Error Code 9C59

[gbaelement]

I am getting error code 9C59 when trying to download IE11 from Windows Update. I followed the instructions on this link Troubleshooting a failed installation of Internet Explorer 11. It told me if I was getting that error to uninstall IE9, so I did, and now I'm stuck with IE8 and can't update it to either IE10 or IE11. For some reason, when I download IE11 from this link Download Internet Explorer 11 (64-Bit) from Official Microsoft Download Center, it says it is successful and tells me to restart my computer, but after I restart, and I open my IE>Help>about IE, it says I'm still on IE for some reason. But when I download from here Download Internet Explorer 11 (Offline installer) - Internet Explorer, it just says download unsuccessful and gives me a troubleshooting link. I have seen other people fix this, so I'm hoping I can get rid of this error. Thank you!

I had to delete from files from the zip because it was too large to upload, so I deleted all the CBSpersist files.

 

[NoelDP]

Your CheckSUR log shows massive problems...

Seconds executed: 1421
 Found 1021 errors
  CSI Missing Deployment Key Total count: 1021

There's no way we can fix this - except a repair install.
See here for instructions. - http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[gbaelement]

Hi thanks for the reply. Since we last spoke, I made some changes and redid SUR and SFC scans and developed a much shorter log which has less errors. Hope this can be fixed.

 

[NoelDP]

Checking Component Store
(f) CSI Missing Deployment Key 0x00000000 microsoft-w..anguagepack_31bf3856ad364e35_9.4.8112.16421_fc79e500552f823d HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_9.4.8112.16421_c8feddf89f648e66 HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 microsoft-w..anguagepack_31bf3856ad364e35_9.4.8112.16421_ee10de20185ee892 HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 27595a79d45..b95690af06d_31bf3856ad364e35_10.2.9200.20901_6716f7ff083672e0 HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_9.4.8112.16421_2220366fe324fad4 HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 44caf5761c6..4934def4e23_31bf3856ad364e35_10.2.9200.16783_3473088a25aec63c HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_9.4.8112.16421_c2658da8ebaeca79 HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 microsoft-w..anguagepack_31bf3856ad364e35_9.4.8112.16421_eb551ab0a10de968 HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 76a66739765..2e1a9d1445e_31bf3856ad364e35_10.2.9200.16521_c3c9079f4d2c6e66 HKLM\Components\CanonicalData\Deployments 
Summary:
Seconds executed: 2185
 Found 9 errors
  CSI Missing Deployment Key Total count: 9

Now you've got me intrigued!! - what exactly did you do? I need to know, because it's possible to 'fix' these errors while actually making the problem worse (by e.g. using a registry 'cleaner')

 

[gbaelement]

As suggested by this microsoft troubleshooting page Troubleshooting a failed installation of Internet Explorer 11 , it told me to uninstall IE9. But I had IE10, so I uninstalled IE10, then uninstalled IE9, so I had IE8. And then I tried installing IE11, but yet again, I got error 9C59. So I just reinstalled IE10, redid the scans and that came up. I have only used a registry cleaner ,CCleaner, once, many many years ago. Also, I uninstalled one windows update, and when I tried to restart my computer, it was stuck at configuring windows for half an hour, so I forced shut down my computer by holding power button. Once I restarted computer, I redownloaded the update I uninstalled.

 

[NoelDP]

That sounds reasonable - and unlikely to cause any later problems.
I'll see what I can do about a fix for the remaining errors in the CheckSUR log.

 

[gbaelement]

Did you forget about me?

 

[NoelDP]

Nope - it's just been rather busy the last few days!

Back when I can get an hour spare to concoct something sensible!

 

[NoelDP]

I've managed to get the v9 keys sorted - but I'm having to build a VM with IE10 installed - back later with the full protocol.

 

[NoelDP]

I've uploaded a file - gbea.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file gbea.reg

Open an Elevated Command prompt, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS


right-click on the file gbea.reg, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

 

[gbaelement]

Hi, I have applied the fix. Here is my new CheckSUR log.

 

[NoelDP]

So far, so good

Summary:
Seconds executed: 1446
 Found 6 errors
 Fixed 6 errors
  CSI Catalog Missing Total count: 4
  Fixed: CSI Catalog Missing.  Total count: 4
  CSI Catalog Thumbprint Invalid Total count: 2
  Fixed: CSI Catalog Thumbprint Invalid.  Total count: 2

Now try Windows Update - do a Check for Updates, and see what happens - attempt to install ONLY the oldest update that appears. What happens?

 

[gbaelement]

I still get error 9C59. I also redid SUR scan and it came up with no errors. I don't think this error is fixable.

 

[NoelDP]

In that case, all I can really recommend would be a repair install of Windows.
See the instructions here -
http://www.sevenforums.com/tutorials/3413-repair-install.html