error 1706 office 2010 download

jgb1270

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My company provided us with a link so we can get a discounted copy of office 2010
This one guy doesn't matter if he downloads the copy from microsoft's site or the cd copy he received in the mail. The install isn't clean so sometime during the install I get a message saying" ms-office professional plus 2010 encountered an error during setup
Error 1706: setup cannot find required files. check your connection to the network or cd-rom drive. for other potential solutions see c:\program files\microsoft office\office10\setup.hlp
users machine has windows 7 home premium 32 -bit os, its an hp pavillon DV6000
Any ideas
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion dv600
OS
windows 7 home premium 32 bit
microsoft has a page here
 

My Computer My Computer

Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64-bit Service Pack 1
CPU
intel core 2 duo x64
Memory
4Gb Ram
Monitor(s) Displays
1
Screen Resolution
1600x900
Mouse
Microsoft Compact Optical Mouse 500 v 2.0
Internet Speed
1MB
Other Info
Using Opera 11
Does the User have any other version of Office installed?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
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