Solved DVDRW not found after new HW install

chefduane

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All,
This is primarily going to be a post about confirming how to proceed... I just want to make sure I am going about this correctly.

I recently installed a NVidia GTX 1050Ti 4mg board (love it!!!) and all has been working well until I just noticed that my Optiarc 7260s DVDRW is no longer being seen by my system. It is no longer functional and SPECCY does not see it in a system scan. Also, Device Manager does not list it. My first inclination was that my driver had gone poof but prior to downloading and installing a new driver I am going to check the connections as I might have knocked something loose when installed the 1050. So my course of action will be:

1. Open case and check all connectors. Once checked, test for operation.
2. If (1) does not solve the problem, download an updated driver, install, and test for operation.
3. Once connectors are checked and drivers downloaded, if still no DVD operation, get a new DVDRW?

Sorry for being so verbose but I want to make sure I cover everything before I open the case and perhaps buy new hardware I do not need.

All feedback and suggestions welcomed!! Thanks!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Home Prem x64 SP1
CPU
AMD FX6350 Vishera 3.9Ghz
Motherboard
ASUS M5A97 R2.0
Memory
16Gb Ballistix Sport 2x8Gb DDR3-1600
Graphics Card(s)
nVidia GEForce 1050Ti 4mg
Sound Card
on board Realtek HD w/Logitech 2.1 speakers
Monitor(s) Displays
AOC 2243w
Screen Resolution
1920x1080
Hard Drives
500g Samsung Evo 850 OS SSD,
250g Samsung Evo 850 SSD for data,
1Tb Toshiba SSD for b/u's.
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Corsair CX750 modular
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MasterCooler Elite 330
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ms wireless desktop 2000
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ms wireless desktop 2000
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Probably a cable, either the Power or SATA data cable has been inadvertently disconnected either on the rear of the drive or the other end - power at power supply, SATA cable at the motherboard connection.

There are no drivers for CD/DVD drives except the default built in Windows/Microsoft driver. There is no need to check for a driver. Fix the (most likely) cable problem and you will be OK.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
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Microsoft Wireless 2000
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Microsoft wireless
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100 MB/sec (Cable)
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Microsoft Defender and Malwarebytes
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Edge/Firefox
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Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Tnx, I'll open the case tomorrow and check it out. It will have separate power and logic connex, or just one? (I guess it doesn't matter.. anything loose or unconnected off the unit I will reconnect anyway.)
Thanks again for the feedback.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Home Prem x64 SP1
CPU
AMD FX6350 Vishera 3.9Ghz
Motherboard
ASUS M5A97 R2.0
Memory
16Gb Ballistix Sport 2x8Gb DDR3-1600
Graphics Card(s)
nVidia GEForce 1050Ti 4mg
Sound Card
on board Realtek HD w/Logitech 2.1 speakers
Monitor(s) Displays
AOC 2243w
Screen Resolution
1920x1080
Hard Drives
500g Samsung Evo 850 OS SSD,
250g Samsung Evo 850 SSD for data,
1Tb Toshiba SSD for b/u's.
PSU
Corsair CX750 modular
Case
MasterCooler Elite 330
Cooling
2x case, Coolermaster Viper CPU stack
Keyboard
ms wireless desktop 2000
Mouse
ms wireless desktop 2000
Internet Speed
Cable:Average about 250Mbps down, 25Mbps Up +/-
Antivirus
MSE, Cclnr, MwBytes, SA-S
Browser
IE11
I should also note that the tray still opens and closes, and the busy light lights up.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Home Prem x64 SP1
CPU
AMD FX6350 Vishera 3.9Ghz
Motherboard
ASUS M5A97 R2.0
Memory
16Gb Ballistix Sport 2x8Gb DDR3-1600
Graphics Card(s)
nVidia GEForce 1050Ti 4mg
Sound Card
on board Realtek HD w/Logitech 2.1 speakers
Monitor(s) Displays
AOC 2243w
Screen Resolution
1920x1080
Hard Drives
500g Samsung Evo 850 OS SSD,
250g Samsung Evo 850 SSD for data,
1Tb Toshiba SSD for b/u's.
PSU
Corsair CX750 modular
Case
MasterCooler Elite 330
Cooling
2x case, Coolermaster Viper CPU stack
Keyboard
ms wireless desktop 2000
Mouse
ms wireless desktop 2000
Internet Speed
Cable:Average about 250Mbps down, 25Mbps Up +/-
Antivirus
MSE, Cclnr, MwBytes, SA-S
Browser
IE11
As suspected! When I installed the 1050Ti I also installed one of those open/closeable shelves that goes into an open 5.25" bay. When I slid the shelf in it knocked off the logic connector to the CDRW. Connected it back up and all is well! Thanks Fireberd for the feedback! I will mark this one as solved. (Wish they were all this easy!!)
Chef Duane
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Home Prem x64 SP1
CPU
AMD FX6350 Vishera 3.9Ghz
Motherboard
ASUS M5A97 R2.0
Memory
16Gb Ballistix Sport 2x8Gb DDR3-1600
Graphics Card(s)
nVidia GEForce 1050Ti 4mg
Sound Card
on board Realtek HD w/Logitech 2.1 speakers
Monitor(s) Displays
AOC 2243w
Screen Resolution
1920x1080
Hard Drives
500g Samsung Evo 850 OS SSD,
250g Samsung Evo 850 SSD for data,
1Tb Toshiba SSD for b/u's.
PSU
Corsair CX750 modular
Case
MasterCooler Elite 330
Cooling
2x case, Coolermaster Viper CPU stack
Keyboard
ms wireless desktop 2000
Mouse
ms wireless desktop 2000
Internet Speed
Cable:Average about 250Mbps down, 25Mbps Up +/-
Antivirus
MSE, Cclnr, MwBytes, SA-S
Browser
IE11
As suspected. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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