Explorer.exe crashes when opening certain applications, err 0xc0000005

Dipl

New member
Local time
11:31 AM
Messages
2
Hi,

Can someone help me out? Explorer.exe crashes when I play the games DOTA 2 and Victoria II.

And sometimes, when I'm at the desktop, explorer.exe crashes for no reason at all.

I've included an event log below if it helps.

Code:
Log Name:      Application
Source:        Application Error
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: ole32.dll, version: 6.1.7601.23392, time stamp: 0x56eb3627
Exception code: 0xc0000005
Fault offset: 0x0000000000029792
Faulting process id: 0x1728
Faulting application start time: 0x01d19d9f189ceb78
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: 3a9fa45a-0993-11e6-af0e-f0def1fd2aa8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <EventRecordID>42863</EventRecordID>
    <Channel>Application</Channel>
    <Security />
  </System>
  <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17514</Data>
    <Data>4ce7a144</Data>
    <Data>ole32.dll</Data>
    <Data>6.1.7601.23392</Data>
    <Data>56eb3627</Data>
    <Data>c0000005</Data>
    <Data>0000000000029792</Data>
    <Data>1728</Data>
    <Data>01d19d9f189ceb78</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>C:\Windows\system32\ole32.dll</Data>
    <Data>3a9fa45a-0993-11e6-af0e-f0def1fd2aa8</Data>
  </EventData>
</Event>
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad W520 4276-3JU
OS
Windows 7 Professional (x64)
CPU
Intel Core i7-2760QM
Motherboard
Lenovo 42763JU
Memory
8 GB DDR3 SDRAM
Graphics Card(s)
Intel HD Graphics 3000, Nvidia Quadro 1000M
Hard Drives
Hitachi Travelstar 7K750 (HTS727550A9E364)
Antivirus
Qihoo 360 TSE, Crystal Security
Browser
Pale Moon (x64)
And here's the DM log.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad W520 4276-3JU
OS
Windows 7 Professional (x64)
CPU
Intel Core i7-2760QM
Motherboard
Lenovo 42763JU
Memory
8 GB DDR3 SDRAM
Graphics Card(s)
Intel HD Graphics 3000, Nvidia Quadro 1000M
Hard Drives
Hitachi Travelstar 7K750 (HTS727550A9E364)
Antivirus
Qihoo 360 TSE, Crystal Security
Browser
Pale Moon (x64)
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