Drawing Tablet Driver related 0x00000C9 BSOD Error

[Jahkepon]

I just this morning installed my drawing tablet on this computer and I got this error about 5 minutes into using it. That's the short story.

The long story, however, is that this is my 13th BSOD since I installed a new HD into this laptop and reinstalled the version of Win7 I had. The difference is that this BSOD is the first one I've got that's not a 7A error and that's actually created a dumpfile. It's something of a revelation for me, but it doesn't appear to be at all related to the BSODs I've been suffering to date. Basically, I don't think this means that my old BSODs will suddenly be making dumpfiles for me too. I am curious whether there might be something in the attached dumpfile zip that tells me more than just the basics of what caused this particular BSOD and might help explain my others. That's for someone who know what they're looking at to determine though. For now, it would be helpful to get a solution to this specific BSOD and then I can work on the BSODs that have been bothering me until now.

Here's a link to my original thread addressing all the BSODs I've suffered previously if that info is of interest to anyone and could perhaps help here...

http://www.sevenforums.com/bsod-hel...rs-newly-installed-win7-hd-4.html#post2778795

 

[derekimo]

Well, you seem to be able to create dumps after all,

Unable to load image \SystemRoot\system32\DRIVERS\PTSimBus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PTSimBus.sys
*** ERROR: Module load completed but symbols could not be loaded for PTSimBus.sys
Probably caused by : PTSimBus.sys ( PTSimBus+1c0c )

It's your tablet driver,

Driver Reference Table - PTSimBus.sys

Image path: \SystemRoot\system32\DRIVERS\PTSimBus.sys
    Image name: PTSimBus.sys
    Timestamp:        [COLOR="Red"]Wed Jun 17 19:20:48 2009[/COLOR] (4A39A480)
    CheckSum:         00008268
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

From 2009.

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  WTSrv.exe

So with this particular crash solved, for now just uninstall this and start working on your other thread.

 

[Jahkepon]

Yeah. This is the first BSOD I've gotten that's actually created a dumpfile, but it's also the only BSOD I've gotten that's not a 7A Error.

I'm not sure what the 2009 means. I bought this tablet only about a year ago and it worked alright on this same laptop before the first HD died and I had to replace it as you know.

As I feared, my original issues aren't so ignorable. As much as I'd like to have this tablet to use I'll have to uninstall it and continue to focus on what's wrong with my computer. I guess I have to find this driver and remove it as well.

 

[Jahkepon]

Seems everything was removable in programs. Didn't need to bother with tracking the driver down separately.

Hopefully I can get this tablet to work for me later if I manage to fix my other problems first.