explorer.exe high CPU usage IE not in windows updates

[pcbiohazard]

explorer.exe high CPU usage IE not in windows updates at all and so i can't uninstall it where the heck is it so i can reinstall it. its there on my desktop and i tried the properties change icon thing that someone else did and nothing and then i tried cmd prompt and tried in cmd
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /upfname /norestart"
it said something about uninstalled then i restarted it and same thing and now its using more usage now. please help thanks.

 

[pcbiohazard]

i noticed under properties it says under previous versions that there was one in 2009 should i restore to that one? i guess it did change the version from 9 to 8 when did that cmd but why is it still bouncing around in task manager usage from 5 to 50 % should i try and update maybe

 

[pcbiohazard]

Im running the kb971058 windows update tool cuz i tried the kb947821 hotfix to reload the service pack 1 and did not work
the kb971058 it just finsihed and was unable to fix all problems such as
windows update error 0x800F081F not fixed
problems installing recent updates not fixed
crytpographic service componnents are not registered not fixed
check for missing or corrupt files detected

it fixed a couple of things but not many

 

[VistaKing]

Run the tool below

Farbar Service Scanner

Click here :ar: Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options

• Internet Services
• Windows Firewall
• System Restore
• Security Center
• Windows Update
• Windows Defender

Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

 

[pcbiohazard]

here is the scan also while waiting i did a fix it from microsoft.com it fixed a couple of things but it wouldn't let me update ie9 or the service pack 1 and few other important updates but i know that my ie is the source of the problems or at least one of them

Farbar Service Scanner Version: 13-07-2013
Ran by Ma (administrator) on 22-07-2013 at 21:30:16
Running from "C:\Users\Ma\Downloads"
Microsoft Windows 7 Starter (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\windows\system32\nsisvc.dll => MD5 is legit
C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\windows\system32\dhcpcore.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\tdx.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys
[2013-05-19 16:27] - [2013-01-03 22:55] - 1287528 ____A (Microsoft Corporation) BBCEAEFF1FD72A026F827CBB2F4AA8AD

C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\mpssvc.dll => MD5 is legit
C:\windows\system32\bfe.dll => MD5 is legit
C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\windows\system32\SDRSVC.dll => MD5 is legit
C:\windows\system32\vssvc.exe => MD5 is legit
C:\windows\system32\wscsvc.dll
[2011-03-18 14:29] - [2010-12-20 23:38] - 0073728 ____A (Microsoft Corporation) A661A76333057B383A06E65F0073222F

C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\wuaueng.dll => MD5 is legit
C:\windows\system32\qmgr.dll => MD5 is legit
C:\windows\system32\es.dll => MD5 is legit
C:\windows\system32\cryptsvc.dll
[2013-05-19 16:31] - [2012-06-01 22:45] - 0139264 ____A (Microsoft Corporation) F2FDE6C8DBAAD44CC58D1E07E4AF4EED

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

 

[pcbiohazard]

it wouldn't let me update ie9 or service pack 1 redo everthing sorry i misspelled

 

[VistaKing]

TDSSKILLER

download link :ar: TDSSKiller

Right-click the program and select

When the TDSSKiller console opens, click on: Change Parameters

Under Additional Options, place a check in the box next to: Detect TDLFS File System

Click: OK


Press: Start Scan


If a suspicious object is detected, the default action is Skip, leave it as is, and click on: Continue
If malicious objects are found, they show in the Scan results.
Ensure Cure (the default) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)


When done, the tool outputs its log to the disk with the Windows Operating System, normally C:\


Logs have a name like:
C:\TDSSKiller.X.X.X_12.04.2013_15.31.43_log.txt


Please post the TDSSKiller log in your reply.

 

[pcbiohazard]

here it is in attachment no threat were found

 

[VistaKing]

Do you get an error message when you try to download sp1 ?

 

[pcbiohazard]

no it says its updating but just stays stuck at 0% i waited like 4 hours and still stuck at 0
when i got this pc from friend i noticed it had a ton of adware toolbars on it like snapdo and detla search and web cakes i got rid of them using adware cleaner and unistall programs and it seems like they have damaged the ie in the reg. or something

 

[VistaKing]

Run Farbar Recovery Scan Tool

32-bit Version OS Farbar Recovery Scan Tool <==== Download Link

Drag the FRST.exe from the Downloads folder to your Desktop

Right click on FRST.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.


Please upload both logs in your reply.(FRST.txt and Addition.txt)

:note: FRST.txt and Addition.txt will be on the Desktop :note:

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

 

[pcbiohazard]

im going try the update readiness tool kb947821 hotfix again meantime while waiting further instructions

 

[VistaKing]

Did you run the tool on Post #11

 

[pcbiohazard]

no sorry i missed that i will now

 

[VistaKing]

It happens . Take your time .

 

[pcbiohazard]

here they are in attach

 

[VistaKing]

You could only login to Safe Mode ?

 

[VistaKing]

Open Notepad . Inside Notepad paste the highlighted text inside notepad


start
BHO: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
Toolbar: HKLM - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll" No File
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - No File
Handler: msdaipp - No CLSID Value -
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - No File
C:\fd8814824a8388b103625bf9fa25
C:\windows\Tasks\SA.DAT
C:\ProgramData\FullRemove.exe
end


Click on File ====> Save As

File Name : Fixlist.txt

Save as type : All Files

Location : Desktop

Click on the [Save] button .

Open the FRST tool and click on the [Fix] button . Once complete it will create a new log called Fixlog.txt . Upload the new log created in your reply . It should be inside the usb drive .

 

[pcbiohazard]

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 19-07-2013
Ran by Ma at 2013-07-23 00:48:23 Run:2
Running from E:\
Boot Mode: Normal

==============================================

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB} => Key deleted successfully.
HKCR\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB} => Key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{8dcb7100-df86-4384-8842-8fa844297b3f} => Value deleted successfully.
HKCR\CLSID\{8dcb7100-df86-4384-8842-8fa844297b3f} => Key deleted successfully.
HKCR\PROTOCOLS\Handler\livecall => Key deleted successfully.
HKCR\CLSID\{828030A1-22C1-4009-854F-8E305202313F} => Key not found.
HKCR\PROTOCOLS\Handler\Handler: msdaipp - No CLSID Value - => Key not found.
HKCR\PROTOCOLS\Handler\msnim => Key deleted successfully.
HKCR\CLSID\{828030A1-22C1-4009-854F-8E305202313F} => Key not found.
C:\fd8814824a8388b103625bf9fa25 => Moved successfully.
C:\windows\Tasks\SA.DAT => Moved successfully.
C:\ProgramData\FullRemove.exe => Moved successfully.

==== End of Fixlog ====

 

[pcbiohazard]

i went ahead rebooted and then just tried install ie9 update and i got this WindowsUpdate_00000002" "WindowsUpdate_dt000 which i have ran that fix it and something else from microsoft site that said it fixed those errors or at least some of them and still nothing. i know you didnt give instructions to do so but i thought that you should know