Error message when trying to use "Repair your Computer" on repair disc
I used to be able to access the "Repair your Computer" option when I booted up the install and repair disc (that I originally downloaded from digitalriver since I have an OEM installed version of Windows), but now I get the following error message:
"System Recovery options
This version of system recovery options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows".
I've read another post that says the issue may be the Service Pack 1 download:
"I have heard some people mention that you cannot use the original DVD to recover once "Service Pack 1" is installed but I never tried it for myself. So it is plausible that this is your issue; you may have upgraded to W7 SP1 (part of Windows automatic updates) and the disks were created when you were just W7."
This is the only explanation I can find for my situation.
Has anyone experienced this problem and what is the solution?
I am trying to access the "repair your computer" option to restore a System Image from a backup on an external hard drive because I want to test that it works before I have to use it for real. How ironic that I can't even get access to the option to restore a system image....
Any/all help appreciated.
I used to be able to access the "Repair your Computer" option when I booted up the install and repair disc (that I originally downloaded from digitalriver since I have an OEM installed version of Windows), but now I get the following error message:
"System Recovery options
This version of system recovery options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows".
I've read another post that says the issue may be the Service Pack 1 download:
"I have heard some people mention that you cannot use the original DVD to recover once "Service Pack 1" is installed but I never tried it for myself. So it is plausible that this is your issue; you may have upgraded to W7 SP1 (part of Windows automatic updates) and the disks were created when you were just W7."
This is the only explanation I can find for my situation.
Has anyone experienced this problem and what is the solution?
I am trying to access the "repair your computer" option to restore a System Image from a backup on an external hard drive because I want to test that it works before I have to use it for real. How ironic that I can't even get access to the option to restore a system image....
Any/all help appreciated.
My Computer
At a glance
Windows 7 Home Premium 64bitIntel® Core™ i5-3210M Dual Core (2.5GHz, Inte...6144MBDedicated (NVIDIA GeForce GT 630M with 2GB De...
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus N56VM S4089V
- OS
- Windows 7 Home Premium 64bit
- CPU
- Intel® Core™ i5-3210M Dual Core (2.5GHz, Intel Ivy Bridge Ar
- Memory
- 6144MB
- Graphics Card(s)
- Dedicated (NVIDIA GeForce GT 630M with 2GB Dedicated Memory)
- Hard Drives
- 1-750GB
SATA
UEFI enabled
- Antivirus
- AVAST
- Browser
- Firefox