Hi,
Can someone help me out? Explorer.exe crashes when I play the games DOTA 2 and Victoria II.
And sometimes, when I'm at the desktop, explorer.exe crashes for no reason at all.
I've included an event log below if it helps.
Can someone help me out? Explorer.exe crashes when I play the games DOTA 2 and Victoria II.
And sometimes, when I'm at the desktop, explorer.exe crashes for no reason at all.
I've included an event log below if it helps.
Code:
Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: ole32.dll, version: 6.1.7601.23392, time stamp: 0x56eb3627
Exception code: 0xc0000005
Fault offset: 0x0000000000029792
Faulting process id: 0x1728
Faulting application start time: 0x01d19d9f189ceb78
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: 3a9fa45a-0993-11e6-af0e-f0def1fd2aa8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<EventRecordID>42863</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17514</Data>
<Data>4ce7a144</Data>
<Data>ole32.dll</Data>
<Data>6.1.7601.23392</Data>
<Data>56eb3627</Data>
<Data>c0000005</Data>
<Data>0000000000029792</Data>
<Data>1728</Data>
<Data>01d19d9f189ceb78</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\system32\ole32.dll</Data>
<Data>3a9fa45a-0993-11e6-af0e-f0def1fd2aa8</Data>
</EventData>
</Event>
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Lenovo Thinkpad W520 4276-3JU
- OS
- Windows 7 Professional (x64)
- CPU
- Intel Core i7-2760QM
- Motherboard
- Lenovo 42763JU
- Memory
- 8 GB DDR3 SDRAM
- Graphics Card(s)
- Intel HD Graphics 3000, Nvidia Quadro 1000M
- Hard Drives
- Hitachi Travelstar 7K750 (HTS727550A9E364)
- Antivirus
- Qihoo 360 TSE, Crystal Security
- Browser
- Pale Moon (x64)