Thursday, November 22, 2012 9:00:56 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 241720643
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-8D-C1-43-D4-BE-D9-3F-44-0D
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : D4-BE-D9-3F-44-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{2C086BE6-6EC0-4B22-81BD-51D475A57E09}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 14:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{041F943F-D890-4D8A-A49E-D82D1CCBB336}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Ingalls>ping 192.168.0.1
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=118ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 118ms, Average = 31ms
C:\Users\Ingalls>ping 208.67.222.222
Pinging 208.67.222.222 with 32 bytes of data:
Reply from 208.67.222.222: bytes=32 time=24ms TTL=57
Reply from 208.67.222.222: bytes=32 time=22ms TTL=57
Reply from 208.67.222.222: bytes=32 time=35ms TTL=57
Reply from 208.67.222.222: bytes=32 time=30ms TTL=57
Ping statistics for 208.67.222.222:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 35ms, Average = 27ms
C:\Users\Ingalls>ping 8.8.8.8
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=56ms TTL=47
Reply from 8.8.8.8: bytes=32 time=60ms TTL=47
Reply from 8.8.8.8: bytes=32 time=60ms TTL=47
Reply from 8.8.8.8: bytes=32 time=55ms TTL=47
Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 60ms, Average = 57ms
C:\Users\Ingalls>ping google.com
Ping request could not find host google.com. Please check the name and try again
.
C:\Users\Ingalls>ping 209.183.226.152
Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=88ms TTL=53
Reply from 209.183.226.152: bytes=32 time=87ms TTL=53
Request timed out.
Request timed out.
Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 87ms, Maximum = 88ms, Average = 87ms
C:\Users\Ingalls>
If I start up in Safe Mode with Networking, it will connect just fine. So I'm sure it is in the computer and not the router.
Below is my ipconfig including a number of ping tests. It seems that all the ping tests go out and come back fine, except for when I ping a name address.
Any help would be great.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Ingalls>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Ingalls-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 68-5D-43-6E-B8-11
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 68-5D-43-6E-B8-11
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 68-5D-43-6E-B8-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
Physical Address. . . . . . . . . : 68-5D-43-6E-B8-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a49a:1557:f232:8a3b%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.22(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, November 22, 2012 7:41:21 PM
Lease Expires . . . . . . . . . . : Thursday, November 22, 2012 9:00:56 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 241720643
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-8D-C1-43-D4-BE-D9-3F-44-0D
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : D4-BE-D9-3F-44-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{2C086BE6-6EC0-4B22-81BD-51D475A57E09}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 14:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{041F943F-D890-4D8A-A49E-D82D1CCBB336}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Ingalls>ping 192.168.0.1
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=118ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 118ms, Average = 31ms
C:\Users\Ingalls>ping 208.67.222.222
Pinging 208.67.222.222 with 32 bytes of data:
Reply from 208.67.222.222: bytes=32 time=24ms TTL=57
Reply from 208.67.222.222: bytes=32 time=22ms TTL=57
Reply from 208.67.222.222: bytes=32 time=35ms TTL=57
Reply from 208.67.222.222: bytes=32 time=30ms TTL=57
Ping statistics for 208.67.222.222:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 35ms, Average = 27ms
C:\Users\Ingalls>ping 8.8.8.8
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=56ms TTL=47
Reply from 8.8.8.8: bytes=32 time=60ms TTL=47
Reply from 8.8.8.8: bytes=32 time=60ms TTL=47
Reply from 8.8.8.8: bytes=32 time=55ms TTL=47
Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 60ms, Average = 57ms
C:\Users\Ingalls>ping google.com
Ping request could not find host google.com. Please check the name and try again
.
C:\Users\Ingalls>ping 209.183.226.152
Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=88ms TTL=53
Reply from 209.183.226.152: bytes=32 time=87ms TTL=53
Request timed out.
Request timed out.
Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 87ms, Maximum = 88ms, Average = 87ms
C:\Users\Ingalls>
My Computer
- OS
- Windows 7 Home Premium x64