Ethernet Controller issue, cant install drivers or detect devices

[Zypheus]

Guys, ive encounter some really frustrating issue here , recently just changed my cpu from an phenom x4 955 to a fx 8350 . After the pc got booted up, the horror began as im using an ethernet card , the internet cant be connected . No matter what drivers I tried , it just show that the driver software can't be installed . Even after trying it with a Ethernet USB adapter , got the same results.Tried through device manager to install drivers manually as the ethernet controller is showing a yellow exclamation mark , cant be installed too.

Tried using the CD they provided with the card , it just prompt me "The device may not be present or could have been ejected/unplugged from the system. Insert or reinsert now".

Anyone got any other idea whats really wrong? Really tried everything i know of and found on the net.

 

[maxie]

Hi ... Welcome to Seven Forums .... Are none of your USB Devices working ? ... Or is it just the USB 3 or 2 Ports that are the issue ? ....

 

[Zypheus]

Hi maxie , thanks for replying , one of them is the ethernet adapter , which is slotted in the motherboard. just couldnt get it to be detected or the driver installed . The other USB adapter i tried was on USB 2.0 , since after i plugged it into one of the USB , it says driver software couldnt be installed, by plugging into the other USB it wont even say anything , cause it already shows the driver software cannot be installed.

 

[maxie]

Have you tried the Lan Driver from the Link below ? ....

https://www.asus.com/uk/Motherboards/M5A99X_EVO_R20/specifications/


If that did not help try the Chipset Driver ...


AMD Chipsets for Desktop PCs

 

[Zypheus]

I have installed the realtek lan driver from the motherboard CD that is provided , the motherboard lan driver is working ,but there's still a ethernet controller with a yellow exclamation mark,which should be of the ethernet adapter. Have not tried installing the chipset driver yet .

 

[maxie]

Try the Chipset Driver ... The Drivers you have on the CD might be quite old ...

 

[Zypheus]

still not working though , the ethernet adapter cant be detected . Ethernet controller still having yellow exclamation mark. Went to the device manager and tried updating the driver again but still wont work.

 

[maxie]

Please post a screenshot of the errors you have in the Device Manager ... The Link below will help you achieve this ....


http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Zypheus]

It just shows that the ethernet controller has a yellow exclamation mark.

 

[Zypheus]

This is what i got if i tried uninstalling the device in device manager and tried to update and install driver manually .



This is when i uninstalled the device in device manager and scan for hardware changes.



This, when i tried installing the driver from the cd provided.

 

[maxie]

Looks as if the error is from the USB Adapter .... As for the other Device select it right click select Property's /Details Tab ..

Any Information you see there please Post it ...

 

[Zypheus]

As in right click the ethernet controller with the yellow exclamation mark? then properties > details?

 

[maxie]

No the other Device listed below that ...

 

[Zypheus]

Its a Asmedia XHCI controller , dont think its related?

 

[maxie]

Remove your USB device then Uninstall the ethernet controller with the yellow exclamation mark and Reboot your Computer ...

 

[Zypheus]

Im using an ethernet card adapter , so i have to plug it out of the motherboard first?

 

[maxie]

What about the USB Adapter is it unplugged ? ... If so proceed with the Uninstall ...

 

[Zypheus]

my USB adapter was just used for testing to see if its working , my main ethernet adapter is the card adapter in the board, not using the USB adapter now.

 

[maxie]

That looks as if it is the USB Adapter that is showing with the yellow exclamation mark so Uninstall it ... Your Lan connection looks as if it is working .... Having both Installed at once would make the On-board one disabled ...

 

[Zypheus]

I've already tried uninstalling multiple times , whenever i click scan for any hardware changes the ethernet controller with yellow exclamation mark will pop up again. Tried uninstalling and rebooting too , same stuff happens.