Solved Do I have the w32 Blaster?

[Prescottbob]

It won't download inIE. Same virus - deleted message. Also, when going after ESET all I get is a blank IE screen which never resolves to a site- just the whirling circle on the screen.

 

[cottonball]

Looks as if you will need to use Chrome. It should work.

To make things easier, let's change the download location for Chrome...
There are programs that need to run from the Desktop, like ComboFix, and others...

Click the Chrome menu. It is on the far right, and the button has 3 horizontal lines.
From the menu that appears, select: Settings
Go to the bottom of the page, and click: Show advanced settings
Now, scroll down to the Downloads section.

To change the default download location, click: Change
In the new prompt that appears, select: Desktop
Close out of Chrome, and open it again.

It should be set.

 

[cottonball]

Chrome users need to download and run a small utility file before starting the ESET scan.

You may get a prompt to that effect...

 

[cottonball]

Here we go...this is what you will get:

 

[Prescottbob]

OK. I. Downloaded income to the desktop. It ran until it show an unexpected error #8.

 

[Jacee]

Thanks cottonball!

Eventually we will need to get IE working normally again, tho'

 

[cottonball]

How about running Internet Explorer with “no-add-ons"

Open Start > All programs > Accessories > System Tools

Right-click Internet Explorer (No Add-ons), and Run as Administrator.

If the problem disappears, it could be caused by Internet Explorer add-ons....??

Jacee:
Eventually we will need to get IE working normally again, tho'

Agree!

 

[Prescottbob]

I did 227 ran it fromIE, same error 8

 

[Prescottbob]

The error comes up right at the end of step 1. Component download

 

[cottonball]

Time to get creative, Safe Mode with Networking:

How do I run the ESET Online Scanner in Safe Mode with Networking? - ESET Knowledgebase

 

[Prescottbob]

I'll be reading and doing.

 

[Prescottbob]

Ok. It downloaded components and should I check the scan archives box- remove found threats is checked?

 

[Prescottbob]

Yes prescottbob. Read jacees info!!!!!!

 

[Prescottbob]

It' running. Will send txt file when complete.

 

[cottonball]

It is best to see what ESET, or any scanner identifies before removing any found threats.

Jacee's post for ESET follows that concept. Did not see any 'Remove found threats' in her instructions.

 

[Prescottbob]

View attachment ESETScan.txt

 

[Prescottbob]

I'm going to bed. Leaving ESET on the screen in Chrome and in Safe Mode.
I have done nothing that wasn't on jacee's instructions.

 

[cottonball]

You can shut ESET down.

Going to get some Zzzzsss also!

 

[Jacee]

Too many pages to go back and see if I instructed you to download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.

Save any unsaved work. TFC will close ALL open programs including your browser!
Right-click on the file and choose Run As Administrator.

Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Let me know when you finished running TFC and your computer has rebooted. We will then update Java.

 

[cottonball]

Prescottbob,

While you run TFC, update Java, etc., we cannot forget the number of services that showed with missing Registry keys.
Did not see any evidence that ComboFix repaired any of them, but if it was done silently we need to check.

Please find the copy of Farbar Service Scanner in Downloads, and remove it.
Next, please download a new copy of the program to the Desktop:

Downloading Farbar Service Scanner


Make sure the following options are checked:

• Internet Services
• Windows Firewall
• System Restore
• Security Center/Action Center
• Windows Update
• Windows Defender

Press: Scan


When done, the tool creates a report (FSS.txt) on the Desktop.
Also provide the FSS.txt in your reply. <<---