dxgkrnl.sys BSODs

No BSoDs yet but will the Safe Mode give the same results as if it was in normal mode? Doesn't safe mode only start some of the drivers and so the faulty driver won't start and I won't get a bsod?
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
Yes, you're probably correct. Please boot into normal mode and let it crash. That'll create a memory dump file and, hopefully, it'll tell us what driver is causing it.

FYI - the use of Driver Verifier isn't guaranteed to work here - there's just not enough evidence for it. So, in short, this is just a shot in the dark by me :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I told you, when I restart the computer it reaches the part with the Starting Windows screen and then it restarts and I have to either boot into safe mode or launch system repair. And no crash dumps are created...
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
Sorry, I must've misunderstood. Driver Verifier will stress the drivers that are loaded - so those that aren't loaded in Safe Mode won't get stressed. It's most likely that your system is crashing to a BSOD - but that the crash occurs before the BSOD recording stuff is fully loaded.

Turn off Driver Verifier (go into the interface and select "Delete existing settings")
That should allow you to get into normal mode.

Then, go through the same steps for Driver Verifier - except this time try only one 3rd party (non-Microsoft) driver at a time. Then reboot and see if it crashes. Do this for all 3rd party drivers (keep a list of the ones that cause crashes/issues) and we'll work on replacing all those programs/drivers. There's no need to do any of the one's that may start with "dump_" as they're created when the dump occurs.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
The computer restarts when ALL of the non-microsoft drivers are being tested. (amdxata,asacpi,kbfiltr,l1e62x86,mv61xx,rtnicxp.sys) It reaches the Starting Windows screen and restarts until I go into safe mode.
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
Does this happen when you test rtnicxp.sys all by itself (for example)?
Just trying to clarify here.

If that's the case, then I'd suspect that there's either hardware issues or Windows issues.

To rule out Windows issues will require a wipe of the hard drive and reinstallation of Win7.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Well I installed this copy of windows like 4 days ago and I deleted all the files from all of my hard drives. Anyway I'm going to send it to the guy who build it this week so he will check it out. Is there any test that checks all the hardware for errors?
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
A bunch of different tests:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

*****
Additional tests for certain specific circumstances:
Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Click to expand...
Try this free stress test: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
Click to expand...
Click to expand...
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I downloaded the SeaTools from Seagate's site and they didn't find any errors. I have ran memtest many times before with no errors. Panda Active Scan only found cookies. FurMark reaches a temperature of 55 degrees and there don't appear to be any problems. As for the stress test about 5 minutes after I ran it one of the workers stopped (appearing to have found an error) and about 2 mins later I got a BSoD followed by another one just as the computer restarted.
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
Here is the results.txt after just 2 minutes of testing:
Code: 
[Mon Feb 15 14:05:55 2010]
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
[Mon Feb 15 15:02:05 2010]
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
FATAL ERROR: Resulting sum was 5.13270191348347e+019, expected: 7987718869985206
Hardware failure detected, consult stress.txt file.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT
Maximum number of warnings exceeded.
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
Yep, probably busted hardware - most likely (IMO) CPU/Mobo (I don't have a copy of the stress.txt or the readme.txt file handy right now - I'm traveling).

Take it back to the guy who built it and bring a copy of the stress test results.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
So are there any tests just for the CPU and just for the motherboard so I can specify which part he should replace. As for the results the computer restarts before all of the workers have finished (or stopped).
 
Last edited:

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
I ran IntelBurnTest 2.4 on Standart 8 times and it found no problems.

Edit: Actually I ran a second test with 15 repats as the 8 finished bit quckly and after 5 minutes I got this:

So it's my CPU that is malfunctioning and I should tell the guy to replace it, right?
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
I'm not an expert with these sort of tests, but that's what it seems to say to me.

Worst case, it's the mobo - and he can tell that by replacing the CPU.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I'm back. Replaced the CPU and everything is running great now. I'm sorry if I'm spaming in the moment, just wanted to thank everybody who helped me with this. Great thanks particularly to usasma :)
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
Glad your problem is resolved. Thanks for posting the good news and the solution.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
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