Error 0x80004005 While adding details to word document

[AetherxMagnus]

Hello, this if my first forum post, pretty much ever. I'm an aspiring author, so I use Microsoft office Word 2010 quite a bit on my laptop. I tried adding properties to my latest document such as Author, and my computer kept coming back to me with the error code 0x80004005. I know that the properties aren't exactly a big deal on a word document, but I'm trying to figure out how to fix my various computer issues whenever they come up. If anyone has ever run across this error in the way I have, please let me know. I'm a bit of a computer novice, so please, don't use too many computer savvy terms while trying to explain it, thank you.

 

[TanyaC]

Hi, welcome to Seen Forums.

Are you using Norton Anti-virus by chance? I had a customer a number of years ago who had this problem. Was related to Norton's script blocking

Also, have you checked out this post for other ideas... http://www.sevenforums.com/software/102167-error-0x80004005.html