Driver for DVD not recognized by windows 7

[Aisha7]

I just upgraded my windows vista to windows 7. Everything went smoothly except I get this error message for my DVDRAM:T he software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Has anyone else had this problem? I have searched everywhere and am a loss as what to do. My DVD player won't play any DVDs at all.

 

[DocBrown]

Welcome Aisha7,

Please give us the make & model of your DVD & other hardware info

 

[Aisha7]

My computer is an Acer Aspire 5610 and the code for my driver is:
HL-DT-ST-DVDRAM-GSA-T10N-ATA

Thanks

 

[Frostmourne]

Did this PC come with 7 or did you upgrade? Check the model name for new drivers.

 

[Aisha7]

I upgraded it and I did check the Acer website. They want you to download a Driver scanner first for $30.00 and then they send they would update all the drivers. I already have Uniblue driver scanner and it said that I have the latest update.

I emailed Acer support so I am hoping to get an answer from them. It is a pain when you can't use your DVD player!

 

[SIW2]

Where is the link where they want you to d/l DriverScanner?

 

[Aisha7]

It was under Acer 5610 drivers download.

 

[SillyMan]

Threre are no DVD drivers! Win 7 has everything built in. Try updating BIOS and DVD drive's firmware.

 

[DocBrown]

My computer is an Acer Aspire 5610 and the code for my driver is:
HL-DT-ST-DVDRAM-GSA-T10N-ATA

Thanks

All I could find for the Acer Aspire 5610 laptop were XP drivers, for 2006 & 2007.

Have you tried to install the DVD driver in XP compatability mode ?

Since you have Vista on the computer before. What about the Vista DVD drivers?

Try installing them in compatability mode.


" Doc "

 

[Adrian]

I just upgraded my windows vista to windows 7. Everything went smoothly except I get this error message for my DVDRAM:T he software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Has anyone else had this problem? I have searched everywhere and am a loss as what to do. My DVD player won't play any DVDs at all.

Welcome to Windows 7 (SEVEN) Support Forum.
All members are eager to provide support.
To provide support service please provide us with your system specifications.
You may use the bottom of the left of your screen to fill out your specifications.
Best Regards,
Adrian

 

[Aisha7]

Thanks for all of your suggestions. I tried everything and I am at a loss as to what to do. What appears to have happened is that my computer doesn't recognize that there is a DVD player and I can't find any driver or software upgrade that change this. I spoke to Acer and they said I was SOL as the computer was meant to run on Vista. If anyone has any other suggestions.

I honestly don't know how to upgrade BIOs and I searched for firmware everywhere. You are to down load Nero Info tool but that won't download properly so I can't use that method. I don't know what else to do. Any other suggestons would be appreciated.

 

[SIW2]

If I were you I would totally uninstall Nero - use a tool to get rid of it - try the free

Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems

Check in the registry to get of any filters it has left behind.

Find The Vista Drivers and install those using Compatibility Mode.

 

[SillyMan]

Maybe this can help:

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

 

[Aisha7]

I tried this and I got my CD working but the burner still doesn't work. Not sure if I should just stop while I am ahead. Any suggestions would be great!

 

[DocBrown]

I tried this and I got my CD working but the burner still doesn't work. Not sure if I should just stop while I am ahead. Any suggestions would be great!

I don't understand exactly what you mean. The CD works, but the burner does not ? Please give more details what you are trying to do ?

 

[Aisha7]

Yes the DVD is now recognized and it is working and reading DVDs but the NTI CD & DVD Maker doesn't work. I just read the microsoft update that I used to fix the DVD recognition problem and after I changed the filters apparently that is one of the results is that one might not be able to burn a CD. I am going to leave well enough alone!

Thanks for all of the suggestions.

 

[DocBrown]

There are many other burning programs available

A lot are Shareware or Freeware, depending what & how you want to burn a CD or DVD

 

[Aisha7]

That is what I was thinking too. I am very thankful for all of the suggestions I received.

Have an awesome weekend.

 

[sReKcAh]

my dvd rom cannot read dvd movie.it cannot read dvd rw format.i use HL-DT-ST DVDRAM GSA-T20N ATA

 

[Aisha7]

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

try this link, it really helped me. I followed the instructions and my DVD Ram is now working. I downloaded a DVD burning software and my computer is running just great.