Drivers need to be replaced

thelma

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Hello, I hope someone can help me with this :),

I seem to have a problem with on or two drivers.

Can I de-install and replace them ( or it, if it is only one driver ) or will this stop my PC from functioning ?

I know that I can do this by going into the Device Manager, but I know also that there are some drivers that cannot be just reinstalled like that.

Thanks for any help with this issuedrivers problem Untitled.jpg
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
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HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
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Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
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Hello Thelma it depends on what drivers you intend to replace and I for one am not a fan of the Windows feature far better off using the manufacturer's site for them. In general (I find) the drivers when downloaded and installed will auto remove the old one and replace it with the new.
You can of course uninstall the driver in the Control Panel and that it is what I do but I always save drivers to Downloads (I keep that on my desktop) first and it is then simple matter of installing from there if you go wrong they are available for a second try.
As a matter of course I tend to keep most of the drivers for a machine in Downloads ready for use;)

To get Downloads on the desktop if you are so inclined - Start > type Downloads > right click send to desktop.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
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Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
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Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
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One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks John for helping me:),

I have been doing just now exactly what you mentioned. Also, because I try out this all to help an other member on the forum with driver problems and he has a DELL Inspiron as well. Been to Dell, signed in, went to system detect with my service tag and have just downloaded 5 drivers. 3 Hard Drives, 1 Bois and 1 audio driver. I have clicked on the file in my downloads and put them all on my desktop.

The BOIS driver I did because DELL thinks it is important to replace it.

Now, I have already changed drivers in the past, but they were not Hard Drive or BOIS drivers.

I am a bit afraid to do that as I have no other computer but this laptop, so if it goes terribly wrong I can only get in contact with you ( Seven Forums ) by phone and mine is old and very small.

What do you suggest?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
Ok Thelma I might have been a little rambling in my reply - sorry but tend toward that.

Now the driver for the hard drive or any of the hardware stuff is reasonably safe the BIOS updating it needs to be carefully done and only if absolutely necessary.

The hard drive driver I almost exclusively download from the manufacturers site and not what Toshiba or whoever dictates. So if for example I have a Samsung 250GB 850 EVO in the machine I would download from Samsung direct. Anything for the motherboard of course it need to be the board manufacturer in your case Dell to do that say for the chipset, LAN or USB ports etc Now if your machine has Intel graphics the driver for it can be got from Intel of course:)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Yes, do not flash the bios if you don`t know what you are doing, the item you`re talking about is not a driver, it`s an upgrade to or a newer version of your current bios, if your bios is fine, then there`s no need to update it.

When the day arrives that you might feel more comfortable updating the bios and you have sufficient reason to do it, then go ahead and update it.

But if your pc is fine and there`s no reason to update it, then just leave it alone.

Mess up on the bios and you`ll be buying a new motherboard :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
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Verizon Fios Quantum Gateway 75/75
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Windows Defender, Malwarebytes Free 3.8.3
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Chrome
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Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
OK, I understand and thanks, both of you :),

I don't want to touch the BIOS it was just that DELL figures it needs updating ??????????????? :confused:

So how about that one ( or two, is it one and the same HD ?) HD in my first post?

I have downloaded ( not installed ) 3 HD drivers from DELL that are proposed for my PC by them and put them in my desktop.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
BIOS updates are mostly for specific fixes or add support for additional CPU's. If your system does not have the problem that is fixed or you are not planning on upgrading the CPU, for example, there is no need to update the BIOS. On a Dell if BIOS update is attempted and it fails and corrupts the BIOS there is no recovery, the ONLY option is to replace the motherboard.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Thanks Firebird :), I will leave the Bios well alone. ;)

But how about my first post, I still don't know if it is an issue with one or two drivers ?

And I think I should do something like upgrade ?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
Those drivers are for your AMD Radeon Video Card.
Do you have the latest drivers for the video card?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Thanks, Fireberd :),

I will find out if they are the latest, probably not. I can perhaps try to update via the Device Manager ? Only I have un-checked getting device updates via Windows update, I rather get them from Dell.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
This is the audio, Video and Gaming one. I don't understand all those names :o
Audio drivers 8jan 2016 Untitled.jpg
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
Actually Thelma if you want detailed info on any hardware use this ditty of mine - Part B:
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
ATX Minimum Specs:

3.3v Rail (ORANGE) (Min: 3.14v Max: 3.47v)

5v Rail (RED) (Min: 4.75v Max: 5.25v)

12v Rail (YELLOW) (Min: 11.4v Max: 12.6v)

(GREY CABLE PIN 8 - 5v = Power Good signal)

0v “Rail” (ALL BLACK cables, case, and board fixing screws)
See this for the rail voltage info
Power Supply 101: A Reference Of Specifications - Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.


So if you go to drives in that it will tell you heaps of info on what they are, who made them, model numbers etc etc
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks John for your precise explications :). I will study this tomorrow (Sunday) probalby need a whole day ;)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
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