explorer.exe high CPU usage IE not in windows updates

[VistaKing]

On

Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the

button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.



On

or

Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on

choose

on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.

 

[pcbiohazard]

here is the scan

 

[VistaKing]

How's the PC ?

 

[pcbiohazard]

i just woke up so know ill try and update but did that fix anything or wasn't that just a scan

 

[pcbiohazard]

it did one update out of 5 that were under the important list but its was just a normal update it tried to update to ie9 and failed when i turned on pc this morning but im running that scan on my mozzilla browser but i just download mozzilla after getting rid of all that adware so i don't think it will find anything but im no expert so i will add eset report for mozzila its at step 3 of 4 ask we speak and 30%

 

[pcbiohazard]

here is the eset scan from mozzilla it found a few threats but nothing has changed is still get 2 errors when trying to update to ie9 "WindowsUpdate_00000002" "WindowsUpdate_dt000" and for the service pack 1 update i get errors WindowsUpdate_8024200D" "WindowsUpdate_dt000

 

[VistaKing]

Looked like it quarantined a lot of stuff . Have you ran Malwarebytes .

 

[pcbiohazard]

yes and adware and ccleaner and hitmanpro and the ones you had me do, sorry this just so frustrating i know explorer.exe is trying to find its home and cant like it got corrupted. i thank you so much for your time is there anything else i can try?. i will run malwarebytes again just for the heck of it.

 

[VistaKing]

Lets see what programs are installed .

Click here DDS

:ar: Click on Download Now button

:ar: When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

:ar: Double click the DDS icon on the Desktop then click the Run button to run the tool.

:ar: Place a check next to attact.txt and click Start . When done, DDS will open two logs

• DDS.txt
• Attach.txt

:ar: Save two logs onto your desktop and upload them with your reply

Don't zip the attach.txt file

 

[pcbiohazard]

Do you get an error message when you try to download sp1 ?

you to answer your question from b4 but i put those error messages in my lastest posts

 

[pcbiohazard]

here is the scan

 

[VistaKing]

See if you could run the SUR Tool below

:ar: Download System Update Readiness Tool for Windows 7 (KB947821) [May 2013] from Official Microsoft Download Center

Click Download button

 

[pcbiohazard]

it still hasn't done anything its running but it still at 0% i have tried this program 3 or 4 times within the last 24hrs and last night i let it run for like 2 or 3 hrs with progress bar and 0%. But i will keep it running until you reply with another suggestion thanks. We need a different approach or something.

 

[VistaKing]

Have you tried installing IE manually ?

 

[Layback Bear]

Just a thought.
Could this be a McAfee problem?

 

[VistaKing]

I'd personally stay far from McAfee .

 

[Layback Bear]

The reason I mentioned it was because in of the the OP logs posted I saw McAfee. I will see if I can find which one it was.



http://www.sevenforums.com/attachme...igh-cpu-usage-ie-not-windows-updates-frst.txt

 

[pcbiohazard]

that didnt work either

 

[pcbiohazard]

all services are turned on and running for the windows updates, installing IE manually didnt work, the update readiness tool didnt work what else would you suggest?

 

[VistaKing]

On

Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the

button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
On

or

Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on

choose

on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.