DVD Drives stopped working

Zaty Pak

New member
Local time
1:06 PM
Messages
27
Location
Brunei Darussalam
Hi,

First of all, I'm sorry if my thread is not in a right category.

I have got problem with my DVD Drive since last night.

1. I can't open the DVD Drive.
2. There's no light flash.
3. The computer didn't detect the DVD.
4. Can't play the CD/DVD. It seems it has stop functioning or maybe blocked by the system.

I really don't know what to do. I'm really panic. I bet, maybe there's something has to do with the Roxio or maybe no, might be else.

I really need your help to solve these problems. Thanks in advanced.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer Manufacturer/Model Number
Dell Inspirion 1464
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
hi and welcome to sevenforums ,try this fix ,it worked for me in the past.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7600IIx4 amd athelon 635 processor2x2gbati radeon HD 5450
Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox

My Computer My Computer

At a glance

Windows 7 ultimate 64 bit / XP Home sp3intel Core 2 Duo E8400 3.0ghz8 gigs 1066 OCZ Fata1tyEVGA GTX 580 Call of Duty Black Ops Edition
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
@thefabe, I already tried that steps and it doesn't work.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer Manufacturer/Model Number
Dell Inspirion 1464
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Hi

What has changed since the last time this worked for you?

Can you see the device in your device management?

I had this problem recently, I had to update the DVD driver which is unusual in a windows environment...
 

My Computer My Computer

At a glance

7 ultimate x64Intel core i7 2600KVengeance™ — 16GB Triple Channel DDR3 PC16000GeForce GTX 560 Ti
Computer Manufacturer/Model Number
CustomBuild001
OS
7 ultimate x64
CPU
Intel core i7 2600K
Motherboard
ASUS P8Z68-V PRO
Memory
Vengeance™ — 16GB Triple Channel DDR3 PC16000
Graphics Card(s)
GeForce GTX 560 Ti
Monitor(s) Displays
HannsG 22" widescreen (HDMI)
Screen Resolution
1680x1050
Hard Drives
Samsung 1TB x2(RAID1) Deskstar 160G, Buffalo ExHD 500GB
PSU
Corsair 850HX
Case
Antec Three Hundred Gaming Tower Case
Cooling
CPU Freezer 7 Pro Rev. 2...ANTEC 3phase cooling, 2 intake.
Keyboard
microsoft intellitype 6000 v3.0
Mouse
microsoft sidewinder
Internet Speed
50Mb
Other Info
64GB SSD in pipeline for Intel Smart Response Technology.
Hi ClassicD,

I'm not quite sure what has changed. But yes, I can see the device. The problem is I can't open my DVD Driver and it doesn't show any light. You know, when we open the DVD Drive, there's light show up. But now, it seems everything (in DVD Drive) has stopped working like what I mentioned at the earlier post.

Zaty Pak
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer Manufacturer/Model Number
Dell Inspirion 1464
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Maybe the drive failed and needs to be replaced.
Shut down the PC, turn it back on and press the eject button to see if you can get the tray to open.
DVD drives can fail without warning, my BluRay/HD-DVD drive failed on me 10 days ago, and I have had countless other DVD drives just die, seems like they last 1 -2 years, no matter what brand they are.

EDIT: I re-read your original post, when you say you can't open the DVD, do you mean from Explorer or do you mean open the tray to the DVD drive?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitIntel i7 3770K16GB DDR3 1333 Corsair XMS3XFX HD6950 2GB EyeFinity
Computer Manufacturer/Model Number
HAL-9000
OS
Windows 7 Ultimate 64bit
CPU
Intel i7 3770K
Motherboard
Asus Sabertooth Z77
Memory
16GB DDR3 1333 Corsair XMS3
Graphics Card(s)
XFX HD6950 2GB EyeFinity
Sound Card
Logitech G35 & Sennheiser PC135 & VIA HD
Monitor(s) Displays
23" HP 2310e, 23" Samsung B2230, 21.5" Viewsonic
Screen Resolution
5760x1080
Hard Drives
16TB of Storage
128GB & 256GB Crucial M4 SSD's, 2X 1TB WD Black, 3x 2TB WD, 3x 2TB Samsung F4, 1.5TB Seagate, WD 500GB,
PSU
Antec True Power New 650watt
Case
Cooler Master HAF-932
Cooling
Corsair H60 Hydro Cooler, 3x 230mm Fans, 2x120mm Fan
Keyboard
Logitech G15 and G13
Mouse
Logitech G700 Gaming Mouse
Internet Speed
50/10 Mbit
Other Info
Speakers : Alesis M1 Active Mk2 Studio Monitors , APC RS 1200 UPS, HP 4500DN Color Laser, HP P1006 mono Laser, Kodak 8500 Dye-Sub, Epson 1280 inkjet, Epson Worforce 610 MFC
From the DVD tray. I think I need to replace it :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer Manufacturer/Model Number
Dell Inspirion 1464
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
I think the driver is missing. Even other software like iTunes say so. What should I do?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer Manufacturer/Model Number
Dell Inspirion 1464
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Hi

Goto your Device manager for the name of the Drive and use a search engine for a driver, alternatively if your system is OEM use one of their sites. For example if you have a samsung R720, Search for R720 device drivers..



