Drive not seen in Computer, present in Device Manager but unavailable.

Deadtroopers

New member
Local time
10:19 PM
Messages
6
Hi all,

Here's my problem and how far I have got with it: Windows can't see WDC WD25 00JS-60NCB1 250GB SATA hard drive either installed internally or attached by USB in caddy; This drive was migrated from a build that has stood idle for a while without a monitor. I accidentally booted this computer and had to shut it down with the power button. In the build the drive has been migrated to the USB to ATP/ATPI bridge is seen in Device Manager but the drive is marked unavailable. The drive can be seen from an Ubuntu Live disc and some files can be accessed but the drive dismounts after a few minutes and shows as needing formatting. The Disks Accessory shows all the partitions (Drive has a Windows and at least one Linux install); GParted stalls with errors.

I followed jumanji's Post 3 at http://www.sevenforums.com/hardware...-not-initialized-unallocated.html#post2386144 and installed/ran MiniTool Partition Wizard 9.1; however, when the Partition Recovery Wizard completed scanning it showed one partition overlapped with another and at the recovery prompt said that at least one partition would be deleted and I am unsure how to proceed. An 87.1GB partition is showing as existing but unformatted; this then shows up without a file system and overlapping several Linux Ext4 partitions, see screenshots.

I'm not sure what is going on here; I would have expected it to come back showing a Windows data partition formatted NTFS and a Linux Ext4 partition subdivided Root, Home, Swap etc, both marked as existing: this is what the Disks Accessory shows in Ubuntu and how I remember the drive as set up.

I am going to log out now and reboot into Ubuntu to see if the drive will show up long enough to get some screenies of what the Disks Accessory and the file manager can see.

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My Computer My Computer

At a glance

Windows 7 Ultimate x64i7-3930K2x4GB Corsair Dominator PlatinumRadeon R9 290
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self build
OS
Windows 7 Ultimate x64
CPU
i7-3930K
Motherboard
Asus P9X79 PRO
Memory
2x4GB Corsair Dominator Platinum
Graphics Card(s)
Radeon R9 290
Hard Drives
Samsung HD501LJ 500GB
Western Digital WD2500JS-60NCB1 250GB
Antivirus
AVG free, Malwarebytes Anti-Malware
Browser
Firefox

Attachments

  • MANAGE.PNG
    MANAGE.PNG
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My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks, that is what I did; but I'll try again.
 

Attachments

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  • Partition Wizard 9 scr 1.PNG
    Partition Wizard 9 scr 1.PNG
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My Computer My Computer

At a glance

Windows 7 Ultimate x64i7-3930K2x4GB Corsair Dominator PlatinumRadeon R9 290
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self build
OS
Windows 7 Ultimate x64
CPU
i7-3930K
Motherboard
Asus P9X79 PRO
Memory
2x4GB Corsair Dominator Platinum
Graphics Card(s)
Radeon R9 290
Hard Drives
Samsung HD501LJ 500GB
Western Digital WD2500JS-60NCB1 250GB
Antivirus
AVG free, Malwarebytes Anti-Malware
Browser
Firefox
That seems to have worked. Three more as requested.
 

Attachments

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  • Location not available Capture.PNG
    Location not available Capture.PNG
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My Computer My Computer

At a glance

Windows 7 Ultimate x64i7-3930K2x4GB Corsair Dominator PlatinumRadeon R9 290
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self build
OS
Windows 7 Ultimate x64
CPU
i7-3930K
Motherboard
Asus P9X79 PRO
Memory
2x4GB Corsair Dominator Platinum
Graphics Card(s)
Radeon R9 290
Hard Drives
Samsung HD501LJ 500GB
Western Digital WD2500JS-60NCB1 250GB
Antivirus
AVG free, Malwarebytes Anti-Malware
Browser
Firefox
Sorry, missed the right click! Here is Disk Management pic:
 

Attachments

  • Disk Management Capture.PNG
    Disk Management Capture.PNG
    67 KB · Views: 6

My Computer My Computer

At a glance

Windows 7 Ultimate x64i7-3930K2x4GB Corsair Dominator PlatinumRadeon R9 290
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self build
OS
Windows 7 Ultimate x64
CPU
i7-3930K
Motherboard
Asus P9X79 PRO
Memory
2x4GB Corsair Dominator Platinum
Graphics Card(s)
Radeon R9 290
Hard Drives
Samsung HD501LJ 500GB
Western Digital WD2500JS-60NCB1 250GB
Antivirus
AVG free, Malwarebytes Anti-Malware
Browser
Firefox
Ok mate now looking at the PW pics (a program I use all the time) there are two pics one with three drives listed and one pic with two drives - so is the missing drive mentioned in post#1 in the three drive pic the one that isn't recognised?

The other thing is you have EUFI BIOS?? on that machine and in the PW the drive usually shows up as a GPT disk see the pic of this my newish laptop. I am just wondering why the disks are not shown as GPT drives??

Now before you do anything lets find out what the drive shows up as in PW and then go into your BIOS and see if the drive is listed there.
 

Attachments

  • BASIC.PNG
    BASIC.PNG
    166.1 KB · Views: 1

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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