Solved Error 800 when trying to connect to VPN

[The2nd]

I've been having trouble connecting to the vpn server that i usually connect to
sometimes it might take a few tries to get it working but ever since thursday i've been getting the 800 error any solutions?

 

[2xg]

Hello,

Do you have the latest firmware in your router? It might help upgrading it.

 

[The2nd]

I don't know i'm on laptop using wifi

 

[2xg]

Where are you getting internet connection from? Your own broadband connection or public hotspot?
If you are connected thru your own router, this is what I meant my updating the firmware.

Have you tried a wired connection and see if you can replicate your issue?

 

[The2nd]

No i haven't tried a wired connection cause i don't know how to

 

[2xg]

I never got an answer regarding to this:

Where are you getting internet connection from? Your own broadband connection or public hotspot?
If you are connected thru your own router, this is what I meant my updating the firmware.

You will need a network cable connected directly to a router to be wired directly. This will be an opposite of a wireless connection.

 

[The2nd]

Well i ping the site and i got this message

Sending a request 'ping' on sshour.com [173.231.24.13] with 32 bytes of data:

Timeout exceeded demand.
Timeout exceeded demand.
Timeout exceeded demand.
Timeout exceeded demand.

Ping statistics for 173.231.24.13:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

[2xg]

The site is being blocked by my Netgear firewall, try using a different connection outside your network and see if you can access the site. If you can't access the site perhaps they are doing some type of maintenance.

 

[The2nd]

Well i use another vpn now so i stopped using sshour but thanks anyways! ^^

 

[2xg]

Thanks for the update, glad to hear that your issue is sorted.

 

[The2nd]

Well bad luck for me i'm getting the error again :/

 

[2xg]

Perhaps changing your DNS's to Public DNSs might help.
https://developers.google.com/speed/public-dns/docs/using

 

[The2nd]

Ok thanks i found the problem here it is
I used google's DNS and i dindn't notice that the vpn change their
ip so the one i was using was no longer working