Its a pretty easy process...

If this fails try here

http://support.microsoft.com/mats/cd_dvd_drive_problems
 

My Computer My Computer

At a glance

7 ultimate x64Intel core i7 2600KVengeance™ — 16GB Triple Channel DDR3 PC16000GeForce GTX 560 Ti
Computer Manufacturer/Model Number
CustomBuild001
OS
7 ultimate x64
CPU
Intel core i7 2600K
Motherboard
ASUS P8Z68-V PRO
Memory
Vengeance™ — 16GB Triple Channel DDR3 PC16000
Graphics Card(s)
GeForce GTX 560 Ti
Monitor(s) Displays
HannsG 22" widescreen (HDMI)
Screen Resolution
1680x1050
Hard Drives
Samsung 1TB x2(RAID1) Deskstar 160G, Buffalo ExHD 500GB
PSU
Corsair 850HX
Case
Antec Three Hundred Gaming Tower Case
Cooling
CPU Freezer 7 Pro Rev. 2...ANTEC 3phase cooling, 2 intake.
Keyboard
microsoft intellitype 6000 v3.0
Mouse
microsoft sidewinder
Internet Speed
50Mb
Other Info
64GB SSD in pipeline for Intel Smart Response Technology.
It shows this..

2hwcx3t.png
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer Manufacturer/Model Number
Dell Inspirion 1464
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
I totally need help :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer Manufacturer/Model Number
Dell Inspirion 1464
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Your screenshot is about Bluetooth? I thought your problem was your DVD drive?
 

My Computer My Computer

At a glance

7 ultimate x64Intel core i7 2600KVengeance™ — 16GB Triple Channel DDR3 PC16000GeForce GTX 560 Ti
Computer Manufacturer/Model Number
CustomBuild001
OS
7 ultimate x64
CPU
Intel core i7 2600K
Motherboard
ASUS P8Z68-V PRO
Memory
Vengeance™ — 16GB Triple Channel DDR3 PC16000
Graphics Card(s)
GeForce GTX 560 Ti
Monitor(s) Displays
HannsG 22" widescreen (HDMI)
Screen Resolution
1680x1050
Hard Drives
Samsung 1TB x2(RAID1) Deskstar 160G, Buffalo ExHD 500GB
PSU
Corsair 850HX
Case
Antec Three Hundred Gaming Tower Case
Cooling
CPU Freezer 7 Pro Rev. 2...ANTEC 3phase cooling, 2 intake.
Keyboard
microsoft intellitype 6000 v3.0
Mouse
microsoft sidewinder
Internet Speed
50Mb
Other Info
64GB SSD in pipeline for Intel Smart Response Technology.
I ran the software that fix for DVD (forgot the name of the software) and then, that (in the screenshot) appears.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer Manufacturer/Model Number
Dell Inspirion 1464
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Is it possible to post a screenshot of your device manager and expand DVD/CD-ROM drives link? if at all possible.

Have you considered the fact that it may be a faulty drive and may need replaced? Is this a laptop drive?
 

My Computer My Computer

At a glance

7 ultimate x64Intel core i7 2600KVengeance™ — 16GB Triple Channel DDR3 PC16000GeForce GTX 560 Ti
Computer Manufacturer/Model Number
CustomBuild001
OS
7 ultimate x64
CPU
Intel core i7 2600K
Motherboard
ASUS P8Z68-V PRO
Memory
Vengeance™ — 16GB Triple Channel DDR3 PC16000
Graphics Card(s)
GeForce GTX 560 Ti
Monitor(s) Displays
HannsG 22" widescreen (HDMI)
Screen Resolution
1680x1050
Hard Drives
Samsung 1TB x2(RAID1) Deskstar 160G, Buffalo ExHD 500GB
PSU
Corsair 850HX
Case
Antec Three Hundred Gaming Tower Case
Cooling
CPU Freezer 7 Pro Rev. 2...ANTEC 3phase cooling, 2 intake.
Keyboard
microsoft intellitype 6000 v3.0
Mouse
microsoft sidewinder
Internet Speed
50Mb
Other Info
64GB SSD in pipeline for Intel Smart Response Technology.
Back
Top