driver irql not equal, blue screen, windows 7. wifi

[chandan11369]

Hi,

My laptop is Dell Vostro 1015. Whenever I try to use Wi-Fi, I get the error "Driver_IRQL_not_equal" with blue screen. Please help me out.

More details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000000000001E8
BCP2: 0000000000000005
BCP3: 0000000000000000
BCP4: FFFFF880041C4760
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011814-39421-01.dmp
C:\Users\Chandan\AppData\Local\Temp\WER-134769-0.sysdata.xml

Thanks in advance,

Chandan

 

[koolkat77]

Welcome.

Remove Quick Heal Total Security and all software related and use MSE, see if that solves your problem.

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

 

[chandan11369]

Thanks for you time mate, but the problem did not resolve. It still continues the same.

 

[koolkat77]

do you get bsod in safe mode
Start your computer in safe mode - Microsoft Windows Help