Error loading operating system on boot

Placehold

New member
Local time
11:53 PM
Messages
13
Ok so I'll keep this simple, Sony Vaio Windows 7 OEM laptop.

So for about 2 days I was receiving 'I/O device errors' and couldn't find what was causing the errors, I performed a chkdsk which took a full day to get to about 80% then the laptop died on me, it switched off and that was that.

After rebooting the machine I was presented with 'Error Loading Operating System' and the machine just sits there doing nothing.

I tried booting to the hidden recovery partition however the function buttons don't appear to work properly and the only thing I can get into is the Bios.

I booted into the Bios, changed the arrangement to boot from optical disk, created a Win7 recovery disk on my home pc and rebooted with the disk in the drive.

Booted to disk, it runs, 'loading files' appears and then I'm left on a blank screen with a large white cursor, waited about 6hrs but still no change.

I discovered that if I reboot a few times I get a 'failed to read disk, press ctrl + alt + del to restart' error.

Tried booting from an external device with a recovery disk on the device, doesn't even recognise it.

Any idea's?

If possible I would like to keep all the data on the disk, if not then as long as I can trigger the Hidden recovery partition I'm happy.

Kindest Regards





Craig
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Sony Vaio VGC Laptop
OS
Windows 7
Bump

I've been looking into the bios a little more and I can't help but feel that this might be a simple boot loader issue, if anyone has a 'Win7 Premium' boot.ini file to spare so I can test this, please let me know.

Kindest Regards




Craig
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VGC Laptop
OS
Windows 7
Tried booting from an external device with a recovery disk on the device, doesn't even recognise it.
This tutorial should help to rebuild MBR.> http://www.sevenforums.com/tutorials/20864-mbr-restore-windows-7-master-boot-record.html
That may be the problem.
Just a guess from your description.

The boot order in bios is probably set to DVD/CD drive then the hard drive.

If it is hard drive first change it to CD then hard drive if necessary. Then it will find the DVD/CD and boot from it.

If you can get into bios and change the boot order you should be able to make the Flash/thumb drive first boot option.

Other than that I'll see if I can find more expert help to assist.
Mike

Anyone with better or different ideas please post.
 

My Computer

Computer Manufacturer/Model Number
Hopalong/ Godzilla
OS
Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
CPU
Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core
Motherboard
ASUS P7P55D-E PRO
Memory
8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB
Graphics Card(s)
ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5
Sound Card
VIA Onboard
Monitor(s) Displays
Asus VS248H-P 24"; Samsung SyncMaster 941BW 19"ws
Screen Resolution
1920x1080; 1440x900
Hard Drives
Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s
PSU
COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular
Case
COOLER MASTER HAF 932 RC-932-KKN5-GP Black
Cooling
Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans)
Keyboard
Logitech K-320
Mouse
Kensington
Antivirus
Avast Inernet Suite
Browser
IE 9 ; Chrome
Sorry to say but from those symptoms it seems clear that the hard drive has dropped off the system.

This could be because the hard drive has failed (mechanical/electrical failure), or the controller on the motherboard has failed (and the hard drive is OK), or the connection between hard drive and motherboard is loose (drive not plugged all the way in).

While in your BIOS check to see if the hard drive and DVD drive is recognized. You may need to have a disk in the DVD drive for it to show up. If the DVD shows and the hard drive doesn't that would be important information.

If the hard drive is listed in BIOS then I recommend burning a copy of the hard drive diagnostic utility from your hard drive manufacturer's website and running that. If you do not know the brand of hard drive then just use the Hitachi Drive Fitness Test. That seems to work on all drives.

If the drive is not listed in BIOS then you could open up the laptop and remove/re-seat the drive and test again.

Keep in mind that not all laptop BIOS list the drives at all. That's why you look for the (known working) DVD.

Finally, you can remove the hard drive from the laptop and connect it to a spare SATA connector and SATA power connector on a desktop PC. See if the drive can be recognized there. And if it can then take the time to recover your data.

Hope that helps
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Placehold,
First there is never a need to "bump" and such action is considered to be inappropriate.

We are all volunteers with full time lives.

Now with that out of the way--

Are both of your systems 32 bit systems OR
both 64 bit systems?

If the answer is YES, THEN:
on the good system Make a SYSTEM REPAIR DISC.

A System Repair Disc is NOT a Recovery Disc.
A System Repair Disc is a repair disc which also installs, to ram, a mini-version of Win 7.

Here is how to make a SYSTEM REPAIR DISC--
CREATE A SYSTEM REPAIR DISC

START | type System Repair | Enter key | Create Disc button

================================================================

Boot from the SYSTEM REPAIR DISC.
Go to a command prompt--here's how:
GO TO A COMMAND PROMPT USING A SYSTEM REPAIR DISC

1) Insert System Repair Disc into optical reader.
2) Shutdown computer.
3) Boot up computer from the System Repair Disc
4) A SYSTEM RECOVERY OPTIONS dialog appears.
5) NEXT button
6) select Use recovery tools that can help fix problems starting Windows
7) NEXT | Choose Command Prompt

Run desired commands and type EXIT when finished.
Remove the System Repair Disc.
Shutdown computer.
Power on computer.

