Explorer keeps crashing

[gtasmy]

Windows 7 64 bit
4 gb Ram
originally had Vista 64 bit but I got a free upgrade disc from HP through a promotion
HP model DV7-1273cl
Got it Refurb about a year ago

Works fine in safe mode
I would like to point out that this started after I updated Windows (Through Windows Updater)
I have uninstalled the updates but that didnt help (so i reinstalled them)
I have scanned completely with Latest Kaspersky Internet Security 2011 and it didnt help

Also ALL My System Restore Points just disappeared after this started so I can't use it

I have The BSOD file thing but The System Health Report (at least in safe mode) doesnt give me anything just says "Error - An Error occured while attempting to generate the report. The system cannot find the path specified."

Oh and from this I got Blue Screens Twice

 

[electrotune1200]

When you upgraded, Did you do a clean install?

Or did you just upgrade your existing Vista install?

 

[gtasmy]

upgrade but i havent had a problem until now for over like 9 months i think

 

[gtasmy]

right now I'm on Safe Mode With Networking otherwise I wouldnt be able to do anything

Please Help Me As Soon As You Can


THANX!!!

 

[electrotune1200]

I'm not really too knowledgeable about reading bsod dump files, so I can't really attempt that for you.

Just give the thread a bit of time, there are some very good bsod analysists around. It is a slower part of the day at this time on the boards.

I'm not a very big fan of upgrading systems, and most on here will concur.

My recommendation would be to just clean install 7. Your system will be lighter, faster, and more stable
http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html?filter[2]=General Tips

 

[gtasmy]

I'm not really too knowledgeable about reading bsod dump files, so I can't really attempt that for you.

Just give the thread a bit of time, there are some very good bsod analysists around. It is a slower part of the day at this time on the boards.

I'm not a very big fan of upgrading systems, and most on here will concur.

My recommendation would be to just clean install 7. Your system will be lighter, faster, and more stable
http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html?filter[2]=General Tips

I would but I dont want to lose all my stuff
and I'm not sure where I put that Upgrade Disc (which has the serial too) I believe it had a clean install option as well but Like i said I dont want to lose my files

 

[gtasmy]

Got BSOD Twice from This!!!

 

[electrotune1200]

So you're getting bsod's in safe mode?

 

[gtasmy]

No not in safe mode
only if i leave it on regular

 

[electrotune1200]

I put in a request for analysis of your dump files.

So i would give the thread a bit of time and see what other recommendations members have.

 

[gtasmy]

I put in a request for analysis of your dump files.

So i would give the thread a bit of time and see what other recommendations members have.

OK Thanx!!

 

[reventon]

Hi,

This appears to be a disk error. So to start with - run a checkdisk.

START -> type cmd.exe -> Right-click -> run as admin -> type chkdsk /r /f -> Press Y at prompt -> restart computer.

Also, Kaspersky is a potential problem here so remove it ASAP.

Kaspersky Removal -> KIS Removal -- jcgriff2.com

Regards,
Reventon

BUGCHECK SUMMARY

[FONT=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 15 14:29:04.284 2010 (GMT+12)
System Uptime: 0 days 0:23:37.390
BugCheck F4, {3, fffffa80068abb30, fffffa80068abe10, fffff8000338b540}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`068abb30 fffffa80`068abe10 fffff800`0338b540
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 03:48:16.930 2010 (GMT+12)
System Uptime: 0 days 0:11:46.036
BugCheck F4, {3, fffffa8006dcfb30, fffffa8006dcfe10, fffff800033965d0}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`06dcfb30 fffffa80`06dcfe10 fffff800`033965d0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

 

[gtasmy]

remove kasperky first or check disk first?

 

[reventon]

Any order. Removing Kaspersky will take the shortest amount of time.

 

[gtasmy]

Running check disk at the moment
but what will I use for av if I get rid of kaspersky ???

 

[reventon]

Use Microsoft Security Essentials -> http://www.microsoft.com/Security_Essentials/

 

[gtasmy]

Idk it doesn't look to secure and kaspersky never gave me problems before.... Maybe I'll switch back to the 2010 version if anything

 

[reventon]

AV Comparision -> AV-Comparatives picks six malware removal winners

 

[gtasmy]

just finished check disk and started it up - so far so good but i will keep using to make sure
If it is fixed than THANK YOU VERY MUCH reventon and electrotune1200 for all your help
from what I saw check disk fixed a bad sector containing a DLL called System~1.dll or something like that

 

[gtasmy]

And now its asking me to update again (looks like the same ones as before) should i do it???