Solved Do virusscanners bite each other (KPN Veilig and malwarebytes)

Questionss

New member
Local time
3:11 AM
Messages
9
Hallo all,

I have a question regarding my usual virusscanner (KPN Veilig)
During a scan of my c:\drive this virusscanner comes across a virus. It signals it's there, but it isn't able to actually delete the virus.
The virus found is:
"
C:\Users\DT_HP_BEHEERDER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\KYMC74OC\video.hd_23508[1].zip\video.hd_23508.exe
"

I have manually deleted this file, but am in doubt if this is sufficient.

I received a tip that the programm Malwarebytes may be a good programm to get rid of this virus.

Can I use 2 of these programms simultanuously?

Thanks in advance
Hein
 

My Computer My Computer

At a glance

windows 7 home premium x64i54g
Computer type
PC/Desktop
Computer Manufacturer/Model Number
mycom
OS
windows 7 home premium x64
CPU
i5
Memory
4g
Hard Drives
2
Antivirus
kpnveilig
Browser
explorer
Yes you can run MalwareBytes safely alongside any AV suite. It's probably best practice to in all honesty.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Thank you Boozad for your answer.

I am glad that's possible.
My fear was that if I run 2 virusscanners simultaneously I would end up without any.

I will install Malwarebytes

Thanks again
Hein
 

My Computer My Computer

At a glance

windows 7 home premium x64i54g
Computer type
PC/Desktop
Computer Manufacturer/Model Number
mycom
OS
windows 7 home premium x64
CPU
i5
Memory
4g
Hard Drives
2
Antivirus
kpnveilig
Browser
explorer
Just run MBAM on demand (once weekly or if you suspect malware) and leave your AV running realtime.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
That seems like sound advice, I will do that
Thanks again

Hein
 

My Computer My Computer

At a glance

windows 7 home premium x64i54g
Computer type
PC/Desktop
Computer Manufacturer/Model Number
mycom
OS
windows 7 home premium x64
CPU
i5
Memory
4g
Hard Drives
2
Antivirus
kpnveilig
Browser
explorer
You're welcome. :)
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Be sure you do not have more than one active AV products installed. They are not designed to work together and can interact in unpredictable ways.

Malwarebytes is an on demand scanner and can be used with other AV products.
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitXeon W35208 GBNvidia Geforce 210
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Pro 64 bit
CPU
Xeon W3520
Memory
8 GB
Graphics Card(s)
Nvidia Geforce 210
Hi:

To clarify...

MBAM (Free or Premium) is not and never was an anti-virus.
It is an anti-malware application.

The Free version is only a manual, on-demand scanner that can REMOVE malware that has already made it past your AV onto the system. So, it does not provide "protection" in real-time.
The Premium version provides complementary, layered protection against zero-hour and zero-day threats often missed by the anti-virus, to help PREVENT malware infection in the first place. The Premium version also offers additional features, such as an automated task scheduler, advanced settings, etc.

The warning not to run MBAM Premium with an anti-virus is simply no longer accurate for most users.
To the contrary, it is designed specifically to run in real-time alongside a robust anti-virus.
The overwhelming majority of users on nearly all systems have no problem doing so.

When the occasional issue occurs on a particular system between MBAM and a particular build of a particular anti-virus, it is typically easily solved by setting mutual exclusions, or with other assistance, either at the forum or at the help desk.

More info:
What's the Best Anti-virus?
Answers to common security questions - Best Practices
List of well known antivirus products
How did I get infected?
wilderssecurity.com

Cheers,
 

My Computer My Computer

At a glance

OEM Windows 7 Ult (x64) SP1Intel Core-i7 3770 @ 3.4 GHz16 GB DDR3 SDRAM @ 1333 MHzNVidia GeForce GT620 1 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
Back
Top