Do I have a spyware or a virus?

[yadielfeliciano]

I have norton antivirus 2010 and it detected some virus today and it deleted it, but every 5 minutes or so, I get internet explorer popups with annoying ads, and I'm using firefox. I don't know what's wrong but this is getting ridiculous.

For example: "Win 100$ with this survey"

I haven't installed anything.

 

[WindowsStar]

Try Search and Destroy at: The home of Spybot-S&D!
or
MalwareBytes at: Malwarebytes.org

They are both great at getting rid of Spyware or Malware.

I have never liked Norton because of this. Every version has failed this type of infection.

 

[richc46]

It sounds like you have spyware. Run windows defender and Norton to see if anything is picked up.

In addition you can take the advice of the prior poster.

 

[bigmck]

I have norton antivirus 2010 and it detected some virus today and it deleted it, but every 5 minutes or so, I get internet explorer popups with annoying ads, and I'm using firefox. I don't know what's wrong but this is getting ridiculous.

For example: "Win 100$ with this survey"

I haven't installed anything.

If you are using Internet Explorer 8, go to Tools and Pop-Up Blocker. Make sure it is turned on. That should solve most of your problems.

 

[yadielfeliciano]

I'm using firefox the popups come out of no where

 

[Tepid]

Firefox has a popup blocker,, but you also need,,,,,

Adblock Plus
NoScript

You aren't going to be able to block every popup/popunder but this will catch the majotiy of them.

In addition,, run Malwarebytes and Spybot S&D as suggested above.
also run an online scanner such as ,,, Windows Live Safety Scanner
or ESET Online Scanner

To be sure I would run all 4 of those, one after the other.
No A/V or Anti-malware suite is going to catch 100% of everything. none of them.
So you will occasionally want to run a barrage of scanners, just to be sure.

 

[yadielfeliciano]

The popups come out of no where lets say I have every web browser closed, and then a popup pops out out of no where..

 

[richc46]

You have spyware you have to get rid of it or it will haunt you. Use some of the remedied indicated above. It is not a big deal if you get rid of it, and it should be fairly easy.

 

[yadielfeliciano]

Thanks, malwarebytes detected the spyware, and its gone

 

[richc46]

Great Have A Happy New Year. Be careful where you surf.

 

[Tepid]

Running one scanner once you are infected is not good enough.
You should run all 4 that I mentioned above.