NOTE:
If your computer doesn’t boot from the optical drive, then
Immediately after pushing your Power ON button,
start tapping the F2 key to get to the BIOS to change the boot order

On some computers, Immediately after pushing the Power ON button,
start tapping the F12 key and choose CD/DVD to change the boot order
only for this time.

==================================================================

Now run CHkDSK over each of the "drives" on your hard drive.
The command is:
CHKDSK C: /R
here I've used C: as an example. The colon following the drive letter is required.

Let us know the result.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
'I/O device errors' and the long chkdsk times certainly seems to point to a likely drive failure. Please run the drive diagnostics and get back to us.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Hello,

Apologies for the bump, my laptop is a Sony Vaio VPCF11M1E/H 64x with Win7 OEM.

I got my friend to run me a new repair disk and recovery disk, tried running both but it comes up 'loading windows' and then sits with the blank screen and white icon.

I tried running ubuntu but that displays the message 'unable to resolve issue: unable to run installation on SDA1' then another batch of random digits after it.

I tried removing the harddrive, reconnecting and reseting the cmod however nothing appears to work.

In the BIOS it till shows me stats for the harddrive and the Sony Vaio badge still displays on startup.

I'm thinking part of the hardrive is corrupt :(

Might need to replace the harddrive, connect the initial harddrive as an external device and transfer everything over, the thing I'm trying to avoid is losing the recovery partition, it's handy having that.

Thanks again for the suggestions and support.

Kindest Regards





Craig
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VGC Laptop
OS
Windows 7
Craig,
You have received three separate requests to run a hard disk diagnostic.

You have received those requests from very experienced and respected persons.

Do you plan to run the hard disk diagnostic?

If no, then you probably want to look into taking your computer to a repair shop where less experienced people will charge you good money for the advice that you get here for free.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Sorry, forgot to mention the diagnostics,

I can't get anything to run, everything goes to a black screen with a white icon however I'm getting a hold of a win7 laptop tomorrow so going to try and get a diagnostic at that point.

It's been a bit hectic with this laptop dying on me,

Anything I can grab from this laptop I'll post tomorrow,

Kindest Regards





Craig
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VGC Laptop
OS
Windows 7
Have you tried clearing the BIOS?
 

My Computer

OS
Windows 7 Ultimate x64
Hey guys,

Thanks for all the suggestions and assistance, unable to get anything to appear, unable to get diagnostics running properly and the new repair and recovery discs run but after it loads the windows files just sit with the blank screen and white cursor.

Tried reseting the CMOS and reseting the BIOS, made no difference unfortunately.

The last thing I'm going to try is an fresh install disk, there should be an option to repair from that disk but failing that I might just call sony and pay the few hundred they want to get it up and running.

Spoke to one of the agents on the phone and they said they could hook it up to their system, re-format the entire harddrive and then add the recovery partition back onto it, so that is my last resort.

They said they would also give me the diagnostic report they create so might be able to figure what damage was caused and how,

Thanks again for the support.

Kindest Regards




Craig
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VGC Laptop
OS
Windows 7
Might be cheaper if you can determine whether or not that HD was causing fits.

Remove it, connect it to another machine and see if you can run the diagnostics on it. If still problematic it might mean all you need is a new drive.
 

My Computer

OS
Windows 7 Ultimate x64
After running the HD Diagnostics extended CD scan in another computer with only that HD plugged in, you can even install Win7 then SysPrep to move HD to another computer before moving back to Sony.

There are many more troubleshooting steps to try before paying more to repair it than a new laptop costs. We have a 100% install rate for those who stick it out.
 
Hello,

Using the installation disk failed to work however a friend recommended I give 'spinrite' a try so giving it a try now.

I tried hooking the hd up to another laptop after the failed attempt with the installation disk, the most information that it would give me without crashing was 'bad sectors' hahaha which was a given

I was however able to move the recovery partition to another computer, had to do it with EASEUS Disk Copy which for the first 20 minutes couldn't actually see anything.

So spinrite, once done should yield some interesting results, thanks again for the support,

Kindest Regards





Craig
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VGC Laptop
OS
Windows 7
Hello,

I tried running that scan unfortunately I an't get anything to run on this laptop.

The spinrite disc failed to run properly and I was presented with a series of errors relating to the HD.

Don't think I have many options now, it seems that it boots initially ... fine, then stops working when it tries to connect to the HD, so I might just connect it to a friends laptop and try wiping it from there and then reinstalling the partition I was able to grab off it.

Thanks again for the support guys :D

Kindest Regards





Craig
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VGC Laptop
OS
Windows 7
I would replace the HD, unless you are running the tests wrong.

What exactly happens when you boot the maker's extended CD scan? Which one are you using?
 
Sounds like HD replacement to me too.

But it's hard to understand exactly how you're going about doing these tests. One of your later posts indicated you connected the HD to another laptop. You should be doing all further testing of that suspect HD with that other laptop (if it's a known working laptop that's available for you to use).

You mention in your very last post connecting it to a friend's laptop. Is that now a third laptop in the picture? And all three have problems with that drive? You're connecting it properly and haven't changed any jumper settings (if they exist)? Again, sounds like bad hard drive.
 

My Computer

OS
Windows 7 Ultimate x64
Back
Top