I can only access shared folders on Windows 7 PC for the first hour

emjayar84

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Hi guys,

I recently upgraded our server pc to a Windows 7 pc in order to run the newer versions of Sage from it.

The setup I have is all the data is held on the server pc and the folders are shared. All the other client PCs run Windows 10 and can access and use the data from the server no problem. I also have an old Windows XP computer which has recently been set up down in the workshop in order for them to have email and access to certain files downstairs, however, this is the one where my problems start. I also have a Konica Minolta BizHub C353 connected to the network. This acts as a printer and a scanner. The scanner function scans directly into a users shared folder, via a share, on the server PC which is then accessible on each other the Windows 10 PCs, however, there is also a problem with this too.

Both the Windows XP PC and the Konica C353 suffer from the same problem. They are both fine after restarts; I am able to access the files on the server PC from the XP machine and also I'm able to scan into the shared folder from the scanner, but only for approximately the first hour or so after a restart.

To clarify:

- After I restart the XP machine I am able to access the shared folders on the server PC for approx the first hour after restart. If I try after that I get an error.

- After I restart the server PC I am able to scan to the shared folders, but I get an error message after approx an hour.

I am assuming both problems are linked to a setting on the server PC.

A few things to let you know:

- The XP machine has just been wiped to factory settings and I have just started setting it back up
- The server PC is pretty much as at factory settings though with a few programs on it.
- I have tested the situation by turning the PCs on and leaving them, but only trying to open the shared folders, no other programs were launched. It seems to me something in the background is affecting the shares.

I would really appreciate some help in getting the connection to the shared folders to be more permanent. I'm not an expert in IT, however, I do no more than a novice! But this is causing me to pull my hair out!

Thanks for all your help in advance!

If you need any more information just ask.

Mark
 

My Computer My Computer

At a glance

Windows 7 Professional 32bitIntel Core 2 Quad CPU Q8400 2.67 GHz4.00GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 780
OS
Windows 7 Professional 32bit
CPU
Intel Core 2 Quad CPU Q8400 2.67 GHz
Memory
4.00GB
Antivirus
Trend Micro
Just guessing here, did you check Power Options on your server PC? How about Scheduled Tasks?
 

My Computer My Computer

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Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
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Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
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1920x1080
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Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
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Cooler Master HAF 932
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Noctua NH-D14
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Logitech G19
Mouse
Logitech G500
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100/4 Mbit Cable (100GB quota)
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ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
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IE 11 - Firefox - Chrome
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Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Thanks for your reply GokAy, I have checked and there is nothing there that seems to be affecting things.
 

My Computer My Computer

At a glance

Windows 7 Professional 32bitIntel Core 2 Quad CPU Q8400 2.67 GHz4.00GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 780
OS
Windows 7 Professional 32bit
CPU
Intel Core 2 Quad CPU Q8400 2.67 GHz
Memory
4.00GB
Antivirus
Trend Micro
I have found a possible solution but I thought I'd put it here before going ahead with it as it does involve editing the registry:

Make the following registry changes:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management]
"LargeSystemCache"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LanmanServer\Parameters]
"Size"=dword:00000003


What do you guys think?

Also in order to make the changes do I just right click on the name, choose modify and then change the value in the "Value data" field? I have put an example of what I mean in an attached image to this post, changing the Value data field from "0" to "00000001" (the dot after the number "1" is just the cursor)

I am currently making a full system backup and I have created a restore point just in case something bad happens as I do not like messing with the registry!
 

Attachments

  • regedit.png
    regedit.png
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My Computer My Computer

At a glance

Windows 7 Professional 32bitIntel Core 2 Quad CPU Q8400 2.67 GHz4.00GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 780
OS
Windows 7 Professional 32bit
CPU
Intel Core 2 Quad CPU Q8400 2.67 GHz
Memory
4.00GB
Antivirus
Trend Micro
Let us know how it goes.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
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