Driver issue for Samsung Tablet 3 on Windows 7 PC

angiesluck

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I have two samsung Tab 3 SM310 4.4.2 .... one is ok and one has a firmware issue that I am trying to see if I can sort out. I have tried Kies, Smartswitch and Odin3. Odin3 seems to pick it up but comes up as Fail but Kies and Smartswitch do not pick it up. Smartswitch does pick up the tablet that is working and my samsung phone but Kies does not so I am assuming Kies is not suitable for any of the models.
I have taken snippits and photos to show you what I am seeing and hopefully you can tell me whether the tablet is dead or can be saved in someway. Thankyou
 

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My Computer My Computer

Computer Manufacturer/Model Number
Samsung R519
OS
windows 7 home premium 32bit
it shows this but seems to be missing andriod driver that my other tablet shows when I connnect that.
 

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My Computer My Computer

Computer Manufacturer/Model Number
Samsung R519
OS
windows 7 home premium 32bit
Hello angiesluck- How does this relate to Windows 7? Perhaps more information would help.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
I trying to sort it via my 'Windows Seven Computer', so not sure if there is something that I am missing on my 'Windows Seven Computer' in order to try and sort it out.
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung R519
OS
windows 7 home premium 32bit
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